Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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VICTOR DACRUZ

Jamaica Plain,MA

Summary

Hands-on Project Manager recognized for flawless execution and finding solutions to complex problems. Communicative and reliable professional, polished in developing scopes and objectives, and maintaining comprehensive project documentation. Commended for an unexcelled record of completing critical projects on schedul and within budget.

Overview

16
16
years of professional experience

Work History

Project Manager

AVI-SPL
Boston, MA
03.2024 - Current
  • Successfully managed multiple Audio Visual, Construction, and Technology projects, ensuring on-time, on-budget delivery while maintaining exceptional quality and customer satisfaction.
  • Demonstrated expertise in project scheduling, risk management, and budget oversight, including resource coordination and issue resolution to meet financial and operational goals.
  • Facilitated cross-functional collaboration by leading kickoff meetings, overseeing material procurement, and managing internal and external teams to achieve project objectives.
  • Maintained strong client relationships by addressing concerns promptly, ensuring effective communication, and delivering exceptional service to meet Net Promoter Score targets.

Sr. Technical Program Manager

Amazon
Boston, MA
02.2023 - Current
  • Pioneered sophisticated sortation systems in existing facilities, collaborating with engineering teams to cut processing time by 8%.
  • Collaborated with stakeholders from colleges and universities to advance AI and robotics research, fostering partnerships that drive innovation and secure funding.
  • Mentored and developed junior project managers, empowering them to take on greater responsibility and contribute to project success.
  • Managed multimillion-dollar budgets, achieving 15% cost savings through effective resource allocation and vendor negotiations.

Project Manager

PSAV/Encore
Boston, MA
01.2019 - 01.2023
  • Technical proficiency in event management software and an understanding of the latest industry trends.
  • Oversaw technical projects in alignment with organizational goals that drove over $1.5M in annual revenue.
  • Handled on-site event management, addressing any issues that arose during the event.

Marketing Project Manager

Global Protection Corp.
Boston, MA
12.2016 - 04.2019
  • Directed complex integration projects by leveraging comprehensive knowledge of technical workstreams, resulting in an impressive 25% improvement in cross-functional collaboration.
  • Orchestrated cross-functional collaboration with the sales team to design promotional strategies, achieving a 20% boost in product adoption rates among top-tier clients and contributing to a record-breaking quarterly revenue of $3M.
  • Spearheaded the collaboration with Amazon to launch a new product line, resulting in a 25% increase in sales within the first quarter and generating an additional $1.5 million in revenue.

Advertising Manager

Ogilvy
New York, NY
12.2014 - 11.2016
  • Oversaw a $200 million advertising budget, optimizing media spending and improving ROI through data-driven decision-making.
  • Led a cross-functional team of designers, copywriters, and media planners to execute high-impact campaigns that exceeded performance goals.
  • Developed compelling content strategies and optimized marketing communication across digital and traditional channels, increasing audience engagement by 15%.

Sales Assistant

PNC Wealth Management
Boston, MA
02.2009 - 11.2012
  • Supported financial advisors by managing client portfolios, preparing reports, and ensuring seamless communication between clients and the advisory team.
  • Assisted in executing trades and investment transactions, ensuring accuracy and compliance with regulatory guidelines.
  • Maintained and updated CRM systems to track client interactions, enhance relationship management, and improve retention by 93%.
  • Coordinated marketing efforts for client outreach, including content creation for newsletters and event planning, leading to a 40% increase in client engagement.

Education

PMP Certification -

09.2024

Bachelor of Science - Marketing and Communications

Fashion Institute of Technology
New York, NY
12.2016

Skills

  • Agile & Waterfall Methodologies
  • Budget management
  • CRM (Salesforce)
  • Process Improvement & Optimization
  • Problem Solving
  • Executive-Level Communication
  • Microsoft Office Suite (Excel, PowerPoint, Project)
  • Project Management Software (JIRA, Smartsheet, Asana, Trello)
  • Risk assessment
  • Effective communication
  • Project Management Software (Asana, MS Project, Trello)

Languages

Portu
Full Professional

References

References available upon request.

Timeline

Project Manager

AVI-SPL
03.2024 - Current

Sr. Technical Program Manager

Amazon
02.2023 - Current

Project Manager

PSAV/Encore
01.2019 - 01.2023

Marketing Project Manager

Global Protection Corp.
12.2016 - 04.2019

Advertising Manager

Ogilvy
12.2014 - 11.2016

Sales Assistant

PNC Wealth Management
02.2009 - 11.2012

PMP Certification -

Bachelor of Science - Marketing and Communications

Fashion Institute of Technology