VICTOR BERGERON
Chippewa Falls,WI
Summary
Growth-focused sales professional committed to self-evaluation and continuous improvement. Proven ability to lead teams in pushing boundaries and achieving record-breaking sales metrics. Expertise in developing innovative strategies that drive revenue and enhance customer satisfaction. Dedicated to fostering a results-oriented environment that inspires collaboration and excellence.
Overview
10
10
years of professional experience
Work History
Retail Store Manager
Bargain City Superstore
Rice Lake, WI
10.2023 - Current
- Assisted with store opening by supporting product placement and sales training. Helped coordinate hiring schedules and develop floor plans. Aided in managing inventory and maintaining profit margins. Supported product deliveries and contributed to marketing efforts.
Business Development Manager
Camping World
Eau Claire, WI
09.2022 - 09.2023
- Achieved top in-store sales performance for three consecutive months.
- Developed and executed customer retention strategies based on leading text opt-in data and survey feedback.
- Transformed potential e-leads into purchasers through strategic engagement.
Retail Store Manager
Ashley HomeStore
Eau Claire, WI
12.2020 - 08.2022
- Implemented coaching strategies for sales associates to secure down payments, effectively reducing customer cancellations.
- Analyzed market trends and executed initiatives leading to a 24.1% rise in sales for the initial month.
- Achieved high team morale and performance through impactful leadership and motivation strategies. Resolved escalations effectively, leading to improved customer satisfaction and team cohesion. Promoted a positive work atmosphere that encouraged collaboration and innovation.
Retail Sales Manager
Ashley HomeStore
Eau Claire, WI
07.2017 - 12.2020
- Lead the store's efforts to overcome the 2020 inventory issues to ensure customers orders were reviewed daily and scheduled appropriately
- Trained and developed 6 new sales team members to achieve $4.6M of sales in 2019
- Developed and implemented training techniques for sales associate, resulting in a store record of 1.25 million in annual sales.
Retail Sales Associate
Ashley HomeStore
Eau Claire, WI
11.2015 - 07.2017
- Achieved recognition as top sales associate for 2016 and 2017 by overseeing management of 50+ open orders weekly.
- Lead the store with a 30% BOS of its most profitable product, bedding
Education
Associate Degree - Business Management Accounting I, II and III
Chippewa Valley Technical College
Chippewa Falls, WI09-2012
Skills
- Transforming opposition into opportunity in an exclusively customer-facing role
- Seeing customer transactions through to completion to create loyal customers
- Inspiring a team spirit of friendly competition boosting staff morale and store results
- Optimized sales floor layout and visual merchandising to increase customer engagement and drove higher conversion rates
Timeline
Retail Store Manager
Bargain City Superstore
10.2023 - Current
Business Development Manager
Camping World
09.2022 - 09.2023
Retail Store Manager
Ashley HomeStore
12.2020 - 08.2022
Retail Sales Manager
Ashley HomeStore
07.2017 - 12.2020
Retail Sales Associate
Ashley HomeStore
11.2015 - 07.2017
Associate Degree - Business Management Accounting I, II and III
Chippewa Valley Technical College