Victor
Adairville,United States
Summary
Dynamic professional with a proven track record at JG Construction, excelling in conflict resolution and equipment operation. Enhanced team performance by 30% through strategic mentoring and cross-training. Adept at problem-solving and customer service, ensuring high-quality service delivery and satisfaction. Skilled in multitasking and maintaining a safe, organized work environment.
Overview
3
3
years of professional experience
Work History
Worker, Driver, Operator
JG Construction
09.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Manager
Electrolux
09.2022 - 08.2023
Sales Associate
Walmart
05.2022 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Electricain
Logan County High School
Russellville, KY05.2022
Skills
- Cleaning
- Customer service
- Problem-solving
- Attention to detail
- Heavy lifting
- Materials loading
- Equipment maintenance
- Site clearing
- Equipment operation
- Loading and unloading procedures
- Work site maintenance
- Truck unloading
- Preventive Maintenance
- Production support
- Heavy machinery operation
- Conflict resolution
- Machinery inspection
- Resource management
- Traffic control
- Verbal and written communication
- Cleaning and sanitation
- Maintenance
- Quality control
- Equipment troubleshooting
- OSHA requirements
- Manual dexterity
- Safety hazard removal
- Work planning and scheduling
- Safety and compliance
- Crew support
- Project assessments
- Teamwork and collaboration
- Decision-making
- Multitasking
- Time management
- Multitasking Abilities
- Active listening
- Organizational skills
- Excellent communication
- Team building
- Analytical thinking
- Task prioritization
- Written communication
- Process improvement
- Quantitative skills
- Quality assurance
- Data analysis
- Teamwork
- Problem-solving abilities
- Reliability
- Team collaboration
- Team leadership
- Effective communication
- Adaptability and flexibility
- Self motivation
- Time management abilities
- Continuous improvement
- Adaptability
- Inventory management
- Workflow optimization
- Crisis management
- Risk management
- Problem-solving aptitude
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Worker, Driver, Operator
JG Construction
09.2023 - Current
Manager
Electrolux
09.2022 - 08.2023
Sales Associate
Walmart
05.2022 - 09.2022
Electricain
Logan County High School
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