Post Supervisor/Security Officer National Eagle Security,Inc & Allied Universal
LOS ANGELES, CA
01.2015 - 12.2023
Resolved customer complaints and adjusted policies to meet changing needs.
Complied with company policies, objectives and communication goals.
Delegated work to staff, setting priorities and goals.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Prioritized and organized tasks to efficiently accomplish service goals.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked with cross-functional teams to achieve goals.
Completed day-to-day duties accurately and efficiently.
Documented security-related situations and submitted in-depth reports to superiors.
Inspected fire extinguishers to ensure they were properly charged and operational.
Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Confirmed visitor identification prior to granting entry into the building.
Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Searched individuals and baggage for weapons and other prohibited items.
Identified suspicious activity to determine appropriate response.
Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Investigated reported incidents to protect company assets.
Explained security protocols to employees and guests to promote readiness for emergency situations.
Monitored surveillance cameras and responded to suspicious activity.
Investigated all reported incidents of theft or vandalism on premises.
Performed first aid and CPR when necessary during emergency situations.
Completed incident reports to record security or loss prevention incidents.
Secured personnel and premises by inspecting buildings and patrolling property.
Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Checked for safety hazards and took corrective action when necessary.
Reviewed guest identification and employee credentials to authorize entry onto premises.
Monitored premises and recorded activity in daily officer reports.
Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
Adhered to post orders while maintaining a visible presence around the property.
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