Highly experienced transportation specialist with 19 years of experience in fleet management, safety supervision, dispatching, warehouse distribution, CDL Class A qualification, CDL examination, training management, unit deployment management, scheduling, and personnel management. Possesses a strong understanding of transportation guidelines and regulations and a proven track record of developing and implementing effective fleet management strategies. Seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Training Validation and Operations, Examiner
United States Air Force
Travis AFB, CA
03.2021 - Current
Performed data entry and other administrative tasks to keep records and files organized and accurate for 30 personnel.
Managed 30 drivers and 130 vehicle fleet, promoting safe driving and working safe initiative.
Tracked over 300 daily shipments from dispatch through delivery to verify timely arrival.
Maintained compliance with DOT regulations and accurately documented driver qualifications, compliance and equipment information.
Managed routing, driver supervision and DOT compliance.
Performed data entry and other administrative tasks to keep records and files organized and accurate
Collected and graded examinations
Explained test processes to students
Ground Transportation Supervisor
United States Air Force
Travis AFB, CA
03.2021 - Current
Managed driver safety awards program, promoting safe driving and working safe initiative.
Tracked shipments from dispatch through delivery to verify timely arrival.
Maintained compliance with DOT regulations and accurately documented driver qualifications, compliance and equipment information.
Managed routing, driver supervision and DOT compliance.
Coordinated driver dispatch to accomplish daily delivery requirements.
Determined most effective mode and routing of materials to customer locations and company facilities.
Verified that drivers completed required safety training and attended quarterly driver safety meetings.
Maintained and verified time, transportation, financial, inventory and personnel records.
Demonstrated tasks to new hires and assigned to experienced workers for further training.
Coordinated dispatching of 27 drivers to accomplish daily delivery requirements.
Managed and updated database detailing important information such as training and qualification using excel.
Applied interpersonal and customer service skills in serving as point of contact for customers and staff on subjects such as vehicle licensing , Training and passenger and cargo transport.
Training, Validation and Operation, NCOIC
United States Air Force
Travis AFB, CA
03.2021 - 04.2022
Mentored new hires, resulting in stronger staff development and increased productivity.
Tracked training and evaluated progress for 120 assigned personnel.
Performed continuous evaluations of content and plans to enhance delivery and improve Work-center effectiveness.
Documented and reviewed entire validation process, noting changes or alterations completed.
Developed individualized training plans to achieve staff readiness.
Trained and assisted staff in validation techniques, methods and testing processes.
Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Introduced standardized training for cohesive learning environments.
Developed and executed strategies to improve training program performance.
Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
Created and maintained detailed training records and reports for management review.
Scheduled and coordinated training sessions, including booking facilities and arranging catering.
Ground Transportation, NCOIC
United States Air Force
Kadena AB, Okinawa, Japan
09.2020 - 03.2021
Developed and implemented plans to reduce risk to personnel and equipment during tactical operations.
Trained and mentored personnel in combat operations and tactics.
Scheduled shifts and shift changes to accommodate workload and customer needs.
Tracked shipments from dispatch through delivery to verify timely arrival.
Coordinated driver dispatch to accomplish daily delivery requirements.
Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
Prepared and delivered investigative reports and briefings.
Handled administrative requirements, maintained records and submitted operational reports.
Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Planned and coordinated tactical movements of personnel and equipment.
Determined staffing needs, developing schedules to staff all shifts.
Resolved conflicts between team members and addressed complaints or grievances.
Maintained accurate records of team attendance and documented disciplinary actions.
Directed tactical operations in complex and challenging environments.
Assigned tasks to team members to complete within designated time frames.
Created contingency plans to address unexpected tactical scenarios.
Led team in developing strategic plans to meet operational objectives.
Coordinated dispatching of 60 drivers to accomplish daily delivery requirements.
Documented Cargo, NCOIC
United States Air Force
Kadena AB, Okinawa, Japan
02.2020 - 09.2020
Registered vendors and customers on database to maintain updated roster of 406 accounts.
Observed and tracked consignments to verify timely deliveries and accurate invoicing of $16M of annual cargo deliveries.
Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
Monitored inbound and outbound freight operations to establish timely delivery of packages.
Coordinated activities of subordinate personnel to support mission success.
Loaded shipping information into computer system, estimated freight, cargo data and cost.
Examined cargo and freight shipments to check goods' condition.
Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
Built working relationships with over 300 clients to foster loyalty and encourage repeat business.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Supervised warehouse operations by managing 15 employees and four delivery routes.
Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules zero cargo delays.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Monitored adherence to safety protocols and company policies by staying attentive to details.
Evaluated incoming shipments for quality issues and processed unacceptable materials for return maintaining 100% quality compliance.
Coordinated with over 100 vendors to verify timely delivery of materials and supplies, avoiding delays.
Supervised shipping and receiving, distribution and workplace safety.
Equipment Support Manager
United States Air Force
Kadena AB, Okinawa, Japan
12.2015 - 11.2016
Reduced expenditures by overseeing equipment acquisition to attain best value and price negotiation.
Increased regulatory compliance by monitoring 180 vehicle Fleet to verify adherence to operational, state and federal requirements.
Provided all drivers with pertinent safety materials regarding Safety rules and regulations.
Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
Managed use of equipment and materials to save money and comply with safety protocols.
Executed on-time, under-budget project management on complex issues for senior leadership.
Generated reports detailing suggested process improvement initiatives to inform management.
Documented equipment transfers and sales details for accurate record keeping.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Secured vehicle to tow truck and checked all attachments for safe operation.
Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Completed preventive maintenance checks and basic repairs for 180 vehicles valued at $9.8M .
Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Maintained telephone and radio contact with supervisor to receive delivery instructions.
Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
Trained company employees in safety procedures and provided in-depth documentation for review.
Instructed employees on OSHA standards.
Inspected facilities for adherence to fire, hazard, and safety guidelines.
Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
Participated in safety meetings by answering questions from staff members.
Liaised with management and employees enable smooth communication regarding safety procedures.
Analyzed onsite incidents and instituted precautionary measures to reduce risk and severity of workplace injuries.
Inspected worksites, practices, and gear for compliance with established safety standards.
Collaborated with other departments to integrate safety in all aspects of organization.
Assessed value of safety programs to apply modifications and improvements and achieve targeted goals.
Provided guidance and resources to employees to maintain safety procedures and enhance protection.
Coordinated emergency response plans and drills to increase preparedness and address issues promptly.
Kept main work areas free of debris and obstacles that could cause falls and mishaps.
Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
Coordinated with suppliers to guarantee timely delivery of inventory and materials.
Collaborated with manufacturing and supply chain management.
Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
Maintained sufficient inventory levels to meet customer demands at all times.
Analyzed inventory data to identify and address stock discrepancies.
Unit Deployment Manager
United States Air Force
Kadena AB, Okinawa, Japan
12.2014 - 11.2015
Liaised and Communicated with command centers to develop and execute tactical plans for leader team.
Followed contingency plans to address unexpected tactical scenarios.
Monitored and assessed mission progress and provided updates to command team.
Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
Handled administrative requirements, maintained over 400 personnel records and submitted operational reports.
Developed and implemented plans to reduce risk to personnel and equipment during tactical operations.
Devised and implemented battle plans to achieve tactical objectives during contingency exercises.
Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
Coordinated activities of subordinate personnel to support mission success.
Executed tactical operations with accuracy and control.
Scheduled Training and mentored personnel in combat operations and tactics and mission expectations.
Integrated intelligence activities into other military operations, plans and programs.
Validated and scrutinized key data for command team, provided feed back on critical deployment items
Prepared and delivered monthly command reports and briefings for leadership team.
Ground Transportation Support, NCOIC
United States Air Force
Kadena AB, Okinawa, Japan
02.2014 - 11.2014
Trained and mentored personnel in combat operations and tactics.
Coordinated technical training and personal development classes for 120 military and civilian team members.
Reduced process gaps while supervising employees to achieve optimal productivity.
Fostered positive work environment through comprehensive employee recognition program.
Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Instructed senior leaders on appropriate employee corrective steps.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Interceded between employees during arguments and diffused tense situations.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Implemented project management techniques to overcome obstacles and increase team productivity.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Worked with shift manager and supervisors to plan and coordinate operational schedules.
Generated reports and tracked data to monitor operational priorities and scheduling.
Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Dispatch Supervisor
United States Air Force
Elmendorf AFB, AK
03.2009 - 03.2013
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Analyzed project and vendor data and compiled information into presentations for internal purposes.
Determined number of man hours required to complete assignments after reviewing scope of each project.
Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Modernized communications systems to improve productivity, reliability and efficiency.
Sent out drivers to assist 40 hourly callers based on locations, needs and worker availability.
Supervised team of 20 employees and provided training focused on maximizing overall performance.
Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
Analyzed customer feedback and provided solutions to improve customer service.
Managed 3 dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.
Tracked delivery progress to identify possible delays and provide real-time updates to customers.
Maintained updated and detailed records of calls in physical and electronic database.
Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Evaluated and adjusted routes based on daily needs, available workers, traffic hazards, and weather conditions
Education
United States Air Force
High School Diploma -
Mojave Continuation Hight School
Hesperia, CA
09.1996
Skills
Personnel Records
Customer Experience
Driver Safety Programs
Transportation Management
Safety Compliance
Fleet Dispatching
Incident Reports
Vehicle Inspection
Driver Tracking
Driver Incident Support
Heavy Vehicle Qualified
Microsoft Program qualified including (Excel, Power Point, Word, Access)
Fleet Preventive Maintenance
Material Handling Equipment Qualified
Shipping and Receiving Understanding
Languages
Spanish
Native or Bilingual
Awards
Meritorious Service Medal
Air and Space Commendation Medal
Army Commendation Medal
Air and Space Achievement Medal
Meritorious Unit Award
Air and Space Outstanding Unit Award
AF Good Conduct Medal
National Defense Service Medal
Afghanistan Campaign Medal
Iraq Campaign Medal
Global War On Terrorism Expeditionary Medal
Global War on Terrorism Service Medal
Air and Space Overseas Service Ribbon Short
Air and Space Overseas Service Ribbon Long
Air and Space Expeditionary Service Ribbon with Gold Border
Recruiting and Retention /Training Manager at South Carolina Army National GuardRecruiting and Retention /Training Manager at South Carolina Army National Guard
<ul><li>Production Block Incharge Job Role: Operations, Control and Monitoring</li><li>1. All activities related to production and monitoring the process as per SOPs.</li><li>2. Communicate day to day process deviations and breakdowns of the equipment to concerned persons.</li><li>3. Check and implement the process for cleaning of equipment as per the schedules.</li><li>4. Responsible for housekeeping and implementation of day to day cleaning of process area & clean room.</li><li>5. Preparation, review and approval of monthly Reports and BPRs BCRs, OOS, Deviation, investigations reports, validation protocols reports, validation reports.</li><li>6. Responsible for preparation of daily production planning and ensuring the same.</li><li>7. Production planning, ensuring that the batches are produced as per planning and meeting the dispatch targets.</li><li>8. Ensure proper utilization of equipment and manpower as and when required.</li><li>9. Planning and monitoring during execution of the process validation.</li><li>10. Manpower planning. Monitor the project modification activities.</li><li>11. Responsible to handle production processes.</li><li>12. Implementation of new technology w.r.t. process equipments or facility.</li><li>13. Supporting quality assurance team for DMF submission.</li><li>14. Executing and supervising training, validation, qualification and calibrations protocols.</li><li>15. To perform visual inspection and certification of cleaned equipment after product change over cleaning as per standard operating procedure.</li><li>CGMP:</li><li>1. Following departmental standard operating procedures (SOP) and providing suggestions for SOP simplification and any other improvements.</li><li>2. Making sure all the documents and checklist are verified before and after manufacturing.</li><li>3. Ensuring retention and destruction of records are maintained in a department.</li><li>4. Verifying status labeling of accessories, in-process instruments, containers, area & equipment.</li><li>5. Performing contemporaneous (on time) document entries.</li><li>EHS:</li><li>1. Following Environment, Health and Safety policies and practices.</li><li>2. Making sure personnel health, hygiene and organization practices are followed.</li><li>3. To conduct risk analysis of product, system, equipment, process as per standard procedure.</li><li>Training</li><li>1. Attaining training as per training need and providing training to sub-ordinates through available software of Learning Management System (LMS).</li></ul> at MSN Group<ul><li>Production Block Incharge Job Role: Operations, Control and Monitoring</li><li>1. All activities related to production and monitoring the process as per SOPs.</li><li>2. Communicate day to day process deviations and breakdowns of the equipment to concerned persons.</li><li>3. Check and implement the process for cleaning of equipment as per the schedules.</li><li>4. Responsible for housekeeping and implementation of day to day cleaning of process area & clean room.</li><li>5. Preparation, review and approval of monthly Reports and BPRs BCRs, OOS, Deviation, investigations reports, validation protocols reports, validation reports.</li><li>6. Responsible for preparation of daily production planning and ensuring the same.</li><li>7. Production planning, ensuring that the batches are produced as per planning and meeting the dispatch targets.</li><li>8. Ensure proper utilization of equipment and manpower as and when required.</li><li>9. Planning and monitoring during execution of the process validation.</li><li>10. Manpower planning. Monitor the project modification activities.</li><li>11. Responsible to handle production processes.</li><li>12. Implementation of new technology w.r.t. process equipments or facility.</li><li>13. Supporting quality assurance team for DMF submission.</li><li>14. Executing and supervising training, validation, qualification and calibrations protocols.</li><li>15. To perform visual inspection and certification of cleaned equipment after product change over cleaning as per standard operating procedure.</li><li>CGMP:</li><li>1. Following departmental standard operating procedures (SOP) and providing suggestions for SOP simplification and any other improvements.</li><li>2. Making sure all the documents and checklist are verified before and after manufacturing.</li><li>3. Ensuring retention and destruction of records are maintained in a department.</li><li>4. Verifying status labeling of accessories, in-process instruments, containers, area & equipment.</li><li>5. Performing contemporaneous (on time) document entries.</li><li>EHS:</li><li>1. Following Environment, Health and Safety policies and practices.</li><li>2. Making sure personnel health, hygiene and organization practices are followed.</li><li>3. To conduct risk analysis of product, system, equipment, process as per standard procedure.</li><li>Training</li><li>1. Attaining training as per training need and providing training to sub-ordinates through available software of Learning Management System (LMS).</li></ul> at MSN Group