Victor Fisher
Buford,GA
Summary
Operations Manager with a strong history at M7 Construction Group, achieving $4 million in sales and optimizing processes for improved efficiency. Skilled in relationship management and project execution, contributing to substantial revenue growth and client retention through strategic initiatives and exceptional service.
Overview
13
13
years of professional experience
Work History
Operations Manager
M7 Construction Group, LLC
03.2025 - 12.2025
- Secured $4 million in sales, establishing a solid revenue foundation for the startup construction company.
- Streamlined operational processes, enhancing efficiency across multiple departments.
- Developed and implemented strategic initiatives to boost overall business performance.
- Created and executed sales strategies to accelerate revenue growth across various markets.
- Managed all aspects of a new startup construction company, ensuring alignment and effectiveness.
- Led multi-trade contractors to deliver projects on time and within budget constraints.
- Formulated project plans, timelines, and resource allocation strategies for optimal productivity.
Sales Rep - Home Builder Floorcovering
The Sherwin-Williams Company
08.2021 - 03.2025
- Achieved Masters Club Spectrum Award in 2022 for exceeding margin budget and generating 5% growth over sales budget.
- Generated $1.5 million in new business sales through cold calling and networking.
- Attained 35% profitability margins with clients, ranking among top 10 in division.
- Identified high-potential accounts to bolster revenue growth initiatives.
- Managed customer accounts to ensure satisfaction and encourage repeat business.
- Conducted client meetings to assess needs and propose tailored solutions.
- Negotiated contracts to secure long-term partnerships with competitive pricing.
- Fostered trust among key accounts through consistent communication, enhancing client loyalty.
Store Manager
The Sherwin-Williams Company
12.2018 - 08.2021
- Achieved Presidents Club Spectrum Award in 2018 and 2020 for exceeding margin budget and generating 15% growth over sales budget.
- Oversaw daily operations of $4 million paint store, maintaining cleanliness and safety for customers and employees.
- Led market re-segmentation initiatives to enhance operational focus.
- Managed inventory and cash control, executing opening and closing procedures.
- Resolved customer complaints swiftly, preserving positive client relationships.
- Directed hiring and promotion processes for over 15 employees, promoting team growth.
- Mentored new hires during onboarding, preparing them for immediate success.
- Coached sales associates on product specifications and selling techniques to boost customer satisfaction ratings.
- Streamlined purchasing, sales, marketing, and customer account operations to enhance efficiency.
Sales Rep - Residential Paint Contractors
The Sherwin-Williams Company
05.2017 - 12.2018
- Generated 150 new accounts, contributing $450,000 in sales revenue.
- Expanded customer base through cold calling, networking, and relationship building.
- Identified and targeted high-potential accounts to boost overall sales revenue.
- Enhanced client satisfaction by addressing concerns promptly and delivering exceptional service.
- Created additional sales opportunities through upselling and cross-selling techniques.
Assistant Store Manager
The Sherwin-Williams Company
01.2015 - 05.2017
- Streamlined cash register operations, ensuring accurate transactions and daily drawer balancing.
- Managed opening and closing procedures, recommending adjustments to optimize daily activities.
- Improved store appearance through strategic merchandise displays and rigorous cleanliness standards.
- Rotated merchandise to highlight new products and current promotions effectively.
- Assisted Store Manager in analyzing sales data to identify trends for performance enhancement.
Retail Store Associate
The Sherwin-Williams Company
01.2013 - 01.2016
- Achieved consistent store sales targets through effective team collaboration.
- Monitored sales floor and merchandise displays, restocking and reorganizing as needed.
- Processed customer transactions by checking pricing, scanning items, and applying discounts.
- Greeted customers, assisted in locating merchandise, and recommended suitable options.
- Enhanced sales performance by delivering exceptional customer service and in-depth product knowledge.
- Provided professional telephone support regarding orders, promotions, and store operations.
- Supported management in executing promotional events, increasing foot traffic and overall sales.
Education
Some College (No Degree) - Business Management
North Georgia College & State University
Dahlonega, GASkills
- Customer service and relations
- Relationship management
- Interpersonal communication
- Product knowledge
- Customer retention strategies
- Objection handling techniques
- Process improvement
- Lead generation and prospecting
- Problem solving
- Operations management
- Project management
Accomplishments
-Masters Club - Floor Covering Sales Rep 2022
-Top 10 in Margin Gain - Floor Covering Division 2022
-Presidents Club - Paint Store Manager 2020
-Century Club - Paint Store Manager 2020
-Presidents Club - Paint Store Manager 2018
-Century Club - Paint Store Manager 2018
-Century Club - Residential Paint Sales Rep 2017
-Top 10 in Margin Gain - Floor Covering Division 2022
-Presidents Club - Paint Store Manager 2020
-Century Club - Paint Store Manager 2020
-Presidents Club - Paint Store Manager 2018
-Century Club - Paint Store Manager 2018
-Century Club - Residential Paint Sales Rep 2017
Advocations
I enjoy being outdoors, especially with family and friends. I also mentor and coach youth athletics to teach the essentials of teamwork and hard work through softball and basketball.
Timeline
Operations Manager
M7 Construction Group, LLC
03.2025 - 12.2025
Sales Rep - Home Builder Floorcovering
The Sherwin-Williams Company
08.2021 - 03.2025
Store Manager
The Sherwin-Williams Company
12.2018 - 08.2021
Sales Rep - Residential Paint Contractors
The Sherwin-Williams Company
05.2017 - 12.2018
Assistant Store Manager
The Sherwin-Williams Company
01.2015 - 05.2017
Retail Store Associate
The Sherwin-Williams Company
01.2013 - 01.2016
Some College (No Degree) - Business Management
North Georgia College & State University