Provided information technology consulting, design and installation for the Lodging & Institution, Commercial and Multiple Dwelling Unit markets
Member of the DIRECTV development team responsible for the development of fiber infrastructure and equipment for the MDU market
Structured cabling services included Copper, Fiber and Category Cable design and installation
Developed and implemented the installation of structured cabling and equipment in over 300 projects nationwide
Major Clients include Comcast, Mastec, Roomlinx, SONIFI, Commercial Satellite Systems, Wi3 and DirectPlus.
Director of Operations
Gigstreem Remote
01.2024 - 01.2025
Lead and managed all aspects of GiGstreem’s field operations including forecasting, staffing, scheduling and employee development
Developed all department processes, systems, technical standards, procedures and KPIs to ensure the timely and efficient completion of all stages of GiGstreem work orders including surveys, quality audits, installations, trouble calls, outage response and plant remediation/maintenance
Developed Quality Control standards and audit procedures to ensure the quality of build and service
Developed technician and other team member requirements including job descriptions, skill requirements, and all training and certifications required
Developed GiGstreem’s training and certification program through establishment of initial training and continuing education requirements, leveraging internal and external resources
Reviewed, developed, and evaluated installation methods, equipment and materials to produce operating procedures that meet internal, industry and customer requirements
Tested and evaluated new installation and service methods, products and equipment to increase construction and work order efficiency
Developed and maintained service partner/contractor relationships by evaluating performance of existing contractors and developing new market, regional and national relationships to augment internal resources and ensure adequate labor workforce for all GiGstreem field work nationwide
Developed internal staffing, hiring, and third-party contractor plans, based on GiGstreem’s construction and work order forecast, to ensure efficient labor and staffing to meet fluctuating work order demand
Developed and maintained GiGstreem’s approved contractor and vendor list by evaluating performance of existing contractors and developing new market, regional and national relationships to ensure adequate labor workforce for all GiGstreem deployments nationwide
Lead cross-functionally to facilitate company-wide cooperation towards the successful completion of all field work, technical projects and company goals.
Owner/President
Owner
EVtek, LLC
01.2005 - 01.2010
Operator of a low voltage integration company
Responsible for all aspects of company operations including, but not limited to employee training, project management, IT implementation, software development and integration
Responsible for the implementation, planning and successful completion of over 100 residential, commercial and multi-family projects
Commercial Clients include Access Media 3, Trapani Construction, Texas de Brazil Restaurants, RSC & Associates, Icon Projects, LLC, McShane Construction.
Owner/President
Recon Development Ltd
01.1999 - 01.2009
Owner of a real estate development and consulting firm
Responsible for all aspects of company operations including, but not limited to project development, project management, zoning, construction administration, building design, budget development and municipality relations
Responsible for the development and completion of over 800,000 square feet of commercial and multi-family residential development
Major projects and clients include the Sheridan Grande, Back of the Yards Neighborhood Council, City of North Chicago
Responsible for overseeing all aspects of day-to-day operations for pre-development and construction phases of multiple assisted living residences
Responsibilities included business development and marketing, project administration, project manager oversight, zoning implementation, facility design, site location, client relations and employee management
Developed and delivered over 120 (2,000,000 square feet) assisted living facilities for Assisted Living Concepts, Senior Lifestyles and Karrington Communities at a rate of 2-3 buildings per month.
Partner/Broker
RE/MAX Commercial Real Estate
01.1990 - 01.1995
Real Estate Commercial Broker Responsible for the creation of Westover Business Park
Responsible for over 500,000 square feet of industrial and commercial buildings
Major projects included Blue Cross Blue Shield of Rochester, NY Headquarters; Unisource Distribution Facility; Caldwell Manufacturing Facility; Burger King; Hooters of New York and Superior Technology Manufacturing Facility.
Media Director
Hospitality Investments, Inc
01.1985 - 01.1989
Responsible for design and implementation of all audio, video and lighting systems for several restaurants and night clubs in Philadelphia and New Jersey.
Education
B.A. - Communications
University of Villanova
05.1985
Accomplishments
Co-Author "Electronics Systems Technical Reference Manual" for CEDIA (Custom Electronic Design & Installation Association)