VICTOR CUDJOE
The Bronx,USA
Summary
Diligent Dining Room Attendant adept at managing patron seating and assisting wait staff to maintain organized and efficient dining room environment. Aiming to apply [Number] years of performance in related roles to add immediate value to team. Hardworking and reliable [Job le] with strong ability in Offering punctual with team-oriented mentality. Highly organized, proactive and motivated professional offering [Degree] in [Area of study. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
23
23
years of professional experience
Work History
Steward
Crowne plaza hotel
New York, USA
02.2004 - 01.2024
- Restocked main kitchen areas with items from shelves, coolers and freezers
- Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment
- Maintained clean and well-organized kitchen areas to promote efficiency
- Backed up kitchen team members during heavy work periods to maximize team coverage
- Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items
- Replenished stations throughout restaurant and restocked cupboards, serving areas and salad bars to meet employee and customer demands
Housekeeping/Houseman
Crowne Plaza Hotel
New York, New York
02.2004 - 03.2008
- Coordinated with internal departments to handle wide range of guest needs
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities
- Received incoming calls and coordinated with staff to fulfill customer requests
- Completed end-of-day reporting and balanced registers to maintain financial accuracy
- Facilitated successful front desk operations for high-volume hotel
- Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards
- Input customer data into reservation systems and updated to reflect room changes
Front Desk Doorman
The Regent Hotel
New York, USA
12.2000 - 01.2004
- Investigated disturbances and used proportional and strategic responses to handle different types of issues
- Monitored building and property entrances and exits to detect intrusions and protect assets
- Provided friendly and professional assistance to employees, visitors and customers
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents
- Juggled multiple projects and tasks to ensure high quality and timely delivery
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals
Education
Building Technician -
Accra Polytechnic Institute
Accra, Ghana05.1998
Skills
- Cleaning and Sanitizing
- Flexible Schedule
- Event Planning and Assistance
- Persuasive Approach
- Process Monitoring
- Customer Relations
- Beverage and Ice Dispenser Refilling
- Service-Oriented
- Decision Making
- Food Storage
- Customer Satisfaction Promotion
- Quality Assurance
- Customer Service
Timeline
Housekeeping/Houseman
Crowne Plaza Hotel
02.2004 - 03.2008
Steward
Crowne plaza hotel
02.2004 - 01.2024
Front Desk Doorman
The Regent Hotel
12.2000 - 01.2004
Building Technician -
Accra Polytechnic Institute