VICTOR ESPINOZA
Socorro
Summary
Dedicated professional with a strong foundation in business operations and a focus on the restaurant industry. Proven ability to lead and coach teams towards continuous improvement and excellence. Committed to community service with over 235 hours contributed to local initiatives. Actively pursuing personal growth through language acquisition and modeling opportunities. Highly qualified Commissioner with notable experience in policy development, strategic planning, and program management. Bring to the table strong leadership skills coupled with ability to manage complex projects and forge productive relationships. Proven track record of ensuring regulatory compliance, driving operational efficiency, and steering organizational growth in previous roles.
Overview
4
4
years of professional experience
Work History
City Commissioner
City of Socorro
Socorro
11.2024 - Current
- Took oath of office as city commissioner to ensure compliance with city codes.
- Granted variance requests to facilitate development within established guidelines.
- Reviewed cases presented by city, collaborating with city attorney and applicant.
- Analyzed impacts on public welfare, city revenue, and visual aesthetics before decision-making.
- Enabled residents to retain homes and assisted businesses in establishing operations, generating jobs and tax revenue.
- Contributed to enhancing city appeal and improving quality of life for community members.
- Served as final authority board, ensuring decisions are binding and preventing city interference.
- Appointed by Mayor Ivy Avalos in November last year, collaborated with Mayor Rudy Cruz.
Bartender/Event Coordinator/Team Lead
The Manor at 1011
10.2023 - Current
- Hosted events for high-ranking officials and up to 500 guests.
- Managed a team of servers, bussers, and bartenders to ensure seamless service.
- Prioritized guest experiences to enhance satisfaction and loyalty.
- Created engaging social media content to boost establishment visibility.
- Facilitated festivals sponsored by Manor and Ep Pride, driving community engagement.
- Served distinguished members, including the mayor, county judge's, and sheriffs.
- Executed various roles based on needs, ensuring operational efficiency.
Service Manager
Great American Steakhouse
08.2023 - 10.2023
- Managed daily restaurant operations from opening to closing duties.
- Delegated tasks to servers, hostesses, bussers, and bartenders to optimize service.
- Executed liquor and food orders while conducting regular inventory assessments.
- Prioritized guest experiences to enhance satisfaction and loyalty.
- Administered employee checkouts and organized tips in spreadsheets for accounting purposes.
- Distributed employee tips promptly to ensure fairness and transparency.
- Worked 8 to 13-hour shifts to maintain operational efficiency.
- Oversaw all aspects of service to uphold high standards at PALMAS & AIRWAY.
F&B Supervisor
Green Wood Hospitality
05.2023 - 07.2023
- Oversaw daily operations of resort, including main bar, restaurant, and private bar.
- Managed team of 55 employees, developing schedules to ensure optimal staffing.
- Created liquor and food orders while conducting regular inventory checks.
- Prioritized guest experience through attentive service and proactive issue resolution.
- Executed employee checkouts and organized tip distributions using spreadsheets.
- Supervised cabanas to maintain high standards of service and cleanliness.
- Developed opening and closing side work procedures and standard operating protocols.
- Collaborated with other departments to enhance overall guest satisfaction.
F&B Supervisor
The Double Tree by Hilton
03.2023 - 05.2023
- Oversaw daily operations from 5 am to 11 pm, ensuring smooth service delivery.
- Managed guest services, prioritizing exceptional experiences throughout each interaction.
- Facilitated employee checkouts and organized tip distribution for accurate accounting.
- Directed room service operations to maintain high standards and efficiency.
- Collaborated with departments to enhance overall guest satisfaction.
- Established strong community relationships to promote hotel visibility and marketing efforts.
Corporate Trainer
Texas Road House
09.2021 - 03.2023
- Started as seater at host stand, rapidly progressed through all FOH positions.
- Acquired extensive knowledge of operations at El Paso's busiest restaurant.
- Transferred to Las Cruces location as Local Store Marketer, coaching team to enhance efficiency.
- Returned to El Paso to train new General Manager of Ft. Bliss location.
- Recruited to train General Manager and Service Manager of new Joe Battle location.
- Conducted comprehensive training for entire staff during Joe Battle store opening.
- Demonstrated proficiency in all FOH roles and administrative operations.
- Engaged actively with community, strengthening local presence.
Education
High School Diploma -
Socorro High School
Socorro, TX01.2022
Business Administration And Management
New Mexico State University
Las Cruces, NMSkills
- Bilingual proficiency
- Stress management
- Leadership and coaching
- Customer service excellence
- Team collaboration
- Hospitality expertise
- Administrative skills
- Community engagement
Community Service
235, Socorro
Languages
- English, Fluent
- Spanish, Fluent
- Japanese, Learning
Timeline
City Commissioner
City of Socorro
11.2024 - Current
Bartender/Event Coordinator/Team Lead
The Manor at 1011
10.2023 - Current
Service Manager
Great American Steakhouse
08.2023 - 10.2023
F&B Supervisor
Green Wood Hospitality
05.2023 - 07.2023
F&B Supervisor
The Double Tree by Hilton
03.2023 - 05.2023
Corporate Trainer
Texas Road House
09.2021 - 03.2023
High School Diploma -
Socorro High School
Business Administration And Management
New Mexico State University