Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vicky Santos

Miami,FL

Summary

Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.

Overview

8
8
years of professional experience

Work History

Office Clerk

Florida Wood Recycling
01.2021 - Current
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled incoming business and client requests for information.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Assisted with budgeting and financial management to keep office operating within budget.

Head Cashier & Assistant Manager

Gusto Fino Italian Deli Cafe
04.2017 - 12.2020
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Received and processed customer payments.
  • Maintained stock to meet expected customer demand.
  • Maintained and updated security protocols for front desk operations.

Prepared Foods Team Member

Shake Shack
06.2015 - 12.2018
  • Maintained high level of efficiency in fast-paced work environment.
  • Greeted customers with friendly demeanor to enhance positive guest experience.
  • Prepared food items by following recipes and product directions.
  • Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
  • Completed all hot and cold food assignments to meet deadlines for meal preparation.
  • Cleaned and maintained work areas, equipment and utensils.
  • Maintained high personal grooming standards and uniform presentation.
  • Trained new staff on food preparation and safety procedures.

Education

High School Diploma -

Miami Northwestern Senior High School
Miami, FL
05.2016

Skills

  • Recordkeeping and File Management
  • Outgoing Mail Preparation
  • Training and Development
  • Update Records
  • Travel Arrangements
  • Price Identification
  • Shipment Procedures
  • Hospitality and Accommodation
  • Document Scanning
  • Document Typing and Formatting

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Office Clerk

Florida Wood Recycling
01.2021 - Current

Head Cashier & Assistant Manager

Gusto Fino Italian Deli Cafe
04.2017 - 12.2020

Prepared Foods Team Member

Shake Shack
06.2015 - 12.2018

High School Diploma -

Miami Northwestern Senior High School

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Vicky Santos