Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Dalia Merida

Summary

Insightful manager/director with experience directing and improving operations through effective employee motivational strategies and strong ethical/legal enforcement. Proficient in best practices and providing a supportive environment and adequate training/guidance for staff. Talented leader with analytical/creative approach to planning day-to-day problem-solving and patient coordination of care.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Therapist (Contract)

Octave
06.2024 - Current

Built strong rapport with clients, fostering trust and open communication for effective therapy sessions. Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers. Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship. Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.

Clinical Program Manager, Addiction Medicine

Kaiser Permanente
04.2023 - Current

Managed daily operations of a 25+-person clinic supporting approximately 180 patients per week in the Addictions Medicine Department. Identified opportunities to improve clinical practices, devised strategies, and implemented plans to increase patient care standards and enhance operational procedures.

Addictions Medicine Counselor III- Per Diem

Kaiser Permanente
08.2022 - 04.2023

Perform intake and psychosocial assessments. Responds to and appropriately handles crisis related matters. Develops and presents treatment plans to CDRP/S treatment team for recommendations, revisions, and approval. Provide general chemical dependency counseling and resources.

Director of Mental Health

St. Joseph Center
12.2022 - 04.2023

Clinical and administrative oversight of 50 program staff, including managers. Conduct performance evaluations, train staff to abide agencies policies, and ethical/legal responsibilities. Plan, develop, and implement program restructuring aimed at reducing staff burnout. Oversee program outcomes to meet contract budget & revenue requirements.

Program Manager-Homeless Full Services Partnership

St. Joseph Center
07.2020 - 12.2022

Provide clinical and administrative management, crisis intervention, training and clinical supervision to a multi-disciplinary team (Mental Health Specialist, Case Managers, Psychiatric NP & MD). LPS Certified: Provides crisis intervention services by administering thorough assessments for 51/50 criteria hold and intervening as needed.

Substance Abuse Counselor- Part Time

West Area Opportunity Center
06.2018 - 05.2021

Educate first time offenders and assist participants in decreasing or abstaining from alcohol and/or drug usage. Provide awareness to participants of the impact, significance, and consequences of a DUI offense. Assist in rehabilitation, by conducting group therapy providing cognitive behavioral therapy, solution focus strategies and motivational interviewing.

Mental Health Therapist/Wellness Coordinator

St. Joseph Center
12.2014 - 07.2020

Provide individual and family therapy to the Latino adult population with co-morbid disorders. Conduct Department of Mental Health documentation (Assessment, treatment planning, diagnosing, etc.). Conduct group therapy including modalities of CBT, Seeking Safety, Grief & Loss, & non-traditional mediums (drumming, dancing, art).

Education

Master of Social Work - Families and Children, Public Child Welfare

University of Southern California
Los Angeles, CA
05.2014

Bachelor of Arts - Psychology and Chicana/o Studies, Applied Psychology

University of California, Santa Barbara
Santa Barbara, CA
06.2012

Skills

  • Maintaining Safety Standards
  • Patient Assessments
  • Psychiatric Disorders
  • Crisis Resolution
  • Mental Health Support
  • Patient Admission
  • Staff Management
  • Managing Employee Relations
  • Budget Controls
  • Issue and Conflict Resolution
  • Coaching and Mentoring
  • Complex Problem-Solving
  • Time Management
  • Employee Training
  • Managing Multiple Tasks
  • Administration and Reporting
  • Staff Retention
  • Team Bonding
  • Client Rapport-Building

Languages

Spanish
Native or Bilingual

Certification

  • LCSW - Licensed Clinical Social Worker
  • LPS - Lanterman-Petris-Short Certified


Timeline

Therapist (Contract)

Octave
06.2024 - Current

Clinical Program Manager, Addiction Medicine

Kaiser Permanente
04.2023 - Current

Director of Mental Health

St. Joseph Center
12.2022 - 04.2023

Addictions Medicine Counselor III- Per Diem

Kaiser Permanente
08.2022 - 04.2023

Program Manager-Homeless Full Services Partnership

St. Joseph Center
07.2020 - 12.2022

Substance Abuse Counselor- Part Time

West Area Opportunity Center
06.2018 - 05.2021

Mental Health Therapist/Wellness Coordinator

St. Joseph Center
12.2014 - 07.2020

Master of Social Work - Families and Children, Public Child Welfare

University of Southern California

Bachelor of Arts - Psychology and Chicana/o Studies, Applied Psychology

University of California, Santa Barbara
  • LCSW - Licensed Clinical Social Worker
  • LPS - Lanterman-Petris-Short Certified


Dalia Merida