Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
Generic

Victor Ajayi

Edison

Summary

Results-driven professional known for being highly productive and efficient in task completion. Specialized in strategic planning, team leadership, and operational management. Proficient in communication, problem-solving, and adaptability, dedicated to ensuring successful project outcomes and team coordination.

Overview

4
4
years of professional experience

Work History

Area Manager

Amazon
Edison
09.2023 - Current
  • Managing and overseeing a team of 50+ associates with the target goal of delivering promises to our customers in a timely manner.
  • Develop and implement strategies that help the company save on costs by not going over allocated hours, and also develop other process improvements to further drive costs down.
  • Managed and monitored the team's performance trends, identifying areas for improvement, and implementing strategies to increase the team's performance and reach the company's target goal.
  • Supervised overall business functions, employee staffing, customer retention, and financial accountability for budgeted resources by working closely with the finance team to bridge hours and costs.
  • Partnered with other departments like Safety, HR, Learning, Loss Prevention, and the senior team to ensure the day-to-day operations are running smoothly and that Associates are properly catered for.

Claims Specialist

EmblemHealth
Albany
09.2022 - 08.2023
  • Verified, reviewed, and processed insurance claims to ensure accurate and timely resolution.
  • Coordinated with medical professionals and medical centers to verify treatment plans, costs, co-pays, and deductibles.
  • Researched medical records to evaluate claim validity, verify the existence of pre-existing conditions, and worked closely with the senior team to escalate when necessary.
  • Documented all claim activities in a clear and concise manner, and provided exceptional customer service to maintain positive relationships with all parties.

Administrative Assistant (Contract)

Regeneron
Albany
09.2021 - 08.2022
  • Providing administrative and clinical support to Regeneron employees coming in for weekly testing.
  • Answering phone calls, responding to work-related emails, monitoring office inventory, and ordering supplies needed for testing upon request.
  • Organized files, developed spreadsheets, faxed reports, scanned documents, and worked closely with the Environmental Health Service team in decision-making, and highlighted opportunities needed for improvement.
  • Generate weekly reports to determine the risk of exposure within the company, and to detect and isolate infections early, helping to slow the spread of the virus and protect vulnerable populations.

Education

Bachelor of Arts - Economics

University At Albany (SUNY)
Albany, NY
05-2021

Associate of Arts - Business Administration

Rockland Community College
Suffern, NY
12-2018

Skills

  • Leadership
  • Process improvement
  • Budget management
  • Performance evaluations
  • Effective communication
  • Problem solving
  • Data analysis
  • Business and operations analysis
  • Microsoft Office
  • Database Systems

Accomplishments

  • Exceeded Amazon’s high performance bar for your role and level.
  • 6% above benchmark in leadership behaviors
  • 95% favorable in SBI and SLI (Safety Behavioral Index and Safety Leadership Index)
  • $5000 in cost savings every shift by effectively managing indirect and hours allocated.

Timeline

Area Manager

Amazon
09.2023 - Current

Claims Specialist

EmblemHealth
09.2022 - 08.2023

Administrative Assistant (Contract)

Regeneron
09.2021 - 08.2022

Bachelor of Arts - Economics

University At Albany (SUNY)

Associate of Arts - Business Administration

Rockland Community College

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Victor Ajayi