Victor Ayala

• Branch Leader for Schwab HNW clients in New York, New Jersey, and surrounding areas not serviced by local branches
• Hired, coached and developed a brand-new team of 10 VP, Financial Consultants and helped establish relationships with clients with the goal of growing relationships via financial planning, market education and relationship reviews.
• Demonstrated proficient leadership skills to motivate employees and build competent teams.
• Key Contributor Award Recipient 2022
• Successful Branch Compliance Audits 2022, 2023

• Market leader for TD Ameritrade clients and associates in the Austin and San Antonio markets. Drive sales and performance growth through in-depth employee development, support of a client-centric philosophy, brand expansion and a networked focus on performance metrics.
• · Recruit, train, mentor and develop branch sales professionals; and manage branch productions for TD Ameritrade associates at TDA Austin, Schwab Austin and Schwab San Antonio.
• · Apply growing sales knowledge and experience to bolster and maintain a quality client experience.
• · Helped plan, host and execute thinkorswim and other client events for Southwest Region.
• · Relationship Outreach Campaign communication leader. Helped drive client and associate engagement during COVID related shut-downs.

• Branch leader for TD Ameritrade clients and associates in Austin and surrounding areas. Drive sales and performance growth through in-depth employee development, support of a client-centric philosophy, brand expansion and a networked focus on performance metrics. Build Advice Sales revenue and maintain positive net flows through personal consulting and targeted needs assessment.
• Q4 2017 Divisional MVP – Top Branch Manager of the Quarter – Central Division.
• Branch Managers Presidents Club Q3 2017, Q4 2017, Q4 2019, Q3 2020.
• Branch Manager Mentor – Retail Aspiring Manager Program and Financial Consultant Development Academy.
• Central Division Recruiting and Retail Pillar Lead - Helped implement and champion recruiting call night, focusing on building employee candidate pipeline.
• Performance growth value increased from 53% of Goal in first quarter (Q3 2016), to 61% in Q4 2016 and Q1 2017, to 100% of Goal in fourth quarter (Q2 2017).
• Top 10 Finishes during Relationship Model Pilot 161.03% during Q3 2017 and 184.21% Q4 2017.
• Key Leader during Scottrade Integration, recognized for teamwork and leadership during and post integration.

• Branch leader for TD Ameritrade clients and associates in the North (San Diego) County area. Drive sales and performance growth through in-depth employee development, support of a client-centric philosophy, brand expansion and a networked focus on performance metrics. Build Advice Sales revenue and maintain positive net flows through personal consulting and targeted needs assessment.
• Q2 2015 Divisional MVP – Top Branch Manager of the Quarter – West Division.
• Branch Managers Presidents Club Q1 2014, Q3 2014, Q4 2014, Q1 2015, Q2 2015, Q4 2015.
• Branch Manager Mentor –Retail Aspiring Manager Program.
• West Division Contest Pillar Lead – Created and Organized Division wide contest designed to boost KPIs and performance.
• · Total Blended Performance Quarter over Quarter: 132% Q1 2014, 98% Q2 2014, 132% Q3 2014, 137% Q4 2014, 147% Q1 2015, 158% Q2 2015, 114% Q3 2015, 132% Q4 2015, 97% Q1 2016 (during branch turnover).
• Top 10 Overall (of 120+ Branch Offices) Q1 14, Q3 14, Q1 15, Q2 15.
• Year End High Performer (YEHP) Recipient 2014, 2015.
• 2015 Circle of Champion Award, given to top 10% of Branch Managers in the country.

Branch leader for TD Ameritrade clients and associates on the Hawaiian Islands. Drive sales and performance growth through in-depth employee development, support of a client-centric philosophy, brand expansion and a networked focus on performance metrics. Build Advice Sales revenue and maintain positive net flows through personal consulting and targeted needs assessment.

• Branch Performance (New Assets, Advice Solutions and KPIs) increased from 62% of Goal in Q3 2010 to 79% in Q4 2010; 66% in Q1 2011 (during branch turnover) to 96% in Q2 2011, 86% in Q3 2011 and 86% in Q4 2011; 66% in Q1 2012 (during branch turnover) to 108% in Q2 2012, 131% in Q3 2012, 113% in Q4 2012, 105% in Q1 2013, 77% in Q2 2013, 129% in Q3 2013, 91% in Q4 2013.
• Boosted Branch Advice Sales from 17.61% of Goal in Q3 2010 to 75% in Q4 2010; 43% in Q1 2011 (during branch turnover); 148% in Q2 2011; 96% in Q3 2011; 84% in Q4 2011; 39% in Q1 2012 (during branch turnover); 88% in Q2 2012; 164% in Q3 2012; 154% in Q4 2012; 127% in Q1 2013; 119% in Q2 2013, 172% in Q3 2013, 105% in Q4 2013.
• Q3 2012 Divisional MVP – Top Branch Manager of the Quarter – West Division.
• Charter Member of Catalyst “Engage and Develop” Pillar; one of 10 Branch Managers chosen by panel of Regional Managers and Directors for pilot program given my track record of hiring, developing and coaching associates.
• Grew staff of Investment Consultants from 4 to 5 as a result of increased branch production.

• Led daily operations for a team of fully licensed investment professionals in support of growing fixed income sales and advice offerings within TD Ameritrade.
• Supported the inbound queues and partnered with Branch Network and other internal business partners to increase fixed income sales and revenue and retain clients with timely investment solutions.
• ·Responsible for hiring, training and professional development of every new fixed-income consultant. Provided support and coaching for business partners to strengthen lead development tactics. Trained on skills in fixed income financial markets as they pertained to client needs. Conducted one-on-one coaching, team meetings, call reviews and training workshops.
• Helped drive monthly revenue increase in the department from $600k to $2.3MM in first two years as manager.

• Developed fixed income solutions for HNW clientele including income planning, tax management strategies and short-term investments
• Implemented ongoing training programs to help improve performance quality
• Acted in leadership roles during vacations and other extended or short-term absences.
• Built strong relationships with clients through consistent communication and exceptional customer service.

• Sold internal guidance solutions via mutual fund and ETF portfolios.
• Presented financial plans and investment recommendations to clients by leveraging internal portfolio solutions.
• Educated clients on financial topics and best practices.
• Analyzed financial needs of clients and developed tailored strategies to meet goals.

• Prepared investment analyses for HNW and mass-affluent clients.
• Expertise of Fidelity's fee-based Portfolio Advisory Services.
• Long-term management of client needs and liaising between firm and customer.
• Team liaison for Asset Retention and Help Desk.

• Six years as a Reservist with medical logistics unit that provided medical supplies to attached units worldwide
• Executed and trained in inventory and financial management procedures, including ordering, receiving and storing supplies
• Managed inventory, storage and preservation.