Victor Delgado
Beaumont,Texas
Summary
Certified Developer at Chick-fil-A, specializing in employee training and performance monitoring. Proficient in onboarding processes and safety compliance, contributing to enhanced team productivity and morale. Demonstrated ability in conflict resolution and mentorship, leading to measurable improvements in crew performance. Eager to learn new skills.
Overview
4
4
years of professional experience
Work History
Certified Developer
Chick-fil-A
Beaumont , TX
06.2023 - Current
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Ensured that all safety protocols were followed during training sessions.
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Identified areas of improvement within the team by implementing regular assessments and evaluations.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Led by example, upholding company policies and exemplifying desired behaviors.
Crew Member
Wendys Restaurant
Beaumont, Texas
12.2020 - 06.2023
- Assisted management team with inventory counts of food products and beverage supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Education
Associate of Arts - General Studies
Lamar Institute of Technology
Beaumont, TX05-2024
High School Diploma -
Beaumont Early College High School
Beaumont, TX05-2024
Associate of Applied Science - Cyber Security
Lamar Institute of Technology
Beaumont, TXSkills
- Conflict resolution
- Employee training
- Performance monitoring
- Safety compliance
- Inventory management
- Onboarding processes
- Customer service
- Adaptability
Timeline
Certified Developer
Chick-fil-A
06.2023 - Current
Crew Member
Wendys Restaurant
12.2020 - 06.2023
Associate of Arts - General Studies
Lamar Institute of Technology
High School Diploma -
Beaumont Early College High School
Associate of Applied Science - Cyber Security
Lamar Institute of Technology
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