Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Victor Gomez

BUENA PARK,CA

Overview

9
9
years of professional experience

Work History

Lead Project Manager / Nat. Account Manager

Max Boost Wireless
11.2022 - Current
  • Oversee Projects from procurement to completion along side the Owner and CEO of the Company.
  • Directly report to and guide the owner and CEO of Max Boost Wireless on project installment suggestions.
  • Work directly with Wilson Electronics engineering team to configure design layouts for projects.
  • Perform field engineering when design layouts are not initially provided by the manufacture for certain projects.
  • Provide clients with As-Built reports for future reference and maintenance
  • Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
  • Identified profitable business leads and built pipeline of prospective customers.
  • Managed projects onsite by working with teams of 3-7 technicians to keep clients updated and informed of daily progress reports.
  • Oversee Projects and verify all required equipment and hardware is accounted for and installed properly.
  • Hands on experience installing these low voltage cellular amplifying systems.
  • OSHA-10 & WilsonPro Certified

Fleet Coordinator

Lyft
07.2022 - 11.2022
  • Executed on-time, under-budget project management on complex issues for senior leadership.
  • Suggested actionable improvements to increase efficiency and reduce expenses.
  • Successfully maintain fleet vehicle utilization rates above 90%.
  • Onboard new vendors such as reputable body shops, parts and service shops.
  • Contact various insurance agents to follow up on claims and vehicle recovery statuses.

Technical Service Advisor

Lyft
08.2021 - 10.2022
  • Trained new personnel to use Shopware repair order software.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Promoted superior experience by addressing customer concerns.
  • Educated customers about vehicle services being recommended by technicians.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Work directly with several lines of business at Lyft to achieve the company goal of "Making it happen"

Vehicle Repair Planner

Lyft
11.2021 - 12.2021
  • Temporarily assisted the Lyft vehicle collision department with insurance estimating.
  • Conducted in-depth inspections of vehicles to identify damage, missing parts and mechanical issues.
  • Worked on disassembly and reassembly of vehicles throughout the repair process.
  • Ordered parts and communicated with insurance adjusters.
  • Learned CCC one+ estimating software

Vehicle Service Advisor

Shift Technologies
09.2020 - 08.2021
  • Communicated with technicians to confirm repairs being recommended on inspection reports.
  • Created vendor relationships to improve efficiency and cost of vehicle reconditioning.
  • Pay and invoice sublet repairs and part orders.

Vehicle Inspector

YourMechanic
07.2017 - 03.2020
  • Conducted in-depth inspections of vehicles to identify damage, missing parts and mechanical issues.
  • Test drove vehicles following repair work to check for any remaining issues.
  • Prepared reports on vehicles' condition after inspection and submitted to supervisor.

Ride Operator

Knott's Berry Farm
06.2015 - 07.2017
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.

Education

Bachelor of Science - Mechanical Engineering

California State University - Los Angeles
Los Angeles, CA
05.2020

Skills

  • Verbal and Written Communication
  • Attention to Detail
  • Solidworks 3D Design
  • CCC one
  • Kanban Board Tracking
  • Developing and Implementation of SOP's
  • Tracking and Documentation
  • Collaborative Team Player
  • Resolving Problems and Incidents
  • Organizational Skills
  • Multitasking and Prioritization
  • Microsoft Windows and Office
  • Friendly and Patient
  • Vendor Relations
  • Time Management

Accomplishments

  • Self-taught Shopify store designer.
  • Run and manage my own automotive apparel business.
  • Buy, restore and sell classic cars.
  • Lead a team of 6 for a senior design engineering project.



Timeline

Lead Project Manager / Nat. Account Manager

Max Boost Wireless
11.2022 - Current

Fleet Coordinator

Lyft
07.2022 - 11.2022

Vehicle Repair Planner

Lyft
11.2021 - 12.2021

Technical Service Advisor

Lyft
08.2021 - 10.2022

Vehicle Service Advisor

Shift Technologies
09.2020 - 08.2021

Vehicle Inspector

YourMechanic
07.2017 - 03.2020

Ride Operator

Knott's Berry Farm
06.2015 - 07.2017

Bachelor of Science - Mechanical Engineering

California State University - Los Angeles

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Victor Gomez