VICTOR CARREON RAMIREZ
San Antonio,TX
Summary
Detail-oriented Individual over seeing teams and clients to fulfill expected goals. Skillfully analyze the market to achieve highest profit margins. Positive and upbeat Manager skilled in relationship management. Connect with customers and clients to increase satisfaction and reduce turnover. Handle business needs and keep properties compliant with a well-organized and proactive approach. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help the team succeed.
Experienced with people relations, office relations, and administration. Utilizes strong organizational skills and attention to detail to manage daily operations efficiently. Track record of effective communication and conflict resolution in high-pressure environments.
Overview
12
12
years of professional experience
Work History
Assistant Property Manager
NFI Apartments (La Paloma)
08.2024 - Current
- Built positive relationships with prospective and current tenants
- Oversaw the timely and successful completion of maintenance requests
- Showed properties to prospective tenants and answering relevant questions
- Prepared and executed detailed and legally compliant lease agreements
- Oversaw all financial procedures including verifying renter income, processing monthly payments and executing default protocols
- Created organizational systems to support accurate record keeping, efficient financial transactions and prompt renter complaint resolution
- Worked with Onesite to facilitate all Tenant's Needs
- Leased out apartment units at La Paloma Apartments and Las Cimas Apartments and helped new tenants with all of their questions
- Provided superb customer service to Managers, Tenants, and Prospects to help them resolve any needs they may have
- Worked with the Maintenance team and contractors to address Residents needs
- Experience in Marketing on Social Media and other platforms such as Craigslist to bring traffic of prospective residents
- Worked with Apartment Locators to meet the needs of prospective residents
Leasing Consultant
Apartment Solutions
08.2024 - 11.2024
- Provided tours of Apartment Units to potential prospects
- Worked with Apartment Locators to get units leased
- Worked with Onesite to facilitate all Tenant's Needs
- Leased a number of properties at las Cimas Apartments and helped new tenants with all of their questions
- Provided superb customer service to Managers, Tenants, and Prospects to help them resolve any needs they may have
Property Manager
Soditty Inc.
06.2019 - 12.2023
- Completed background checks, monitored credit histories and assessed overall rental eligibility to properly process rental applications
- Assisted marketing personnel with property promotion, leveraging social media and housing platforms to highlight available rentals
- Mitigated unit vacancies with proactive lease renewals, frequent rental promotions and tenant rewards programs
- Conducted unit move-out inspections to identify necessary repairs and record damages
- Managed all property records, including tenant files, financial accounts, and maintenance histories
- Communicated with vendors and contractors concerning work scheduling, billings and certificates of insurance
- Addressed tenants needs across assigned properties
- Handled operational oversight for properties, setting budgets and supervising office staff
- Managed and oversaw operations, maintenance and improvement of commercial, industrial and residential properties
- Collected rent, deposits and advance after signing contracts
- Scheduled maintenance and repairs for properties as required
- Satisfied both tenants and owners, effectively managing relationships, and handling routine needs
- Investigated complaints from tenants and resolved issues
Educator
Edgewood ISD
12.2014 - 06.2019
- Used outlines, study sessions and guides to prepare students for examinations
- Drove student engagement with diverse instructional tools and supplemental activities
- Verified student learning with quarterly reviews and assessments
- Delivered presentations for training and educational purposes
- Improved learning outcomes through proactive education on course concepts
- Offered students ample opportunities to observe, question and investigate
- Engaged bored students with hands-on, immersive activities
- Partnered with colleagues to identify and implement strategies to improve student learning outcomes
- Established clear goals, requirements and classroom policies for courses
- Delivered instruction to classes, small groups and individual students
- Reduced behavioral incidents by modeling behaviors and employing positive reinforcement strategies
Cook
Mama Margies
06.2018 - 09.2018
- Promoted team efficiency by using downtime to restock supplies and clean surfaces, equipment, and floors
- Stored food in designated containers, rotated inventory to reduce spoilage, and noted purchasing needs for supervisor review
- Prioritized orders to maintain efficiency and synchronize timely delivery of guest orders
- Delivered prompt service to meet internal targets
- Cleaned and maintained kitchen equipment to comply with sanitation regulations
- Prioritized food orders to synchronize delivery and reduce wait times
Cook
CKE Restaurants
12.2013 - 04.2014
- Maintained and recorded proper food temperatures following established policy
- Cooked meat, seafood and vegetarian meals to offer seasonal menu options
- Collaborated with restaurant staff to meet food service demands during peak periods
Restaurant Waiter
Hilton Hotel
03.2013 - 10.2013
- Cleaned tables, completed closing duties, and re-stocked tableware and supplies
- Minimized complaints by keeping drinks full and delivering correct orders
- Managed customer expectations, communicating realistic food preparation times and opinions on menu items
Education
Bachelors - Biblical Studies
Southwestern Assemblies of God University
Waxahachie, TX06.2028
Associate in Arts (A.A.) - Music
San Antonio College
San Antonio, TX06.2014
Skills
- Management
- Compliance Monitoring
- Maintenance Scheduling
- Client Relations
- Bilingual
- People Person
- Communications
- Interpersonal Relations
- Administrative support
- Strong communication skills
- Telephone and email etiquette
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Property Manager
NFI Apartments (La Paloma)
08.2024 - Current
Leasing Consultant
Apartment Solutions
08.2024 - 11.2024
Property Manager
Soditty Inc.
06.2019 - 12.2023
Cook
Mama Margies
06.2018 - 09.2018
Educator
Edgewood ISD
12.2014 - 06.2019
Cook
CKE Restaurants
12.2013 - 04.2014
Restaurant Waiter
Hilton Hotel
03.2013 - 10.2013
Associate in Arts (A.A.) - Music
San Antonio College
Bachelors - Biblical Studies
Southwestern Assemblies of God University
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