Victor Chibas
Albuquerque,NM
Summary
SUMMARY OF EXPERIENCE I am a dedicated Property Manager with five years of experience in residential property operations, including the past two years working for a nonprofit organization specializing in low-income, government-subsidized senior housing. I am committed to providing safe, stable, and dignified housing for senior residents while ensuring full compliance with applicable housing regulations and subsidy program requirements. I have hands-on experience with income certifications and recertifications, tenant relations, and coordinating maintenance and vendor services. I am known for my resident-focused approach, clear communication, and ability to balance regulatory responsibilities with compassion, professionalism, and accountability.service.
Overview
23
23
years of professional experience
Work History
Community Manager
Elderly Housing Devlopment & Operations Corp.
Albuquerque, New Mexico
12.2023 - Current
- Successfully maintain 100% occupancy rate through effective marketing, tenant retention strategies, and efficient application processing
- Manage comprehensive community operations for senior housing facility, ensuring full compliance with HUD Section 202/PRAC regulations, federal housing requirements, and organizational policies
- Execute timely annual recertifications for all 40 residents, ensuring accurate income verification, subsidy calculations, and documentation in accordance with federal program deadlines and requirements
- Administer tenant relations and resident services for low-income elderly population, fostering a safe, dignified, and supportive living environment
- Coordinate lease agreements, rent collection, and PRAC subsidy documentation in strict accordance with federal affordable housing program requirements
- Maintain property standards and oversee maintenance operations to ensure quality living conditions that meet or exceed HUD inspection standards
- Process applications and conduct eligibility determinations for prospective residents based on income qualifications, age requirements, and Section 202 program guidelines
Property Manager/Leasing Consultant
Lotus Properties/Amber Sky Apartment
Albuquerque, New Mexico
07.2020 - 11.2023
- I served as the Leasing Agent for Lotus Properties, managing leasing operations for a 75-unit residential portfolio throughout Albuquerque, New Mexico. I actively supported high occupancy rates by marketing available units, screening qualified applicants, and coordinating timely move-ins, while ensuring strict compliance with Fair Housing laws and company policies.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits, and payments.
- Coordinated property maintenance efforts to uphold standards and enhance tenant satisfaction.
- Conducted regular property inspections to ensure compliance with safety regulations and maintenance needs.
- Collaborated with vendors to negotiate contracts and oversee service delivery for maintenance and repairs.
- Implemented marketing strategies to promote available units, resulting in increased tenant inquiries.
- Conducted tenant move-in and move-out inspections to assess property conditions and manage security deposits.
Owner/Operator
Victor's Green Cleaning Services
Albuquerque, NM
12.2004 - 11.2021
- I established and successfully operated a residential and commercial cleaning service, managing all aspects of the business from startup through daily operations. I oversaw the procurement and maintenance of supplies and equipment, developed and maintained strong customer relationships, and managed client records and invoicing using Quicken Home & Business. I implemented effective internal controls, ensured consistent service quality, and operated the business within established budgets.
Southwest Computer Services
Self Employed
Albuq, NM
12.2005 - 06.2018
- Provided technical support for software and hardware issues, troubleshooting problems effectively.
- Established and maintained strong client relationships, resulting in repeat business and referrals.
- Performed system maintenance and upgrades, ensuring optimal performance and security.
- Developed and delivered training programs for clients on software applications and best practices.
- Implemented quality assurance processes to enhance service delivery and customer satisfaction.
- Coordinated with vendors to procure necessary software and hardware solutions for clients.
Customer Service Representative
Golden Flower Chinese Herbs
Albuquerque, NM
12.2002 - 12.2004
- I provided high-quality customer service by building strong rapport with customers through clear, effective, and precise communication. I was accountable for all customer-related activities, including processing phone and fax orders and tracking inquiries related to current and past sales. I supported operational continuity by performing nightly backup routines and basic server maintenance. I consistently applied proven communication and problem-resolution strategies to address customer concerns and successfully resolve complaints, ensuring a positive customer experience.
Education
Advanced - Hardware and Software Management, Hardware and Software Administration
01.2005
01.2002
Fine Art-Photography/Visual Journalism
01.1986
Associate of Arts - Fine Art, Photography
01.1984
Skills
Regulatory & Compliance Expertise
- HUD Section 202/PRAC Compliance & Federal Housing Regulations
- Fair Housing Act & Anti-Discrimination Laws
- TRACS (Tenant Rental Assistance Certification System) Reporting
- Income Verification & Eligibility Determination
- Annual Recertification Processing & Documentation
Financial & Administrative Management
- Budget Development, Monitoring & Financial Reporting
- Lease Administration & Contract Negotiation
- Rent Collection & Accounts Reconciliation
- Subsidy Calculation
Technology & Systems Proficiency
- Property Management Software: OneSite, Buildium
- Microsoft Office Suite: Excel , Word, Outlook
- Database Management & Electronic Records Systems
- Digital Filing Systems & Cloud-Based Documentation
Property Operations & Maintenance
- Maintenance Coordination & Work Order Management
- Vendor Relations, Contract Management & Procurement
- Preventive Maintenance Program Implementation
- Emergency Response Protocols & Crisis Management
Occupancy & Compliance Management
- Occupancy Optimization & Waitlist Management
- HUD/State Inspection Preparation & Coordination
- Safety & Security Protocol Implementation
- Comprehensive Record Keeping & Audit Preparation
Timeline
Community Manager - Elderly Housing Devlopment & Operations Corp.
12.2023 - Current
Property Manager/Leasing Consultant - Lotus Properties/Amber Sky Apartment
07.2020 - 11.2023
Southwest Computer Services - Self Employed
12.2005 - 06.2018
Owner/Operator - Victor's Green Cleaning Services
12.2004 - 11.2021
Customer Service Representative - Golden Flower Chinese Herbs
12.2002 - 12.2004
Central New Mexico Community College - Advanced, Hardware and Software Management, Hardware and Software Administration
Mount Wachusett Community College - ,
Central New Mexico Community College - , Fine Art-Photography/Visual Journalism
New England School of Photography - Associate of Arts, Fine Art, Photography