Victor A. Rosales De Leon
Summary
Experienced in managing customer interactions and addressing inquiries with effective communication techniques to enhance customer satisfaction. Solid understanding of problem-solving methods and maintaining positive client relationships. Recently earned an Advanced Welder Certificate and currently studying to earn an Advanced Programmable Logic Controllers (PLC) Certificate, with foundational knowledge in Electrical Engineering and hands-on experience gained through academic projects. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to embark on a career and make meaningful contributions with commitment and drive. Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Experienced in operating complex printing machinery and ensuring optimal performance. Utilizes technical skills to troubleshoot and maintain equipment, ensuring minimal downtime. Possesses a strong understanding of quality control processes and production efficiency, contributing to consistent high-quality outputs.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Machine Press Operator
Volflex, Inc.
07.2012 - Current
- As a Machine Press Operator at Volflex, Inc
- My primary responsibilities include setting up and operating press and waxer machines
- I am involved in the printing and waxing processes for butter wrapping paper rolls catering for various companies
- Over the past 10 years, I have contributed to the efficient production of high-quality products and have actively participated in maintaining a smooth workflow within the manufacturing environment
Slitter Operator
International Paper
07.2002 - 07.2012
- As a Slitter Operator at International Paper, I played a key role in operating and maintaining slitting machine
- My responsibilities included ensuring precise cutting and shaping of cardboard paper products
- During my tenure, I consistently met production targets while upholding the highest standards of quality and safety
CSA Customer Service Agent
Alaska Airlines
- Trained at Seattle-Tacoma International Airport, I served as a Customer Service Agent at Alaska Airlines
- I handled ticketing, check-ins, and addressed customer needs, contributing to a seamless and enjoyable travel process
CSA Customer Service Agent
American Airlines
- As a Customer Service Agent at American Airlines, I provided excellent service at the front ticket counter at O'Hare International Airport
- I assisted passengers with ticketing, reservations, and general inquiries, ensuring a positive travel experience
Education
Associate of Applied Science - Electrical Engineering Tech
Kankakee Community College
Kankakee, Illinois05-2026
Skills
- Goal oriented
- Patience and tolerance
- Strong work ethic
- Up-selling and Cross-selling
- Press troubleshooting
- Production monitoring
- Quality control
- Machine operation
- Preventive Maintenance
- Safety awareness
- Hand and power tools
- Lockout and tagout procedures
- OSHA
- Electrical panels
- Control circuits
- Forklift operation
- Safe driving practices
Coursework
- Basic Welding
- Advanced Arc Welding
- Metallic Inert Gas Welding
- Fabrication
- Fundamentals of Electricity
- Industrial Safety
- Business Communications
- Code and Wiring Methods
- Electrical Installation Skills 1
- Industrial Motor Control
- Lean and Quality Overview
- Advanced Spanish
- Basic Circuits
- AC & DC Rotating Machines
Languages
Spanish
Native or Bilingual
Certification
- MCRT.- Welder-Shielded Metal-Arc All positions.
- MCRT.- Electrician-Residential and Industrial Wiring.
- MCRT.- Advanced PLC. (Summer 2025)
- OSHA 29 CFR.- Arc Flash Safety.
- OSHA 10-Hour General Industry Safety.
Timeline
Machine Press Operator
Volflex, Inc.
07.2012 - Current
Slitter Operator
International Paper
07.2002 - 07.2012
CSA Customer Service Agent
Alaska Airlines
CSA Customer Service Agent
American Airlines
Associate of Applied Science - Electrical Engineering Tech
Kankakee Community College
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