Victor Caballero
Hobbs,NM
Summary
Hardworking individual who offers strong knowledge in troubleshooting piping systems and diagnosing issues. Well-versed in latest building codes with background in successfully completing residential and commercial projects. Reliable individual with 5 years of experience being a New Mexico State licensed Plumber in plumbing system installation and maintenance. Consistently exceeds expectations for customer satisfaction and responds quickly to emergency situations. Enjoys and excels at mentoring apprentice plumbers. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Adaptable Dispatch Supervisor with a career spent overseeing workforce requirements and making adjustments based on customer needs. Bilingual offering expertise in fleet transportation environments. Ready to tackle new challenges in an field-based setting.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Journeyman Plumber
Zia Plumbing LLC
Hobbs, NM
03.2023 - Current
- Installed and maintained plumbing systems to meet customer requirements.
- Repaired, replaced, and installed pipes, fixtures, and valves in residential and commercial buildings.
- Performed maintenance on water heaters and other equipment such as toilets, sinks, showers, garbage disposals, sump pumps, and septic tanks.
- Troubleshooted plumbing issues using specialized tools including pipe wrenches, saws, drills, test gauges.
- Inspected drainage systems for clogs or leaks.
- Cut openings in walls to access existing plumbing lines for repair or replacement.
- Installed gas piping systems according to local codes.
- Replaced worn or broken fixtures with new ones.
- Ensured compliance with all applicable laws and regulations related to plumbing work.
- Created estimates of time and materials needed for projects.
- Documented progress of jobs throughout the day by completing daily timesheets.
- Adhered to safety protocols when handling hazardous materials such as lead or asbestos.
- Provided customers with advice about proper care of their plumbing system.
- Assembled complex components that require soldering techniques or threading pipes together using special tools.
- Conducted routine inspections of newly installed piping systems for potential problems before finalizing the job.
- Assisted in training apprentices in proper installation methods and safety procedures.
- Installed valves, hangars, supports and flanges inside piping systems.
- Organized jobs from start to finish by delegating daily job duties and assessing completed tasks.
- Tested plumbing systems to locate leaks, malfunctions and repair needs.
- Installed automated controls to regulate pressure and volume in pipe systems.
- Inspected worksites to determine presence of obstructions, unsafe conditions and crew errors.
- Tested piping systems with water and air pressure to maintain balance and accuracy.
- Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence and installation around possible obstructions.
Journeyman Plumber
Master Plumbers
Hobbs, NM
01.2020 - 03.2023
- Installed and maintained plumbing systems to meet customer requirements.
- Repaired, replaced, and installed pipes, fixtures, and valves in residential and commercial buildings.
- Performed maintenance on water heaters and other equipment such as toilets, sinks, showers, garbage disposals, sump pumps, and septic tanks.
- Troubleshooted plumbing issues using specialized tools including pipe wrenches, saws, drills, test gauges.
- Inspected drainage systems for clogs or leaks.
- Cut openings in walls to access existing plumbing lines for repair or replacement.
- Installed gas piping systems according to local codes.
- Replaced worn or broken fixtures with new ones.
- Ensured compliance with all applicable laws and regulations related to plumbing work.
- Created estimates of time and materials needed for projects.
- Documented progress of jobs throughout the day by completing daily timesheets.
- Adhered to safety protocols when handling hazardous materials such as lead or asbestos.
- Provided customers with advice about proper care of their plumbing system.
- Assembled complex components that require soldering techniques or threading pipes together using special tools.
- Conducted routine inspections of newly installed piping systems for potential problems before finalizing the job.
- Assisted in training apprentices in proper installation methods and safety procedures.
- Installed valves, hangars, supports and flanges inside piping systems.
- Organized jobs from start to finish by delegating daily job duties and assessing completed tasks.
- Tested plumbing systems to locate leaks, malfunctions and repair needs.
- Installed automated controls to regulate pressure and volume in pipe systems.
- Inspected worksites to determine presence of obstructions, unsafe conditions and crew errors.
- Tested piping systems with water and air pressure to maintain balance and accuracy.
- Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence and installation around possible obstructions.
Dispatch Supervisor
Superior Hydrovac Solutions
Hobbs, NM
05.2014 - 01.2020
- Scheduled, assigned, and monitored the work of dispatchers.
- Ensured that daily dispatch operations ran smoothly and efficiently.
- Developed and implemented policies and procedures to improve operational efficiency.
- Tracked and reported on dispatcher performance metrics.
- Supervised the training of new hires in dispatching protocols and processes.
- Maintained accurate records of dispatched vehicles, drivers, routes.
- Coordinated with other departments to ensure smooth inter-departmental communication.
- Collaborated with management to determine staffing needs for optimal coverage levels.
- Resolved customer complaints in a timely and professional manner.
- Responded quickly to emergency situations involving dispatched vehicles or personnel.
- Participated in regular meetings with other supervisors or managers to discuss current challenges or opportunities within the department .
- Reviewed scope of each project to estimate number of man-hours required.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
- Kept detailed and updated records of calls in physical and electronic databases.
- Oversaw communications within assigned territories.
- Mentored junior team members and managed employee relationships.
- Maintained current knowledge of personnel in field and completed deliveries or delays.
- Received or prepared work orders.
- Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
Skills
- Pipefitting processes
- Air and water piping
- Drainage Repair
- Blueprint Reading
- Leak detection
- Plumbing Repairs
- Septic System Installation
- HVAC knowledge
- Hand and power tools
- Fixture Installation
- Plumbing code knowledge
- System Troubleshooting
- Equipment monitoring
- Pressure testing
- Quality Assurance
- Commercial construction experience
- Route Planning
- Scheduling expertise
- Logistics activities and coordination
- Records Maintenance
- Positive communication skills
- Incident Reporting
- Database Management
- Route Navigation
- Updating logs
- Dispatching procedures
- Geographical knowledge
- Improving operations
- Stress Tolerance
- Critical thinker
- Monitoring field personnel
- Adjusting routes
- Mentoring and training
Languages
Spanish
Native/ Bilingual
Certification
- Journeyman Plumbing License
Timeline
Journeyman Plumber
Zia Plumbing LLC
03.2023 - Current
Journeyman Plumber
Master Plumbers
01.2020 - 03.2023
Dispatch Supervisor
Superior Hydrovac Solutions
05.2014 - 01.2020
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