Vicky Sargent
Anchorage,AK
Summary
Motivated, reputable individual with years of experience offering detail-oriented office support, possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Accustomed to answering questions, providing information and resolving concerns. Good communication, organizational and multitasking abilities.
Overview
43
43
years of professional experience
Work History
Invoice Specialist, Admin. Assistant
PeopleAK Temporary hire for Inlet Energy
Anchorage, AK
03.2024 - 07.2024
- Daily use databases, Sage 100, SMARTLynx/Skybitz and Marathon.
- Send pricing notifications daily to customers.
- Daily pull reports from Marathon to produce invoicing for Costco fuel deliveries.
- Verify by hand meter tickets, bills of lading, and truck loading reports correcting Skybitz dispatches to create invoicing consistent with Sage 100 for all fuel deliveries made by Inlet Energy seven days a week; then scan, save, and send to accounting.
- Special handling was required for one account which must be processed immediately Monday, Wednesday and Friday as soon as the driver returns from the route.
Accounts Payable
PeopleAK Temporary hire for Alaska Native Tribal Health Consortium
Anchorage
08.2023 - 03.2024
- Data entry in several databases to process invoices for payment, correcting artificial intelligence mistakes, worked on hundreds of statements, contact vendors for outstanding invoices, requesting credit memos or checks to balance accounts, sent remit emails to vendors as needed.
Senior Warehouse Supply Technician
PeopleAK Temporary hire for Alaska Native Tribal Health Consortium
Anchorage
02.2023 - 08.2023
- Fill and deliver orders generated by par counts and special request by phone from hospital staff.
- Check for and remove expired items.
- Create par orders for next shift.
- Keep warehouse neat, flatten boxes and dispose of them in crusher.
- Work in database to correctly bill or return items and help maintain inventory accuracy.
Student Services Tech II
University of Alaska
Anchorage
01.2016 - 02.2023
- As a member of the Technical Support Team, I work directly with students by assisting them over the phone and by email in creating accounts, resetting passwords, registering for training, and using Zoom.
- I have worked with three different databases during my 7 years, efficiently keeping records clean, students able to help themselves, running reports for instructors and administrators.
- I often served as the final proofreader, kept office supplies in stock, assisted with in-person conferences and other duties as assigned.
Inventory Control Coordinator
Providence Medical Center
Anchorage
12.2012 - 01.2016
- Stocked warehouse to optimum levels for best patient care and financial responsibility.
- At one time I had the stock outs down from 5% to less than 1.5%.
- Responsible for correcting par levels and verifying inventory.
- Ordering product and tracking receiving.
- Ran reports from the Lawson database.
- For the Sterile Processing Dept. I maintained inventory for replacement of orthopedic surgery sets.
- With the help of the Directors of Surgery and Sterile Processing we reduced the stagnant inventory in Sterile Processing by over $150,000, reducing their inventory value and monthly rental charges by over 50%.
Work Control Coordinator
Providence Medical Center
Anchorage
02.2001 - 12.2012
- I did a variety of office jobs and served in many capacities including vendor contracts, dispatch of repair personnel, Secretary II and Safety Officer earning a HAZWOPER certificate.
- Clean-up and disposal of non-biological hazardous waste.
- I was able to multi-task, talk with employees, outside vendors, unhappy customers, medical staff and my several bosses.
- I was a purchasing agent using Lawson software to build purchase orders and receive product.
- I was in charge of Service Agreements with Vendors.
- I used and reconciled several credit cards monthly.
- I controlled petty cash forms and maintained the Vendor files.
Independent Service Provider
ARC of Anchorage
Anchorage
08.2006 - 10.2009
- I enjoyed traveling with my client to board meetings in Juneau, Kotzebue, Nome, Valdez and Anchorage.
- Assist my client with achieving their personal goals which change yearly.
- I helped with grocery shopping, budgeting, planning, home maintenance, math skills, letter writing, and reading skills.
- Confidentiality was required in this position.
Owner/Operator
Sargent's Shop
01.1982 - 01.2003
- I have been a jewelry repairman since 1981 and have owned my own business.
- I have always enjoyed fixing things and loved working with precious metals.
- In charge of advertising, customer service, sales, inventory, design and development of products, custom orders, lining up outside repair accounts, manufacture and repair of jewelry, tax preparation, and janitorial.
- Confidentiality was required in this position.
Sales of fine jewelry
Fred Meyer Jewelers
Anchorage
10.2000 - 02.2001
- Retail sales plus 2% commission on gross sales.
- I met most of my sales quotas and often exceeded them.
- Received several bonuses for sales of specific items.
- Sale of fine jewelry, replace watch batteries and bands.
- Clean and inspect customers items for repair work.
- Used computer system and credit card system.
- Kept displays clean and neat.
- Stored expensive items in the safe overnight.
- Was rewarded by Fred Meyer for stopping a person from obtaining jewelry using a bad check and alerted store security who filled charges against the person who had a truck full of items procured from several stores using bad checks.
- Security was important.
Receptionist
Census 2000
10.1999 - 09.2000
- Duties included greeting people at the door, answering phone calls, take and relay messages for over 150 employees, direct questions to the appropriate department, speak at clerks meetings, and scheduling courier service.
- Stopped FBI and Anchorage Swat team at the front door. It was against federal law for them to move beyond my desk. Called alleged perpetrator to the front so a peaceful arrest could be made.
- Confidentiality was required in this position.
Manager
C&N Jewelry
01.1997 - 01.1999
- Duties included inventory, ordering parts, and merchandise, bookkeeping, daily and end of month reconciliation, display of merchandise, customer relations, retail sales, custom design, jewelry and watch repairs when the bench jeweler needed help.
- Confidentiality was required in this position.
Jewelry Repairman
The Jewelry Warehouse
01.1994 - 01.1997
- Duties included repairing customers' jewelry and manufacturing new stock according to employers' instructions or my own designs.
- Back-up security in case of robbery, meaning I had a silent alarm button and loaded gun on my desk at all times and there were code words for their use.
- Initiated a new parts department by ordering inventory and creating a filing and storage system for jewelry parts for sale to the general public and other jewelry stores in Anchorage.
- Confidentiality was required in this position.
Education
High School Diploma -
Minerva High School
Minerva, OhioCertificates of Completion in Jewelry Repair, Stone Setting, Lost Wax Casting -
Paris Junior College
Paris, Texas40 Hour Workshop in Access -
Compucom
Anchorage, AlaskaHAZWOPER -
Environmental Management Inc.
Anchorage, AlaskaCertificate, Senior Professional in Supply Management, SPSM -
Next Level Purchasing
Center For Disaster Preparedness For Hospital Emergency Response -
Federal Emergency Management Agency
Skills
- Data entry
- Microsoft Office
- Google Mail, Docs and Sheets
- Zoom
- Teams
- Jabber
- Invoice Processing
- Purchase Order Management
- Expense Tracking
- Cost Analysis
- Invoice Verification
- Accounts Payable
- HIPAA Compliance
- Customer Engagement
- Verbal Communication
- Attention to Detail
- Analytical and Critical Thinking
- Remote Office Availability
- Dependable and Responsible
- Customer Service
- Inventory Management
- Multi-tasking ability
- Creative Mindset
- Goal-Oriented
Awards
National Honor Society, Minerva High School
References
References available upon request.
Timeline
Invoice Specialist, Admin. Assistant
PeopleAK Temporary hire for Inlet Energy
03.2024 - 07.2024
Accounts Payable
PeopleAK Temporary hire for Alaska Native Tribal Health Consortium
08.2023 - 03.2024
Senior Warehouse Supply Technician
PeopleAK Temporary hire for Alaska Native Tribal Health Consortium
02.2023 - 08.2023
Student Services Tech II
University of Alaska
01.2016 - 02.2023
Inventory Control Coordinator
Providence Medical Center
12.2012 - 01.2016
Independent Service Provider
ARC of Anchorage
08.2006 - 10.2009
Work Control Coordinator
Providence Medical Center
02.2001 - 12.2012
Sales of fine jewelry
Fred Meyer Jewelers
10.2000 - 02.2001
Receptionist
Census 2000
10.1999 - 09.2000
Manager
C&N Jewelry
01.1997 - 01.1999
Jewelry Repairman
The Jewelry Warehouse
01.1994 - 01.1997
Owner/Operator
Sargent's Shop
01.1982 - 01.2003
High School Diploma -
Minerva High School
Certificates of Completion in Jewelry Repair, Stone Setting, Lost Wax Casting -
Paris Junior College
40 Hour Workshop in Access -
Compucom
HAZWOPER -
Environmental Management Inc.
Certificate, Senior Professional in Supply Management, SPSM -
Next Level Purchasing
Center For Disaster Preparedness For Hospital Emergency Response -
Federal Emergency Management Agency
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