Victor Ciarrone
Wakeman,OH
Overview
18
18
years of professional experience
Work History
Branch Sales Manger
Northeast Trailer Services Inc
Medina, OH
06.2019 - Current
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Managed operations of inventory, handling all inbound and outbound inspections.
- Coordinated service schedule with in house vendor.
Outside Sales Account Executive
Trailer One Inc
Medina, OH
12.2016 - 06.2019
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Prospected new clientele through networking, cold calling, canvassing and referrals.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Identified customer needs and achieved service levels that met and exceeded expectations.
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
Outside Sales Account Executive
Transport Services Inc
North Royalton, OH
08.2013 - 11.2016
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Built strong client rapport to establish diversified network of connections.
- Identified prospective customers by using business directories and following leads from existing clients.
- Prospected continuously for new potential customers and maintained robust conversion rate.
Sales Representative
Hibu, Inc/ Yellowbook
Middleburg Heights, OH
05.2011 - 08.2016
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Cold-called leads and closed large number of new sales over several months.
Digital Account Executive
WEWS-TV
Cleveland, OH
08.2010 - 05.2011
- Prospected for new business to increase client base.
- Provided creative and innovative solutions utilizing industry trends, selling techniques and digital products.
- Identified and understood clients' advertising needs and developed ideal marketing solutions.
- Explained digital marketing concepts to help clients find success.
- Worked cross-functionally with various departments on projects.
- Analyzed and reported digital campaign performance with focus on program optimization.
Account Executive
The Morning Journal
Lorain, OH
07.2007 - 08.2010
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Prospected new clientele through networking, cold calling, canvassing and referrals.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Contacted customers as issues arose to provide prompt resolutions.
- Maximized revenue by servicing accounts and proposing new products and services to established customers.
Education
Associate of Arts - Business Management
Lorain County Community College
Elyria, OH08.2011
Skills
- Advertising Campaigns
- Customer Complaint Resolution
- Sales Tracking
- Lead Qualification
- Territory Management
- Persuasive Selling
- New Business Generation
- Corrective Actions
- Focus and Follow-Through
- Customer Loyalty
- Account Management
Timeline
Branch Sales Manger
Northeast Trailer Services Inc
06.2019 - Current
Outside Sales Account Executive
Trailer One Inc
12.2016 - 06.2019
Outside Sales Account Executive
Transport Services Inc
08.2013 - 11.2016
Sales Representative
Hibu, Inc/ Yellowbook
05.2011 - 08.2016
Digital Account Executive
WEWS-TV
08.2010 - 05.2011
Account Executive
The Morning Journal
07.2007 - 08.2010
Associate of Arts - Business Management
Lorain County Community College