Victor Fortuna
New York,NY
Summary
Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a clean driving record. Work collaboratively with team members and provide excellent customer service.
Overview
11
11
years of professional experience
Work History
Cleaning Technician
Alliance Building Services
08.2025 - Current
- Swept floors, removed debris and returned equipment to proper areas at end of each shift.
- Adhered to safety guidelines when using hazardous materials, ensuring a secure work environment for all staff members.
- Performed deep-cleaning tasks for optimal sanitation levels in high-traffic areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Emptied trashcans and transported waste to collection areas.
Cleaning Technician
Harvard Maintenance LLC
03.2025 - 07.2025
- Operated floor cleaning equipment to maintain cleanliness and safety standards.
- Assisted in training new staff on proper cleaning techniques and safety protocols.
- Conducted regular inspections to ensure compliance with health and safety regulations.
- Developed efficient cleaning schedules to optimize workflow and service delivery.
Concierge
Kent Services
04.2023 - 06.2024
- Received questions and service requests for direct handling or routed individuals to correct department for assistance.
- Anticipated and handled guest needs with professionalism and discretion.
- Processed incoming and outgoing mail and larger shipped packages.
Doorman
345 w. 14 St. Condominiums
12.2022 - 10.2023
- Read daily orders to stay current on event plans and expected VIP arrivals.
- Worked with owner to obtain information, coordinate daily activities and resolve on-site issues.
- Greeted guests with courtesy and urgency to anticipate and satisfy needs or requests.
- Handled communications, complaints and service requests for property with units.
City carrier
usps
06.2014 - 11.2022
- Reported any accidents or incidents immediately in accordance with postal policies.
- Followed confidentiality protocols for sensitive mail, ensuring privacy protection.
- Inspected postal vehicle daily for maintenance needs or safety issues, reporting findings promptly.
- Ensured the security of mail during transport and delivery, following postal regulations.
- Managed time effectively to complete all assigned tasks within the expected timeframe.
Education
High School Diploma -
Liceo Juan Pablo Duarte
Dominican Republic06.1999
Skills
- Bilingual English and Spanish
- Front desk support
- Reliable punctuality
- Open to listen
- Teamwork
- Housekeeping collaboration
LANGUAGES
English, Fluent
Spanish, Native
Timeline
Cleaning Technician
Alliance Building Services
08.2025 - Current
Cleaning Technician
Harvard Maintenance LLC
03.2025 - 07.2025
Concierge
Kent Services
04.2023 - 06.2024
Doorman
345 w. 14 St. Condominiums
12.2022 - 10.2023
City carrier
usps
06.2014 - 11.2022
High School Diploma -
Liceo Juan Pablo Duarte