Victor Avila

• Market research and analysis to identify consumer trends and preferences.
• Graphics and visual design for te company's social media marketing strategy.
• Execution of a massive email marketing campaign.
• Tracked key performance indicators to measure success of campaigns.
• Crafted engaging and successful marketing, advertising, and website copy.
• Consolidation of reports to identify product opportunities.

Manager: Ana Marconi (CEO) | (786) 367-3508

• Recorded, transcribed and maintained confidential client information into applicant tracking system and database.
• Offered personalized support to individuals needing consulting services, helping connect each with available resources and relevant team members.
• Lead outreach, sales conversations, and sales calls for clients.
• Crafted engaging copy for all client platforms, book funnels and FB Groups.
• Achieved sales through chat communication.
• Utilized CRM software to manage customer accounts and track performance metrics.

• Achieved an 85% improvement in all service KPIs in the warranty department (Post sales).
• Led a team of 30 executives and 3 supervisors.
• Hired, trained and on-boarded new team members and conducted evaluations to boost performance.
• Collaborated with IT department to address technology issues and shortfalls.
• Produced reports, contracts and correspondence using various software.
• Designed and implemented office policies and enforced standards.
• Scheduled and led regular meetings with staff to review progress and acknowledge achievements.
• Liaised with vendors to plan and schedule services.
• Crafted presentations with key metrics and KPIs for management.

Manager: Daniela Parant Rodewald (Gerente Postventa TxD) | +56 999978512

• Led outreach and sales efforts for high-profile clients.
• Developed training for new VAs in the LightSpeedVT platform.
• Increased brand awareness and boosted public perception of organization through proactive outreach and network development with key stakeholders.
• Maintained solid pipeline of candidates to keep our client's consulting program full and operating at peak capacity.
• Crafted engaging copy for all client's social media channels, targeting specific niches.
• Utilized CRM software to manage customer accounts and track performance metrics.

• Designed and implemented marketing strategies.
• Managed inventory and generated weekly reports.
• Trained and mentored new sales representatives.
• Developed and implemented sales strategies to increase profits.

• Consistently ranked as a top-performing sales representative.
• Provided detailed daily and weekly reports.
• Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
• Maintained documentation, detailing assignments, in-progress work and completed project milestones.
• Trained and mentored new sales representatives in closing techniques.
• Utilized CRM software to manage customer accounts and track performance metrics.