Victor Batista
Imperial Beach,CA
Summary
Detailed oriented professional with over 10 years of experience in the customer service and sales industry. Self-Driven with a passion for challenges expanding knowledge and skills as much as possible. Problem solver and Team Player. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions..
Overview
8
8
years of professional experience
1
1
Certification
Work History
Event & Concession's Manager
Behind The Scenes Catering
02.2022 - Current
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Utilized job-related software to create standard guidelines, calendars and budgets for each event.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Liaised with clients to determine exact event requirements.
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Coordinated florists, photographers, and musicians for events.
- Produced detailed proposals for events to document timelines, suppliers and budgets.
Professional Photographer
Victor Batista LLC
07.2015 - Current
- Provided excellent customer service and account regulation, strengthening client relations and boosting revenue.
- Digitally edited photos to enhance appearance.
- Photographed high-quality images for various print and digital projects.
- Displayed portfolio to show off best work to potential clients and promote skills and value.
- Managed correspondence with clients, documented interactions and tracked data transfers with manual and automated strategies.
- Scheduled studio appointments to shoot wide variety of subjects.
Banquet Bartender/Server
NY Crew
07.2020 - 09.2021
- Knowledge of Beers & Spirits as well as food menu for specific event based on clients tastes and likes
- Create upscale drinks & provide guidance to hosts and guests in a fast paste environment
- Sanitize stations and provide help and assistance with inventory and kitchen staff.
Customer Service Specialist/Sales Associate
R. Gems Inc
07.2015 - 11.2019
- Improved the facility's sales by 80% in less than one year
- Introduced new buying customers
- Grew business online experience
- Designed one of a kind pieces with clients
Bartender/Server
OTG, Newark International Airport
03.2018 - 07.2018
- Knowledge of Beers & Spirits as well as food menu
- Create upscale drinks & provide guidance through digital menu to passengers waiting for the flight
- Sanitize stations and provide help and assistance with inventory and kitchen staff.
Head Server/Bartender
Zeugma Grill
05.2017 - 01.2018
- Trained new staff on restaurant operations and policies to strengthen performance.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
Beauty Advisor/Sales Associate
Macy's
06.2015 - 09.2015
- Advise clients on what is the best product for them
- Commission Sales General beauty sales
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
High School Diploma -
East Side High School
Newark, NJ06.2013
Skills
- Customer service Excel
- Data Entry
- Customer care Scheduling
- Management Organizational skills
- Business intelligence Databases
- Production Management Client Relations
- Business Development Web Services
- Website Maintenance Sales Management
- Professional Photography
- Professional Videography
- Photo Retouch
- Staffing Coordination
- Vendor Negotiations
Certification
- Alcohol Serving Certification, 360 Training - 2022
- Food Handler Certification, eFoodHandlers - 2022
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Event & Concession's Manager
Behind The Scenes Catering
02.2022 - Current
Banquet Bartender/Server
NY Crew
07.2020 - 09.2021
Bartender/Server
OTG, Newark International Airport
03.2018 - 07.2018
Head Server/Bartender
Zeugma Grill
05.2017 - 01.2018
Professional Photographer
Victor Batista LLC
07.2015 - Current
Customer Service Specialist/Sales Associate
R. Gems Inc
07.2015 - 11.2019
Beauty Advisor/Sales Associate
Macy's
06.2015 - 09.2015
High School Diploma -
East Side High School
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