Victor Calderon
Beloit,WI
Summary
Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Soccer Ambassador
Dicks Sporing Goods
10.2022 - 11.2025
- Engaged diverse audiences to promote brand awareness and foster customer loyalty.
- Built and maintained positive relationships with public by utilizing strategic plans.
- Assisted team with operational policies and procedures to drive services.
- Greeted customers and clients to create welcoming atmosphere.
- Trained new team members on company values, product knowledge, and event execution techniques.
- Assisted in gathering feedback from customers to inform product development and marketing strategies.
Front Desk
Elgin Community College
02.2020 - 05.2020
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Assisted in maintaining office supplies inventory, enabling uninterrupted daily operations.
- Trained new staff on reception protocols, fostering a collaborative and knowledgeable team environment.
- Monitored phone lines and directed calls efficiently to appropriate departments or personnel.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Receiving
Burlington
07.2019 - 11.2019
- Streamlined receiving procedures for efficient unloading and proper handling of perishable items upon delivery.
- Collaborated with team members to unload trucks, expedite the receiving process, and minimize delays.
- Improved store efficiency by receiving, processing, and organizing incoming shipments promptly.
- Performed shipping and receiving functions to properly load products onto correct material movement device.
- Assisted in receiving stock and organizing storeroom, streamlining product accessibility for restocking.
Service Assistant
Dennys
05.2018 - 04.2019
- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Assisted in training new staff members on operational procedures and company standards.
- Maintained cleanliness and organization of dining area to enhance guest satisfaction.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
High School -
South Elgin High School
South Elgin, IL05.2017
Skills
- Team Player
- Communication Skills
- Problem Solving
- Customer engagement
- Product knowledge
- Brand awareness
- Product recommendations
- Multitasking
- Customer service
- Teamwork and collaboration
Languages
English
Spanish
Timeline
Soccer Ambassador
Dicks Sporing Goods
10.2022 - 11.2025
Front Desk
Elgin Community College
02.2020 - 05.2020
Receiving
Burlington
07.2019 - 11.2019
Service Assistant
Dennys
05.2018 - 04.2019
High School -
South Elgin High School