Vicky Willits

Work History

Color Analyst and Make-up Artist

Nordstrom and Studio Gianni

Account Executive

Gazette Publishing Company

Increased client retention by developing personalized relationship strategies.
Managed and sold display advertising to real estate agents and commercial businesses.
Expanded territory presence with targeted outreach campaign
Serviced existing customer base and developed substantial new business, resulting in monthly bonuses.

Sales Associate

Knotty

08.2021 - Current

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Provided exceptional services and pleasant shopping experiences to retail customers.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Deep Water Aerobics Instructor

Various

04.1992 - 08.2015

Provided color analysis and makeup artistic services in one on one and group environments.
Developed and maintained customer base through active relationship marketing and quality customer services.
Monthly inventory of the lines I was responsible for.
Optimized client shopping experiences by offering expert advice on clothing and accessory selections based on their unique color profiles.
Worked with potential actors in how to take care of their skin and how to apply their makeup.

IRB Coordinator

NIH

09.2001 - 12.2021

Developed and maintained communication with all the members of the Institutional Review Board (IRB).
All administrative work from writing letters, preparing travel, credentialing doctors, answering questions, and preparing training.
Streamlined meeting processes with clear agendas and attachments of all protocols coming to the IRB.
Worked in two different tracking systems which housed the protocols and implemented all updates and current documentation.
Helped the Principal Investigator's getting their updated protocols in on time. Prepped them for meeting with the IRB.
Submitted hours of certain members who were reimbursed for their time and expertise on the IRB.
Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
Knowledge of the Government Rules and Regulations for doing Research with patients.

Program Manager

The Marketing Group

01.1996 - 03.1998

Responsible for three key database projects for Hewlett-Packard including the HP database worth over 10 million.
Managed event logistics for HP contracted seminars, including registration, confirmation of registrants and coordination of site accommodations.
Cold called HP event participants to determine UNIX and other information technology needs for the transition into the 21st century.

Director of Program Services

National Subacute Care Association

03.1996 - 02.1998

Developed organizational objectives, activities, and schedules.
Coordinated overall management of on-site seminars as key staff liaison with committees.
Negotiated with hotels through out the country to run our Subacute Care new market opportunities based on industry trends analysis results.
Worked with credentialing group to get CEUs for our programs.
Contracted with experts in the field to form curriculum for the events.
Coordinated stipends, travel, handouts, av equipment,, and any other specific needs the speaker's needed.
Coordinated publication of the NCAR newsletter, compiled articles and copy, and interfaced directly with the writers and printers.

Administrative Assistant

Julien Studkey Commercial Real Estate Broker's

03.1993 - 06.1995

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Conducted all broker correspondence including proposals, letters, and memos.
Developed compilation of periodic reports.

Summary

Overview

Work History

Color Analyst and Make-up Artist

Account Executive

Sales Associate

Deep Water Aerobics Instructor

IRB Coordinator

Program Manager

Director of Program Services

Administrative Assistant

Education

Bachelor Of Science - Commercial Recreation

Skills

Timeline

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