VICTOIRE UGOCHUKWU
Huntsville,AL
Summary
Motivated nursing student with hands-on experience as a Certified Nursing Assistant (CNA), Certified Phlebotomist, and Medical Assistant, seeking a summer position in a doctor's office to deepen clinical experience and patient care skills. Currently pursuing a Bachelor of Science in Nursing at Oakwood University. Holds CPR, AED, PALS, and Community Health Worker (CHW) certifications. Committed to providing high-quality, compassionate care with a strong understanding of outpatient procedures and clinical protocols.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Licensed Hairstylist
Self-Employed
01.2018 - Current
- Provide personalized hair care services, maintaining a loyal client base
- Manage scheduling, payments, and client records independently
- Uphold strict hygiene and sanitation standards in accordance with state board regulations
- Demonstrate strong interpersonal communication and customer service skills
Phlebotomist
Decatur Hospital
07.2024 - 04.2025
- · Perform venipunctures and capillary punctures to 20-50 patients daily obtaining blood samples from patients of all ages.
- · Ensure proper identification and labeling of collected specimens.
- · Maintain accurate records of blood draws and patient interactions.
- · Adhere to strict safety and infection control protocols to protect patients and staff
- Centrifuged blood samples as outlined in clinical protocols.
Transaction Support Specialist
CarMax
02.2021 - 01.2024
- Reviewed and processed 6-8 auto finance applications daily to ensure compliance with regulatory and internal standards
- Collaborated with underwriters and lending institutions to verify application details and resolve discrepancies
- Assisted customers and internal staff with inquiries and concerns related to vehicle transactions and financing
- Escalated unresolved issues to appropriate departments to maintain smooth operations
Medical Assistant
Premier Women's Ob Gyn
07.2022 - 01.2023
- Roomed patients, took vital signs, recorded chief complaints, and maintained accurate prenatal documentation
- Collected urine specimens for pregnancy testing and urinalysis during prenatal visits
- Performed phlebotomy for routine prenatal labs, hormone panels
- Scheduled follow-up visits, ultrasounds, and specialty consultations
- Ensured infection control compliance and kept exam rooms clean and stocked
Certified Nursing Assistant
FLOYD E. 'TUTT' FANN
09.2015 - 02.2016
- Provide high-quality patient care as an in-demand per-diem CNA within surgical, acute-care, rehabilitation, home-healthcare and nursing-home settings.
- Preserve patient dignity and minimize discomfort while assisting with everyday living activities.
- Monitored vital signs, such as blood pressure and pulse.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Commended for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care.
Certified Nursing Assistant
FLOYD E. 'TUTT' FANN
09.2015 - 02.2016
- Provide high-quality patient care as an in-demand per-diem CNA within surgical, acute-care, rehabilitation, home-healthcare and nursing-home settings.
- Preserve patient dignity and minimize discomfort while assisting with everyday living activities.
- Monitored vital signs, such as blood pressure and pulse.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Commended for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care.
Brand Ambassador
BANANA REPUBLIC
05.2014 - 03.2015
- Greeted customers and ascertained customer's needs.
- Answered questions regarding the store and its merchandise.
- Organized racks and shelves to maintain the visual appeal of the store.
- Developed positive customer relationships through friendly greetings and excellent service.
- Assisted customers in applying for Banana Republic cards.
- Reached store goals for credit cards and other promotions.
Customer Care Associate
WEST CORPORATION
07.2013 - 02.2014
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
- Provided accurate and appropriate information in response to customer inquiries.
- Assisted customers with applying for American Express cards through phone and chat.
Sales Associate
MARSHALLS
11.2010 - 02.2014
- Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
- Worked collaboratively in a team environment.
- Encouraged customers to apply for TJX Credit Cards.
- Worked as a team member performing cashier duties, product assistance and cleaning.
- Guaranteed positive customer experiences and resolved all customer complaints.
Education
Bachelor of Science - Nursing
Oakwood University
Huntsville, AL05-2027
Skills
- Patient care & bedside assistance
- Venipuncture & specimen collection
- Patient intake & vital signs
- Infection control & clinical safety
- Lab protocols & sample handling
- Communication & patient education
- Teamwork in fast-paced environments
- Familiar with call center computer applications
Certification
- Certified Nursing Assistant
- Certified Phlebotomist
- CPR/AED Certification
- PALS Certification
- CHW Certification
Additional Clinical Experience
Phlebotomist
LifeSouth Community Blood Centers – Huntsville, AL
August 2016-January 2019
- Collected whole blood, platelet and RBC donations from diverse donor populations in mobile and fixed-site settings
- Conducted pre-donation health screenings including vitals and hemoglobin checks
- Educated donors on post-donation care and monitored them for adverse reactions
- Documented donor information accurately and followed strict quality assurance guidelines
Certified Nursing Assistant (CNA)
Tutt Fann Veterans Home – Huntsville, AL
September 2015-March 2016
- Provided daily care for 6–12 veteran residents per shift, assisting with ADLs including bathing, dressing, feeding, and ambulation
- Monitored and documented vital signs, intake/output, and changes in patient condition
- Collaborated closely with nurses and healthcare teams to ensure timely, compassionate care
- Maintained a safe, clean environment and followed infection control and safety protocols
- Offered emotional support to residents, building strong, respectful relationships with patients and their families
Timeline
Phlebotomist
Decatur Hospital
07.2024 - 04.2025
Medical Assistant
Premier Women's Ob Gyn
07.2022 - 01.2023
Transaction Support Specialist
CarMax
02.2021 - 01.2024
Licensed Hairstylist
Self-Employed
01.2018 - Current
Certified Nursing Assistant
FLOYD E. 'TUTT' FANN
09.2015 - 02.2016
Certified Nursing Assistant
FLOYD E. 'TUTT' FANN
09.2015 - 02.2016
Brand Ambassador
BANANA REPUBLIC
05.2014 - 03.2015
Customer Care Associate
WEST CORPORATION
07.2013 - 02.2014
Sales Associate
MARSHALLS
11.2010 - 02.2014
Bachelor of Science - Nursing
Oakwood University
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