Victor Gomez
BUENA PARK,CA
Overview
9
9
years of professional experience
Work History
Lead Project Manager / Nat. Account Manager
Max Boost Wireless
Los Angeles, CA
11.2022 - Current
- Oversee Projects from procurement to completion along side the Owner and CEO of the Company.
- Directly report to and guide the owner and CEO of Max Boost Wireless on project installment suggestions.
- Work directly with Wilson Electronics engineering team to configure design layouts for projects.
- Perform field engineering when design layouts are not initially provided by the manufacture for certain projects.
- Provide clients with As-Built reports for future reference and maintenance
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Identified profitable business leads and built pipeline of prospective customers.
- Managed projects onsite by working with teams of 3-7 technicians to keep clients updated and informed of daily progress reports.
- Oversee Projects and verify all required equipment and hardware is accounted for and installed properly.
- Hands on experience installing these low voltage cellular amplifying systems.
- OSHA-10 & WilsonPro Certified
Fleet Coordinator
Lyft
Los Angeles, CA
07.2022 - 11.2022
- Executed on-time, under-budget project management on complex issues for senior leadership.
- Suggested actionable improvements to increase efficiency and reduce expenses.
- Successfully maintain fleet vehicle utilization rates above 90%.
- Onboard new vendors such as reputable body shops, parts and service shops.
- Contact various insurance agents to follow up on claims and vehicle recovery statuses.
Technical Service Advisor
Lyft
08.2021 - 10.2022
- Trained new personnel to use Shopware repair order software.
- Increased efficiency and team productivity by promoting operational best practices.
- Promoted superior experience by addressing customer concerns.
- Educated customers about vehicle services being recommended by technicians.
- Maintained energy and enthusiasm in fast-paced environment.
- Work directly with several lines of business at Lyft to achieve the company goal of "Making it happen"
Vehicle Repair Planner
Lyft
11.2021 - 12.2021
- Temporarily assisted the Lyft vehicle collision department with insurance estimating.
- Conducted in-depth inspections of vehicles to identify damage, missing parts and mechanical issues.
- Worked on disassembly and reassembly of vehicles throughout the repair process.
- Ordered parts and communicated with insurance adjusters.
- Learned CCC one+ estimating software
Vehicle Service Advisor
Shift Technologies
09.2020 - 08.2021
- Communicated with technicians to confirm repairs being recommended on inspection reports.
- Created vendor relationships to improve efficiency and cost of vehicle reconditioning.
- Pay and invoice sublet repairs and part orders.
Vehicle Inspector
YourMechanic
07.2017 - 03.2020
- Conducted in-depth inspections of vehicles to identify damage, missing parts and mechanical issues.
- Test drove vehicles following repair work to check for any remaining issues.
- Prepared reports on vehicles' condition after inspection and submitted to supervisor.
Ride Operator
Knott's Berry Farm
06.2015 - 07.2017
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
Education
Bachelor of Science - Mechanical Engineering
California State University - Los Angeles
Los Angeles, CA05.2020
Skills
- Verbal and Written Communication
- Attention to Detail
- Solidworks 3D Design
- CCC one
- Kanban Board Tracking
- Developing and Implementation of SOP's
- Tracking and Documentation
- Collaborative Team Player
- Resolving Problems and Incidents
- Organizational Skills
- Multitasking and Prioritization
- Microsoft Windows and Office
- Friendly and Patient
- Vendor Relations
- Time Management
Accomplishments
- Self-taught Shopify store designer.
- Run and manage my own automotive apparel business.
- Buy, restore and sell classic cars.
- Lead a team of 6 for a senior design engineering project.
Timeline
Lead Project Manager / Nat. Account Manager
Max Boost Wireless
11.2022 - Current
Fleet Coordinator
Lyft
07.2022 - 11.2022
Vehicle Repair Planner
Lyft
11.2021 - 12.2021
Technical Service Advisor
Lyft
08.2021 - 10.2022
Vehicle Service Advisor
Shift Technologies
09.2020 - 08.2021
Vehicle Inspector
YourMechanic
07.2017 - 03.2020
Ride Operator
Knott's Berry Farm
06.2015 - 07.2017
Bachelor of Science - Mechanical Engineering
California State University - Los Angeles