Victor Castro

Client: Department of Justice

AbbTech Professional Services - Dec 2018 / March 2020

SAIC International - March 2020 / Sept 2024

• Planned and developed functional test plans for execution in regression, and system integration environments.
• Created and executed manual test scripts in ClearCase.
• Performed backend data verification through Data Studio using SQL.
• Verified results and produced test summaries and defect reports in IBM ClearQuest.
• Determined test objectives and standards by reviewing customer requirements through analysis sheets and work requests.
• Conducted application testing of web-based systems and captured artifacts during real time streaming/processing.
• Executed User Acceptance Testing (UAT) for software applications to verify functionality meets business requirements.
• Participated in test case reviews, analysis walkthrough, and peer reviews.
• Collaborated with business stakeholders to understand requirements and create UAT test cases to ensure alignment with project goals.
• Resolved testing problems by modifying testing methods and conferring with management to revise test plans.
• Conducted load testing and stress testing through the Consolidated Asset Tracking System large case process.

Client: Century Link

• Spear-headed overall testing strategy, designed test suites and recorded defect encountered.
• Responsible for planning, managing, maintaining, and executing test scripts for complex, multi-tier applications.
• Implemented test plans within current guidelines by analyzing project requirement documents. Reviewed project documentation for all assigned products to ensure compliance.
• Executed manual test scripts within Rally across different test environments based on business requirements.
• Mitigated risks and ensured the successful completion of software projects by establishing, improving and executing software quality measures throughout the software development cycle in an Agile environment.
• Determined and developed the appropriate test strategy and plan for General Service Administration Business Support Systems Verification Plan and reported and tracked progress through the project life cycle.
  Actively involved in producing hands-on test case development, test case execution, review of requirements, and other project artifacts.
  
• Provided business flow verification through ordering, provisioning and billing to GSA clients and reported/escalated blocking issues during scrum meetings to development.

Client: Center for Medicare and Medicaid (CMS)

• Performed Independent Verification and Validation (IV & V) for CMS.
• Applied test methodology as well as business process and application knowledge in the design of tests and testing strategies for the CMS Pre-Submission Validation Application (PSVA) based on business and functional requirements.
• Performed backend testing by writing and executing SQL queries and running PL/SQL scripts.
• Executed manual test scripts in HP ALM and created / logged defects encountered.
• Carried out exploratory testing to ensure the quality of an application, functionality, and performance.
• Estimated efforts for tasks assigned, develop project schedule, assign tasks to testers, and provide daily progress status to test lead or management.
• Coordinated with cross-functional teams, including developers and business analysts to ensure smooth UAT execution.

Client: Bloomberg BNA

• Delivered complete test plans and test results for the feature components (BNA.com, BNA Cart, BNA StoreManager, BNA Invoicing). Created and manipulated QA BNA.com content in Ektron/WorkArea to simulate real user scenarios. Involved with the continual improvement of manual test and automation processes to provide improved quality assurance and reduction in testing cycle time and increase test coverage.
• Analyzed business and/or functional requirement documents for testing purposes.
• Developed individual manual test cases and performed tests for each function for the feature component that effectively exercises the code and surfaces bugs or design issues. Reported failed test cases and created/tracked bug tickets through JIRA and updated Confluence board with design and planning documentation/or notes when needed.
• Verified code fixes in QA and PROD environments and tested across multiple browsers.
• Tracked and maintained code repositories through Azure DevOps and scheduled nightly data migration.

Client: Blue Cross Blue Shield

• Created test data and scenarios for role-based testing along with manual test cases in HP ALM.
• Reviewed and maintained implementation plans, schedules, and project management documentation for Federal Employees Health Benefits (FEHB) Self Plus-One health insurance enrollment.
• Provided guidance and support for the organizational transition to the application environment. Lead resolution of any performance issues concerning the adoption of the application.
• Facilitated coordination with users to identify current operating procedures and to clarify and elaborate business requirements and required technical capabilities. Conducted analysis of business processes and identify opportunities to improve and make more efficient.
• Reviewed software documentation to ensure technical accuracy, compliance or completeness with a focus to mitigate risks.
• Documented software defects in QC/ALM and monitored the progress to ensure a timely resolution often escalate aging and priority defects.

Client: United States Postal Service

• Analyzed business need statements, and technical specification documents to ensure proper testing needs are covered and client expectations met. Tested through Mail.dat data submission process covering the end-to-end business conversation of mailing owners and mailing agents.
• Executed regression tests, and smoke tests on pricing and postage statements using Mail.dat, eVS, Business Customer Gateway and Business Mail Entry Unit.
• Ensured test deliverables are prepared per enterprise guidelines; monitored the completion of tasks within time and cost constraints and ensures that technical and functional objectives are met.
• Prepared detailed UAT test reports, including pass/fail results, and presented findings to stakeholders.
• Tested PostalOne system with Mail.dat file formats to ensure compliance with electronic submission standards for business mailers.
• Created and validated data for various categories, including large pallet shipping and periodicals to support business operations and improve shipping efficiency.
• Collaborated with stakeholders to design and test file formats that streamline the transition from hardcopy to electronic submissions.
• Ensured accuracy and integrity of mailing data by conducting thorough analysis and troubleshooting of Mail.dat files.
• Worked with cross-functional teams to resolve issues and improve data handling processes for large-scale mailing operations.

Client: Science Logic

• Assisted with business and technology partners to establish and maintain a consistent test methodology and to resolve escalated issues during the testing process.
• Utilized advanced knowledge of applications in identifying, evaluating, and resolving complex test problems. Researched new products and industry methodologies and facilitates the development of new concepts, techniques, and standards for testing.
• Prepared test plans and test scripts based on User Stories. Performed manual testing activities based on a Waterfall SDLC environment.
• Performed unit and end to end testing on EM7 workflow and created test cases in TestTrack.
• Contributed to the continuous improvement of UAT processes by suggesting process improvements based on test results.
• Performed independent database verification and validation with SQL.
• Performed real-time monitoring to track application health metrics, latency, and resource usage during testing.

Client: Bloomberg BNA

• Assisted architect in the creation of an architectural solution including processes, tools, training, and implementation for testing BNA enterprise applications. Architectural solution involved 17 resource centers which covered almost 20,000 test case instances consisting of 165,000+ lines of automation code and 300 Reusable BPT automated components.
• Created dashboards to provide dynamic and up-to-date quality metrics on testing status. Assisted Bloomberg BNA staff on the processes, techniques, and tools to improve test coverage to reduce maintenance costs to improve the reliability of the testing process.
• Assisted Architect in the design of an architecture based on stakeholder input to be 100% data-driven, decoupled/modular design, and includes reusable common functionality following standardized processes.
• Implemented 100% data-driven test scenarios within a data driven framework using HP ALM and Business Process Testing to create manual test scenarios which are automated with UFT using VBScript for Smoke Testing.