Overview
Work History
Education
Skills
Languages
Timeline
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Victor Abdel-Malek

Bernards

Overview

6
6
years of professional experience

Work History

Sales Development Specialist

American Residential Services LLC
03.2025 - Current

-Set up appointments for HVAC consultations and Performance Tune Ups.

-Cold approached customers in-store in order to speak with them about HVAC upgrades

-Set up on average 3 HVAC consultations and 5 Performance Tune Ups per day exceeding quota by 300% and 250% respectively.

-Managed Pipeline in Company CRM System



Delegate Sales Representative

The Millennium Alliance
11.2022 - 02.2023

- Sold tickets for Conferences for C-Level Executives

-Reached out via cold calling, e-mailing, and social networking

-Sold 3-5 tickets per week which exceeded goals by 250%

-Managed Sales Pipeline in Salesforce

-Average 100 phone calls and 100 emails per day

Sales Development Representative

CoverWallet
09.2019 - 04.2020

-Handled warm Inbound and Outbound calls for commercial insurance

-Qualified clients based on insurance carriers requirements

-Assisted customer in selecting insurance policies and asking preliminary underwriting questions

-Assisted Account Executive in quoting policies

-Achieved transfer rate goal of 33%

Education

Bachelor of Science - Marketing

Temple University
Philadelphia, PA

Skills

  • Objection handling
  • Salesforce proficiency
  • Pipeline management
  • Upselling strategies
  • Cold calling
  • Cross-selling techniques
  • Persuasion techniques
  • Customer relationship building
  • Relationship development
  • Lead qualification

Languages

German
Full Professional
English
Native or Bilingual

Timeline

Sales Development Specialist

American Residential Services LLC
03.2025 - Current

Delegate Sales Representative

The Millennium Alliance
11.2022 - 02.2023

Sales Development Representative

CoverWallet
09.2019 - 04.2020

Bachelor of Science - Marketing

Temple University
Victor Abdel-Malek