VICTOR AYBAR
New York,NY
Summary
With a bachelor degree in organizational leadership management, a diploma in hotel & restaurant hospitality management, a civil engineering certification (E-CPM) executive construction project management, plus over 25 years of management experience; My distinctive combination of management experience comes from some of the country's top universities, hospitals, hotels (Ritz Carlton, Carlyle, NY Palace), events/restaurant venues, and assisted living facilities. The primary objective is to provide the finest five-star hospitality highest level of services available around-the-clock, along with outstanding, exceptional, spotless real estate facilities, housekeeping/laundry, food, and transportation services. Overseen operating budgets totaling more than $100 million.
Have taken part in constructions projects of the $85million CAPEX budget. professionally certified by the Environmental Protection Agency (EPA). Have managed a team of more than 400 FT employees. I have surpassed all annual performance management goals set by my employers.
For (NYPD)The New York City Police Department the largest in the U.S, I manage the annual business operational plan for more than 220 real estate portfolio properties city wide. For Columbia University manage a facility, events and housekeeping program for 75 buildings, 150 residential apartments, 142 classrooms, 20 schools spread across campus and over 1000 office and retail spaces.
Overview
26
26
years of professional experience
1
1
Certification
Work History
City-Wide Director Facilities Maint/Custodial
(NYPD) New York City Police Department
07.2024 - Current
- I am responsible for the long-term annual strategic planning and leadership of the real estate facilities portfolio for all five NYC's boroughs (Manhattan, Queens, Brooklyn, Bronx, Staten Island) with a 424 staff of custodial and maintenance personnel engaged in all aspects of maintenance and the cleanliness of all properties.
- Responsible for the day-to-day operations and financial budget management of the department, which entails supervising, directing, and training subordinates in cleaning facilities, ensuring all facilities have adequate supplies, ensuring that floors and carpentry are kept clean, debris and snow are removed
- Responsible for monitoring and inspecting areas where repairs and maintenance are needed, ensuring cleaning supplies and equipment are stored properly, and updating stock supplies when necessary.
- With a multi-million budget, coordinate work with contractor, vendors, establish and implement processes and controls to ensure agency compliance with applicable City, State, and Federal guidelines, and ensure compliance with Departmental rules and regulations
- Coordinated emergency response plans, ensuring swift action during critical situations such as power outages or natural disasters.
- development, formulation and implementation of programs, policies and procedures related to the Department's major capital construction projects and the maintenance, repair, and renovation of all Police Department facilities
- Optimized asset life cycle management through strategic planning and implementation of preventative maintenance schedules
- Reduced energy consumption and costs by overseeing the installation of energy-efficient systems.
Officer Supervisor -Facilities Mgmt. Campus Custodial & Buildings Operations
Columbia University of New York
01.2018 - Current
- As an officer supervisor; I participate in ongoing aggressive high-end construction project programs for strategic operation input for more than 1000 office space, 15 labs, 142 classrooms, 150 residential apartment units, more than 75 buildings, and more than 57 acres of land
- I managed trade-skills and custodial, events and grounds operations teams
- As directed by Columbia University's facility SOPs, my main responsibility is to ensure that facilities are on a schedule 24/7 readiness and operationally
- To manage the events set-up, a/v, custodial and trade-skills teams, ensure facilities safety, and disinfected of harmful pathogens to avoid infections, cross-contamination
- Manage purchasing, inventory and stock of supplies and equipment, including modifying work orders, planning, and facilitating fire drills.
EVS Supv. (housekeeping, Transport, Waste Mgmt.)
New York Presbyterian Hospital
01.2018 - 01.2024
- I received the highest evaluation possible ("E") in all my yearly management performance reviews, exceeding expectations, and as a result, I was promoted twice while working at NYP Hospital
- During COVID, personnel were supervised and trained in infection control
- Managing 375 union environmental service staff members while working with an 18-person management team
- In my units, I achieved cleanliness rating of 84%
- Highest accomplishment at NYPH since 2015 and nationally certified Director of Environmental Housekeeping
Director of Housekeeping
The Bristal White Plains Assisted Living Care
06.2016 - 02.2017
- I received nearly a perfect score during New York Health Department and organization's corporate inspections.
- Reduced employee turnover rate by fostering a positive work environment and providing opportunities for professional growth.
- Managed budget allocation for the housekeeping department, optimizing resource utilization while maintaining high-quality services.
- Implemented regular performance evaluations for staff members, identifying areas for improvement and providing constructive feedback for personal development.
- Successfully addressed guest concerns regarding housekeeping matters in a timely manner, leading to increased repeat business.
- Promoted a culture of continuous learning among housekeeping staff through ongoing training initiatives tailored to individual needs and skill levels.
Guest Services Overnight Operations Manager
The Carlyle Hotel New York
07.2015 - 09.2015
- Oversaw all hotel guest services departments, engineering, security, reception front office operations, building safety, risk and crisis management procedures readiness
- Managed guest services departments: guest services, housekeeping, engineering, security, food pantries
- Waste management/pest control.
Director of Housekeeping & Linen Services
Hotel Edison New York
01.2011 - 01.2014
- As Director of Housekeeping, I managed all SOPs for housekeeping programs, a daily operation with a staff of over 135 FT housekeeping employees, 7 Managers, 16 supervisors
- (payroll, budget control, inventory, purchasing)
- Conducted regular inspections of guest rooms and public spaces, ensuring adherence to established cleanliness standards and addressing any issues promptly.
Hotel Operations Mgr. Overnight
New York Palace Hotel
04.2013 - 07.2013
- Main responsibility was the safety of everyone occupying the property and immaculate good conditions of facility.
1- Food Production Manager 2- Director Of Laundry
Sheraton NY Hotel & Towers
01.1999 - 01.2009
- Managed a team of food production & laundry staff, providing training and supervision for optimal performance.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food service and laundry operation.
- Implemented safety protocols, maintaining a clean and hazard-free work environment for employees.
- I received the highest departmental corporate service inspection score for the Sheraton Brand over a 4-year period (Branding 100, Service 94, Cleanliness 95, and Property Conditions 92)
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- As Head of Department for nearly ten years, exceeded expectations and met the manager's performance evaluation, receiving an "E" average
- I was awarded "The Food & Beverage Leadership Passion Award".
Education
Bachelor's Degree - Organizational Leadership
Manhattan College
New York, NY12.2023
Executive MBA -
Columbia University of New York
New York, NY05.2026
Technical Diploma - Hotel & Restaurant Management
New York Hotel & Restaurant Management School
New York1986
CPM (Construction Project Management) - Executive Project Management
Columbia University of New York
New York, NY09.2024
Professional Certification - (CPM) Certified Project Management
Google Professional School
New York, NY10.2024
Skills
- Superb knowledge of budget cost control facility administration, along with ability to execute SOPs
- Construction Project Management
- Events/Food and Beverage Operations
- Housekeeping Cleaning and sanitation
- Excellent decision-making and capacity to assess hazards and KPIs related to workplace safety
- Strong general facility and hospitality management experience
- Proficient in regulations: DOB, NYFD, HCAHPS, TJC, DOH, OSHA, NFPA, HCC, EPA, MSDS
- Team Leadership
- MS Office
- Budget Management
- Negotiation and Conflict Resolution
Certification
- Workplace Safety Culture - Achieved
- Effective Work Delegation - Achieved
- Building Facility's Team Success - Achieved
- Facilities Asbestos & Lead Awareness - Achieved
- Facilities PPE (Personal Protective Equipment) - Achieved
- Facilities Hospital Laboratory Environment Safety - Achieved
- Bloodborne Pathogens Biosafety for Custodial Personnel - Achieved
- Lead Construction Cleaner & Renovator - Achieved
Affiliations
- SHRM (Society for Human Resources Management) member
- NFPA (National Fire Protection Association)
- IFMA (International Facility Management Association)
- AH&LA (American Hotel Association)
- NRA (National Restaurants Association)
- IEHA (International Executive Housekeeping Association)
- AHA (American Hospital Association)
- NY Food & Beverage Association
Others Executed Positions
- Tavern on the Green Restaurant - Food Production Manager - BOH Operations (1998-2001)
- Manhattan Cruises Casino - Assistant Director Food & Beverage (1997-1998)
- Restaurant Café Des Artiste - Restaurant Manager (1993-1996)
- Ritz Carlton Hotels New York - 1-Food & Beverage Mgr. 2-Housekeeping Manager (1991-1993)
- Windows on the World Restaurants - Director of Food Production (1989-1991)
- The Hemsley Palace Hotel NY 1- Food & Beverage Mgr. 2-Housekeeping Mgr. (1987-1989)
- The Sheraton Boston Hotel & Towers - Finance/Accounting Procurement Mgr. Trainee (1986-1987)
Additional Information
PROFESSIONAL AFFILIATIONS
- NFPA (National Fire Protection Association)
- ISI (Institute for Sustainable Infrastructure)
- IFMA (International Facility Management Association)
- NY Food & Beverage Association
- AH&LA (American Hotel Association)
- NRA (National Restaurants Association)
- IEHA (International Executive Housekeeping Association)
- AHA (American Hospital Association)
LANGUAGES
- 1-English 2- Spanish
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
City-Wide Director Facilities Maint/Custodial
(NYPD) New York City Police Department
07.2024 - Current
EVS Supv. (housekeeping, Transport, Waste Mgmt.)
New York Presbyterian Hospital
01.2018 - 01.2024
Officer Supervisor -Facilities Mgmt. Campus Custodial & Buildings Operations
Columbia University of New York
01.2018 - Current
Director of Housekeeping
The Bristal White Plains Assisted Living Care
06.2016 - 02.2017
Guest Services Overnight Operations Manager
The Carlyle Hotel New York
07.2015 - 09.2015
Hotel Operations Mgr. Overnight
New York Palace Hotel
04.2013 - 07.2013
Director of Housekeeping & Linen Services
Hotel Edison New York
01.2011 - 01.2014
1- Food Production Manager 2- Director Of Laundry
Sheraton NY Hotel & Towers
01.1999 - 01.2009
Bachelor's Degree - Organizational Leadership
Manhattan College
Executive MBA -
Columbia University of New York
Technical Diploma - Hotel & Restaurant Management
New York Hotel & Restaurant Management School
CPM (Construction Project Management) - Executive Project Management
Columbia University of New York
Professional Certification - (CPM) Certified Project Management
Google Professional School
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