Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Victor Gil

Bronx,NY

Summary

Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales at Ups Store. Excelled in client account management and problem-solving, fostering repeat business through exceptional service. Skilled in POS system operation and teamwork, consistently delivering results beyond expectations. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

1
1
year of professional experience

Work History

Sales Associate

Ups Store
07.2023 - 08.2023
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Used in-store system to locate inventory and place special orders for customers.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Sales Associate

Ups Store
06.2022 - 08.2022
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

High School For Health Careers And Sciences
Manhattan, NY
06.2023

Skills

  • Business Development
  • Contract Preparation
  • Order Processing
  • Client Account Management
  • Sales Development
  • Payment Processing
  • Product Sales
  • Merchandising understanding
  • Fraud Detection
  • Cash Register Operation
  • Teamwork and Collaboration
  • Problem-Solving
  • Shipment Processing
  • Cash Handling Accuracy
  • Reliable and punctual
  • Problem-solving skills
  • Multi-tasking strength
  • POS System Operation

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Ups Store
07.2023 - 08.2023

Sales Associate

Ups Store
06.2022 - 08.2022

High School Diploma -

High School For Health Careers And Sciences

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Victor Gil