Victor Barcenas
Dallas,TX
Summary
Experienced underwriting service assistant seeking an opportunity to advance in the underwriting department where I can grow, utilize my skills and experience to contribute further to State Farm's Growth
Overview
9
9
years of professional experience
Work History
BUSINESS LINES UNDERWRITING SERVICE ASSISTANT
STATE FARM
01.2020 - Current
- Respond to customer requests via telephone and email and effectively answered questions and inquiries.
- Organize workload efficiently using time management skills to meet or exceed productivity targets consistently.
- Provide timely responses to inquiries from agents, fostering positive working relationships that contributed to business growth opportunities.
OFFICE ASSISTANT
HOME CARE PROVIDERS OF TEXAS
09.2019 - 03.2020
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained medical supplies and inventory room
- Provided tech support by setting up iPhones and iPads that nurses would use in the field.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
BILINGUAL AUTO EXPRESS CLAIMS
STATE FARM
01.2019 - 09.2019
- Managed a high volume of daily claims while maintaining accuracy and organization, leading to increased productivity levels.
- Conducted thorough investigations of auto accidents to determine liability accurately and expedite claim resolution.
- Streamlined the claims process for increased efficiency by implementing organizational skills and attention to detail.
- Enhanced customer satisfaction by efficiently managing and resolving auto claims in a timely manner.
SURGICAL SUPPLIES TECH
UT SOUTHWESTERN
01.2016 - 01.2019
- Maintained our medical supplies by receiving and stocking items daily
- Preparing on average 30 surgery cases with the medical items that would be needed for surgeries throughout the day and following days
- Being on call for nurses that would need supplies to br brought to them during surgeries
- Completed special projects assigned by our inventory coordinator.
Education
High School Diploma -
Moises E Molina High School
Dallas, TX06.2012
Skills
- Customer service
- Reliability
- Adaptability and Flexibility
- Resourcefulness
- Critical thinking
- Problem-Solving
- Attention to Detail
Timeline
BUSINESS LINES UNDERWRITING SERVICE ASSISTANT
STATE FARM
01.2020 - Current
OFFICE ASSISTANT
HOME CARE PROVIDERS OF TEXAS
09.2019 - 03.2020
BILINGUAL AUTO EXPRESS CLAIMS
STATE FARM
01.2019 - 09.2019
SURGICAL SUPPLIES TECH
UT SOUTHWESTERN
01.2016 - 01.2019
High School Diploma -
Moises E Molina High School
Similar Profiles
ALBERTO ESCOBAR RUIZALBERTO ESCOBAR RUIZ
Claim Specialist; and Producer at State Farm Corporate & State Farm AgencyClaim Specialist; and Producer at State Farm Corporate & State Farm Agency
Bethany GandyBethany Gandy
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm
Yubia BurrolaYubia Burrola
Bodily Injury Claims Specialist at State FarmBodily Injury Claims Specialist at State Farm
Celine ZhongCeline Zhong
Customer Service Representative at State FarmCustomer Service Representative at State Farm
Aman SharmaAman Sharma
Pharmacy Manager at CVS HealthcarePharmacy Manager at CVS Healthcare