Victor Braverman
East Norriton,PA
Summary
Service-oriented driver with Number years of experience delivering Product or Service to customers. Intelligent, fast learner quickly memorizes delivery areas, finds destinations and explains latest product information. Excellent time management skills to deliver Product or Service on time. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns.
Overview
40
40
years of professional experience
Work History
Food Delivery Driver
GrubHub
04.2022 - Current
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
Front Counter Cashier
Chick-fil-A
02.2022 - Current
- Greeted customers and responded to requests for
- Greeted customers and responded to requests for information.
- Helped customers complete purchases, locate items, and join reward programs.
- Approached every question or concern with calm and level-headed approach.
- Operated cash register to record transactions accurately and efficiently.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
Food Delivery Driver
Uber Eats
06.2017 - Current
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Delivered orders to customers to drive full satisfaction.
Assistant Store Manager
Sunoco Gas Station
02.2016 - 09.2016
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Store Manager
Spirit Halloween Super Stor/ Toyzam Toys
06.2014 - 01.2015
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Supervised guests at front counter, answering questions regarding products.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Assistant Store Manager
Wendys International
04.2010 - 08.2013
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Analyzed customer feedback and implemented strategies to improve customer experience.
Owner/Operator
Braerman’s Bakery
07.1983 - 03.2010
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Prepared bank deposits and handled business sales, returns and transaction reports.
Education
High School Diploma -
Friends Select
Philadelphia, PA06.1983
Skills
- Delivering Food
- Business Transactions
- Promote Products
- Time Management
- Guest Satisfaction
- Customer Needs Assessments
- Customer Service
- Cash Register Operations
- Dedicated Team Player
- Customer Experience
Timeline
Food Delivery Driver
GrubHub
04.2022 - Current
Front Counter Cashier
Chick-fil-A
02.2022 - Current
Food Delivery Driver
Uber Eats
06.2017 - Current
Assistant Store Manager
Sunoco Gas Station
02.2016 - 09.2016
Store Manager
Spirit Halloween Super Stor/ Toyzam Toys
06.2014 - 01.2015
Assistant Store Manager
Wendys International
04.2010 - 08.2013
Owner/Operator
Braerman’s Bakery
07.1983 - 03.2010
High School Diploma -
Friends Select
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