Victor Flores
Waxahachie
Summary
Professional in construction management with proven ability to oversee projects from planning through completion. Skilled in coordinating teams, managing schedules, and ensuring quality and safety standards are met. Strong focus on collaboration, adaptability, and delivering results under changing conditions. Capable of handling project budgets, subcontractors, and client communications effectively.
Overview
13
13
years of professional experience
Work History
Construction Superintendent
First Texas Homes
12.2020 - Current
- Utilize the Procore platform to supervise day-to-day construction activities and ensure project alignment with blueprint specifications, zoning regulations, and client requirements
- Oversee the construction of a 4K sq. ft. custom home, gather project requirements, manage budget, and ensure alignment with client specifications
- Coordinated pre-construction activities such as site assessments, permitting procedures, and material procurement to expedite the start of new projects effectively.
- Serve as the point of contact for client stakeholders and oversee vendor relationships and performance to ensure on-time and on-budget delivery
- Performed safety inspections on construction worksites and ensured compliance with safety standards across internal teams and subcontractors
- Supervised multiple construction projects, ensuring adherence to timelines and budgets.
- Collaborated with subcontractors to maintain quality standards and resolve on-site issues.
- Implemented safety protocols, reducing workplace incidents and promoting compliance among crew members.
- Conducted regular site inspections to assess progress and enforce building codes and regulations.
- Led project meetings, facilitating communication between stakeholders and addressing concerns promptly.
- Managed subcontractors effectively, ensuring timely completion of tasks and high-quality workmanship.
- Scheduled subcontractors, consultants and vendors to coordinate completion of jobs and tasks.
- Delivered projects ahead of schedule by developing efficient construction processes and coordinating teams effectively.
- Developed strong relationships with clients, architects, engineers, and other stakeholders to ensure smooth collaboration throughout the project lifecycle.
Pest Control Technician
Hometeam
09.2019 - 12.2020
- Conducted comprehensive inspections to identify pest issues and recommend effective treatment solutions.
- Implemented integrated pest management strategies to ensure long-term control and prevention of infestations.
- Maintained accurate service records and documentation for compliance with regulatory requirements.
- Utilized advanced pest control tools and technologies for efficient application of treatments in residential settings.
- Monitored treatment effectiveness, adjusting approaches as necessary to achieve optimal results for clients.
- Reduced callbacks for pest control services by effectively identifying, treating, and eliminating pests in a timely manner.
- Completed detailed reports after each service visit, allowing for accurate record-keeping and streamlined billing processes.
- Demonstrated adaptability by effectively managing time and resources to accommodate fluctuating workloads and changing client needs.
- Developed strong relationships with clients by providing exceptional customer service throughout each interaction.
- Improved customer satisfaction by providing thorough pest inspections and recommending effective treatment plans.
- Maintained safety standards during all pest control treatments to ensure the well-being of clients, pets, and technicians.
Service Advisor
Vandergriff Chevrolet
08.2015 - 08.2019
- Facilitated communication between customers and service technicians to ensure accurate service delivery.
- Assessed customer needs and recommended appropriate maintenance services to enhance vehicle performance.
- Managed service appointments, optimizing scheduling for increased efficiency in workflow.
- Resolved customer inquiries and concerns promptly, improving overall satisfaction with service experience.
- Collaborated with parts department to ensure timely availability of necessary components for repairs and maintenance.
- Developed relationships with customers, fostering loyalty through exceptional service and follow-up communications.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
Manager on duty
Advanced Auto Parts
06.2013 - 04.2015
- Supervised daily operations to ensure efficient workflow and high customer satisfaction.
- Managed inventory levels, optimizing stock replenishment processes for operational efficiency.
- Implemented safety protocols, ensuring compliance with industry regulations and workplace safety standards.
- Resolved customer inquiries and complaints, enhancing overall shopping experience and loyalty.
- Collaborated with upper management on process improvements, contributing to overall business strategy alignment.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Ensured compliance with company policies, industry regulations, and safety standards by conducting regular audits and providing necessary training to employees.
- Increased sales revenue by identifying growth opportunities and implementing effective marketing strategies.
Education
Diploma -
R L Turner High School
Carrolton05.2009
Skills
- BuildPro
- Construction scheduling
- Subcontractor coordination
- Site inspection
- Bilingual
- Blueprint reading
- Subcontractor supervision
- Construction management
- OSHA regulations
- Change orders management
- Permit acquisition
- Site safety management
- Project budgeting
- Preconstruction planning
Timeline
Construction Superintendent
First Texas Homes
12.2020 - Current
Pest Control Technician
Hometeam
09.2019 - 12.2020
Service Advisor
Vandergriff Chevrolet
08.2015 - 08.2019
Manager on duty
Advanced Auto Parts
06.2013 - 04.2015
Diploma -
R L Turner High School