Victor Fortuna
New York,NY
Summary
Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a clean driving record. Work collaboratively with team members and provide excellent customer service.
Overview
11
11
years of professional experience
Work History
Cleaning Technician
Alliance Building Services
New York, NY
08.2025 - Current
- Swept floors, removed debris and returned equipment to proper areas at end of each shift.
- Adhered to safety guidelines when using hazardous materials, ensuring a secure work environment for all staff members.
- Performed deep-cleaning tasks for optimal sanitation levels in high-traffic areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Emptied trashcans and transported waste to collection areas.
Cleaning Technician
Harvard Maintenance LLC
New York, NY
03.2025 - 07.2025
- Operated floor cleaning equipment to maintain cleanliness and safety standards.
- Assisted in training new staff on proper cleaning techniques and safety protocols.
- Conducted regular inspections to ensure compliance with health and safety regulations.
- Developed efficient cleaning schedules to optimize workflow and service delivery.
Concierge
Kent Services
New York, NY
04.2023 - 06.2024
- Received questions and service requests for direct handling or routed individuals to correct department for assistance.
- Anticipated and handled guest needs with professionalism and discretion.
- Processed incoming and outgoing mail and larger shipped packages.
Doorman
345 w. 14 St. Condominiums
12.2022 - 10.2023
- Read daily orders to stay current on event plans and expected VIP arrivals.
- Worked with owner to obtain information, coordinate daily activities and resolve on-site issues.
- Greeted guests with courtesy and urgency to anticipate and satisfy needs or requests.
- Handled communications, complaints and service requests for property with units.
City carrier
usps
06.2014 - 11.2022
- Reported any accidents or incidents immediately in accordance with postal policies.
- Followed confidentiality protocols for sensitive mail, ensuring privacy protection.
- Inspected postal vehicle daily for maintenance needs or safety issues, reporting findings promptly.
- Ensured the security of mail during transport and delivery, following postal regulations.
- Managed time effectively to complete all assigned tasks within the expected timeframe.
Education
High School Diploma -
Liceo Juan Pablo Duarte
Dominican Republic06.1999
Skills
- Bilingual English and Spanish
- Front desk support
- Reliable punctuality
- Open to listen
- Teamwork
- Housekeeping collaboration
LANGUAGES
English, Fluent
Spanish, Native
Timeline
Cleaning Technician
Alliance Building Services
08.2025 - Current
Cleaning Technician
Harvard Maintenance LLC
03.2025 - 07.2025
Concierge
Kent Services
04.2023 - 06.2024
Doorman
345 w. 14 St. Condominiums
12.2022 - 10.2023
City carrier
usps
06.2014 - 11.2022
High School Diploma -
Liceo Juan Pablo Duarte