VICTOR ESCALERA
Camarillo,CA
Summary
Passionate Cloud Security Solutions & Network Support Engineer with expertise in networking, cybersecurity, email, Azure & Windows Server. Committed to delivering exceptional customer support and technical solutions, and highly regarded for my work ethic and compassionate approach.
Overview
5
5
years of professional experience
Work History
Cloud Security Solutions Engineer
Western NRG
06.2025 - Current
- Partner with senior IT personnel across multiple industries to assess infrastructure and design tailored cloud security solutions.
- Implement ZTNA/VPN SaaS (Cloud Secure Edge, Banyan Security), email security (Avanan/Check Point), and endpoint security (SonicWall Capture Client, SentinelOne).
- Configure products to align with customer requirements, coordinate testing, and oversee final deployment.
- Provide post-implementation support to ensure successful adoption and optimal performance.
- Strengthen customer security posture by integrating cloud solutions into existing network and email environments.
Network Support Engineer
Western NRG
11.2023 - Current
- Diagnose and resolve issues across firewalls, switches, access points (wireless), email environments, endpoint AV solutions, and authentication systems (SSO, LDAP/LDAPS, SAML, Active Directory) within a help desk framework.
- Set the company record for customer satisfaction ratings (CSAT) in the first month of support.
- Configure and optimize network devices, including routers, switches, firewalls, and wireless access points.
- Provide technical recommendations for customer's non-managed environments, such as VMware, Windows Server & public DNS.
- Monitor system logs and alerts to proactively identify and remediate security threats or vulnerabilities.
- Ensure adherence to data privacy, compliance, and security standards across all supported environments.
- Configure security policies, access permissions, and directory services for users and groups.
- Respond promptly to prioritized helpdesk calls and emails to maintain business continuity and service quality.
Intern - Network Security
Western NRG
09.2023 - 11.2023
- Acquired comprehensive knowledge of networking fundamentals including TCP/IP, DNS, DHCP, routing, switching, and network security protocols.
- Configured a multitude of firewalls & switches according to project specifications.
- Shadowed network engineers, support engineers, and senior management, gaining insights into industry best practices and operational workflows.
- Conducted quality control tests on networking equipment, ensuring adherence to performance standards and specifications.
- Collaborated closely with team members on diverse networking projects, fostering a collaborative and innovative work environment.
Assistant
Orchard AG Management Company
08.2020 - 09.2023
- Assisted my father in various operational and administrative capacities within a small agricultural management company dedicated to servicing avocado & lemon orchards.
- Prepared accurate hourly invoices for clients, ensuring timely payment and client satisfaction.
- Cultivated and maintained strong client relationships through effective communication via email, phone, and in-person meetings.
- Engaged in active fieldwork activities including landscape, pruning, planting, weed abatement, irrigation system repairs & new installations.
Education
Associate of Science - Computer Science
Moorpark College
Moorpark, CA12.2023
Certification - Computer Programming
Moorpark College
Moorpark, CA08.2023
Associate of Science - Mathematics
Moorpark College
Moorpark, CA12.2022
Skills
- Networking Fundamentals (TCP, IP, DHCP, DNS, etc)
- Azure (Cloud Networking & Entra ID)
- Singe Sign-On (SAML/OIDC/LDAP)
- Network Troubleshooting
- Firewall Management
- Network Security
- Active Directory
- Windows Server
- Problem Solving
- M365
LANGUAGE
Spanish - Native
French - Conversational
Timeline
Cloud Security Solutions Engineer
Western NRG
06.2025 - Current
Network Support Engineer
Western NRG
11.2023 - Current
Intern - Network Security
Western NRG
09.2023 - 11.2023
Assistant
Orchard AG Management Company
08.2020 - 09.2023
Certification - Computer Programming
Moorpark College
Associate of Science - Mathematics
Moorpark College
Associate of Science - Computer Science
Moorpark College
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