Victor Ballon
Miami Lakes
Summary
Enterprise Account Manager with expertise in dental recruiting. Proven track record in managing key client relationships, delivering top dental talent, and optimizing recruiting and staffing strategies for DSOs and dental practices. Skilled in client retention, strategic planning, and exceeding business goals while maintaining long-term partnerships.Let me know if you need any other tweaks!
Overview
13
13
years of professional experience
Work History
Enterprise Account Manager
GoTu Dental Staffing and Technology
04.2024 - Current
- Collaborated with leading DSO offices, including Heartland, Tend, DCA, and Signature Dental, to address both permanent staffing needs and temporary scheduling gaps.
- Proactively sourced and placed dental professionals (hygienists, dental assistants, associate dentists, and front desk staff) using the GoTu platform, facilitating seamless working interviews.
- Conducted in-depth screenings to match qualified candidates to the specific needs of dental practices, ensuring a perfect fit for each role.
- Led monthly strategy meetings with Talent Acquisition Directors of DSOs to align on staffing goals and optimize scheduling across multiple offices.
- Promoted within three months from Regional Account Manager to Enterprise Manager, taking responsibility for managing the company's largest DSO accounts and ensuring their staffing needs were met with excellence.
Enterprise Account Manager
Kaseya
10.2023 - 04.2024
- Booked monthly and quarterly account reviews and check ins with portfolio of partners in the IT Space.
- Developed strategic account plans to drive growth and retention, resulting in a 20% increase in ARR on a quarterly basis.
- Collaborated cross-functionally with sales, marketing, and product teams to deliver tailored solutions to meet client needs. Worked alongside digital architects and solution specialists on over 43 IT integrations for our clients.
- Managed relationships with key enterprise clients, as well as managed a book of business of 100 clients with a 450k ARR total spend.
- Drove sales cycle from beggining to end for technology and software needs for MSP's and internal IT departments.
- Constantly worked with C-suite level clients when discussing budgetary implementations for their IT department.
Account Executive
BHG Financial
06.2021 - 10.2023
- Develop and implement comprehensive strategies such as outbound calling and follow ups to increase new customer acquisition from beggining to end for this Fintech company
- Manage book of business for organic existing accounts and actively respond to customer queries
- Develop and maintain client relationships, ensuring customer satisfaction
- Exceed Monthly and quarterly sales quota of 125% putting up "Runner" award numbers on a consistent basis
- Extensive knowledge of CRM tools especially Salesforce to keep track of day to day activity and monitor book of business.
Business Banker
HSBC Bank
03.2019 - 05.2021
- Proven record of success in developing and maintaining customer relationships through providing financial solutions for business clients.
- Thorough knowledge of banking products and services, including loan products, wealth management, and deposit products using B2B sales.
- Skilled in analyzing customer needs and developing solutions that meet their financial goals
- Track record of meeting sales targets and driving revenue growth exceeding every other business banker in the Florida region. Top 10% in USA market.
- Mantain a book of business for Premier international clients
Branch Banker IV
BB&T Bank
07.2012 - 02.2019
- Proven ability to effectively manage customer accounts, deposits, loan payments, and other transactions
- Analyzed customer needs and recommended appropriate products and services
- Developed and maintained customer relationships through regular follow up calls and emails
- Crosssold additional products and services to meet customer needs
- Assisted with the training and development of junior branch staff
- Monitored customer accounts to ensure accuracy and resolve discrepancies
- President Club and Olympian Winner for 2014-2018 exceeding 100% of branch quota in revenue.
Education
Bachelor Degree - Business Administration
Broward College
Pembroke Pines, FL05-2014
Associate in Science - Business and Creative Production
Miami Dade College
Miami, FL06-2012
Skills
- Over 13 years of account management primarily on the enterprise side, with a proven track record of exceeding quota
- Expertise in candidate sourcing, screening, and placement within the dental industry
- Skilled in exceeding recruitment goals, building and maintaining client partnerships, and driving talent acquisition
- Knowledge of dental staffing trends and staffing strategies for DSOs and dental practices
- Strong communication and relationship-building skills, with a focus on client retention and long-term partnerships
- Proficient in CRM systems (Salesforce, Hubspot)
Languages
English
Advanced (C1)
Spanish
Advanced (C1)
Software
Top Enterpise Account Manager for DSO in August, October and December 2024 and January 2025
Alpha Cup Winner for Top Performing Team (DSO) - July 2024- February 2025
Timeline
Enterprise Account Manager
GoTu Dental Staffing and Technology
04.2024 - Current
Enterprise Account Manager
Kaseya
10.2023 - 04.2024
Account Executive
BHG Financial
06.2021 - 10.2023
Business Banker
HSBC Bank
03.2019 - 05.2021
Branch Banker IV
BB&T Bank
07.2012 - 02.2019
Bachelor Degree - Business Administration
Broward College
Associate in Science - Business and Creative Production
Miami Dade College
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