Victor Berisha
SW Management
New York,NY
28
years of professional experience
Results-driven Building Superintendent with expertise in property maintenance and tenant relations. Increased lease renewals through effective relationship-building and proactive maintenance strategies while enhancing tenant satisfaction. Demonstrated commitment to sustainability through energy-efficient upgrades and ensured reliable operations and safety with strong knowledge of HVAC systems and emergency response.
Work History
Building Superintendent
21 Years 4 Months- Responded to tenant service requests, resolving urgent issues quickly and professionally.
- Coordinated repairs with vendors, contractors, and management to maintain property standards.
- Inspected building systems, identifying maintenance issues before they escalated.
- Maintained boilers, HVAC, plumbing, and electrical systems for reliable daily operations.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Inspected grounds, equipment, and overall building to uphold safe and aesthetically pleasing standard.
- Trained support staff on maintenance procedures, work quality, and resident service expectations.
- Developed strong relationships with tenants, resulting in increased lease renewals and satisfaction rates.
- Reduced energy consumption through the implementation of energy-efficient lighting systems and HVAC upgrades.
Building Manager
6 Years 3 Months- Directed daily building operations, coordinating maintenance, security, and tenant service requests.
- Supervised vendors and contractors, ensuring timely completion of repairs and capital projects.
- Monitored preventive maintenance schedules, supporting reliable building systems and equipment performance.
- Managed tenant communications, resolving service issues and maintaining positive occupancy experience.
- Conducted regular property inspections to identify potential issues and address them proactively.
- Inspected grounds and facilities to identify necessary repairs.
- Directed removal of snow and ice from common outdoor areas, parking lots and entrances.
- Increased occupancy rates by marketing available units effectively in various channels such as online listings, print ads, and community events.
Education
Building Management
Skills
Repair coordination
Building maintenance
Facilities maintenance
Maintenance scheduling
Coordinating repairs
Emergency response
Safety management
Inspection reporting
Property inspections
Electrical systems
HVAC systems
Plumbing systems
Work order management
HVAC maintenance
Plumbing maintenance
Construction
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved BMS by completing great accuracy and efficiency.
Timeline
Building Superintendent
SW Management
06.2005 - CurrentRead More
Building Manager
Pan Am Equities
03.1999 - 06.2005Read More
New York University
Building Management
Read More