Victor Gomez
Prospect,KY
Summary
Leveraging years of leadership across various sectors, such as USAF ICBM security and readiness, restaurant operations, property management and transportation security, under the Code of Federal Regulations (CFR) Title 49, Part 1500 series. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Skills and expertise in inspection methods, security compliance, performance management, workforce planning and project management are essential for the Transportation Security Inspector role.
Overview
44
44
years of professional experience
Work History
Supervisory Transportation Security Officer
Department Of Homeland Security, TSA
2023.01 - Current
- Managed daily operations effectively, ensuring smooth running of all aspects of transportation security.
- Led team of approximately 55 security officers successfully through numerous audits and inspections, ensuring compliance with regulatory requirements.
- Supported recruitment efforts by identifying top talent for open roles within organization.
- Improved overall security by implementing thorough screening processes and utilizing advanced technology.
- Directed ATLAS teams to provide an overt and covert presence, including high visibility activities, to detect and reduce security threats and vulnerabilities.
- Analyze daily passenger assessment reports, with specific attention to unusual trends that may appear to have the potential for developing a security or safety problem, to determine the daily operation plan for the checkpoint,
- Respond to security incidents, threat, violations, or potential violations and prepared incident reports to support criminal investigations related to alleged or suspected security violations.
- In response to violations of TSA Operational Directives or Management Directives, participated in inspections and investigations, and supported criminal investigations related to alleged or suspected security violations.
- Streamlined communication between staff, management, and external agencies, resulting in improved operational efficiency.
- Collaborated closely with airport stakeholders to maintain clear lines of communication regarding ongoing operations or emerging concerns.
- Optimized scheduling processes for optimal staffing levels during peak times while reducing overtime costs.
- Fostered an inclusive work environment by promoting diversity within the team and encouraging open dialogue among staff members.
- Addressed potential security risks promptly, minimizing disruptions to passengers'' travel plans.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Developed and maintained positive rapport with passengers and other airport personnel.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
Lead Transportation Security Officer
Department Of Homeland Security, TSA
2022.04 - 2023.01
- Managed team of trained security professionals engaged in anti-terrorism activities.
- Conducted regular audits and inspections to maintain compliance with TSA regulations and guidelines.
- Established positive work environment through strong leadership skills and open communication channels among team members.
- Participated in ongoing professional development courses to stay current on industry trends and best practices within transportation security field.
- Coordinated scheduling for optimal staffing levels at checkpoints during peak travel periods.
- Enhanced security protocols by conducting thorough risk assessments and implementing necessary measures.
- Maintained accurate records of employee performance evaluations, providing constructive feedback for improvement opportunities.
Transportation Security Officer
Department Of Homeland Security, TSA
2020.02 - 2022.04
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Assisted passengers with special needs or disabilities during security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Demonstrated adaptability and flexibility by rotating between various security functions as needed.
- Managed access control points strategically located throughout the transportation facility, limiting unauthorized entry.
- Conducted random security sweeps throughout airport terminals to discourage illicit activity or potential threats.
- Responded to critical security incidents by applying standard operating procedures designed to minimize loss of life and damage to property.
- Directed passengers navigating screening process, providing additional support to individuals exhibiting difficulties.
Property Manager / Facility Manager
Fenley Real Estate
1997.04 - 2009.04
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Developed comprehensive preventative maintenance programs to prolong lifespan of building systems and reduce costly emergency repairs.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting property's operations.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all tenants within the property.
- Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
- Kept properties in compliance with local, state, and federal regulations.
- Communicated effectively with owners, residents, and on-site associates.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Coordinated emergency response efforts during crises, effectively mitigating damage and prioritizing safety for all occupants.
- Managed a team of technicians, providing training and guidance for improved performance and professional development.
- Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
- Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
- Developed and implemented FEMA-based emergency procedures for office buildings, trained staff, liaised with law enforcement, and prepared weekly incident reports.
- Reviewed and evaluated work and performance of subordinates, approve leave, recommend corrective or disciplinary actions if required.
Vice President of Operations
White Mountain Creamery
1995.03 - 1997.04
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
- Enhanced customer satisfaction by developing and implementing strategies to improve service quality.
- Increased company profits through performance optimization strategies and efficiency improvements. Concept of selling ice cream by weight reduced food cost by 2%.
- Implemented store level systems to more closely monitor daily sales, inventory control and labor costs with a weekly snapshot.
- Developed new manager bonus system, utilizing revised P&L.
- Enhanced team cohesion by organizing regular training sessions focused on communication skills and conflict resolution techniques.
- Identified issues with production, workforce, and material sourcing and implemented successful solutions.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Oversaw transition from multi-store ice cream production to a centralized location in Louisville.
- Oversaw supply chain operations, ensuring timely delivery of products while minimizing inventory costs.
- Evaluated product development strategies and prepared alternative approaches to goal achievement.
New Channel Development Manager
KFC
1993.06 - 1995.03
- Collaborated cross-functionally with headquarters, and national brands (KFC, Taco Bell, Pizza Hut) to discuss and implement multi-brand locations.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Developed solid working knowledge of products to understand benefits to potential customers.
- Executed trade show exhibits and event sponsorships as part of broader marketing strategies designed to increase brand awareness among target audiences.
- Coordinated equipment purchase, delivery, construction and staff training for all new channel partners, located in non-traditional venues.
- New Channel Development growth went from 6 units to 35 units.
Restaurant Support Help Desk Manager
KFC
1992.07 - 1993.06
- Used ticketing systems to manage and process support actions and requests.
- Compiled and accurately entered data for each customer encounter to record in system.
- Recruited, trained and supported help desk technicians and representatives.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Identified and solved technical issues using variety of diagnostic tools and tactics.
- Resolved routine restaurant problems by coaching and advising managers on all aspects of restaurant operation, to include accounting, inventory, equipment, product preparation and customer issues.
Restaurant General Manager /District Training Manager
KFC
1990.02 - 1992.07
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Carefully interviewed, selected, trained, and supervised staff.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Enhanced customer satisfaction through consistent delivery of high-quality food and service.
- Evaluated performance metrics regularly, identifying areas for improvement and adjusting strategies accordingly for continued growth in sales figures.
- Created an environment of inclusion where all team members were involved in food & paper cost reduction by posting weekly numbers. Shared quarterly bonus with the team.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Oversaw food preparation and monitored safety protocols.
- Mentored junior trainers, providing guidance on best practices and professional development opportunities.
ICBM Combat Crew Commander - Captain
USAF
1985.06 - 1989.12
- Managed security operations and readiness for up to 50 ICBMs and Launch Control Facility, using intelligence and critical thinking to make independent decisions in line with standard operating procedures and team input.
- Supervised and dispatched two security teams and variety of maintenance crews and facility personnel from our Launch Control Center to remote based missiles in response to security incidents, threats, security violations, routine, and emergency maintenance.
- Engaging in continuous development of critical thinking and problem-solving skills necessary to mitigate security threats and maintain readiness by identifying, evaluating, and applying appropriate situational response thru scenario-based exercises.
- Prepared daily alert log, covering a 24+ hour alert, recording every event occurring at each remote missile, Launch Control Center and Equipment building, and in topside building.
- Performed daily inspections of all components in Launch Control Center and Equipment Building during crew changeover, including top-secret codes, communication equipment, generators, HVAC, electric bus panels, and launch control switches.
Aircraft Crew Chief - C141
USAF
1980.08 - 1982.03
- Applied basic technical inspection knowledge acquired in formal core training and on-the-job (OJT), to conduct pre-flight and post flight inspections of airframe and landing gear components.
- Performed flight line maintenance in accordance with all applicable Technical Orders.
- Conduct less complex inspections as part of more complex inspections prior to aircraft going to phase maintenance.
Education
Bachelor of Technology - Operations Management
New York Institute of Technology
Old Westbury, NY06.1985
Master of Aviation Management -
Embry-Riddle Aeronautical University - Daytona Beach
Grand Forks, ND12.1989
Associate of Applied Science - Aircraft Maintenance
Academy of Aeronautics
New York, NY02.1985
Skills
- Inspection Methods
- Threat Management
- Emergency Preparedness
- Crisis Management
- Incident Reporting
- Operations Management
- Security management
- Security Compliance
- Critical Thinking
- Creative and Adaptable
- Workforce Planning
- Performance Management
- Team Development
- Excellent oral and written communications
Additional Information
April 2009 - February 2020 Retired
Scouts USA - 6/2009 - 6/2022
- 12/2020 - 6/2022 Troop 317 Life to Eagle Mentor
- 06/2016 - 12/2020 Troop 317 Scout Master
- 10/2016 - 12/2020 Lincoln Heritage Council - Seneca District Wilderness Survival Weekend Chair
- 07/2014 - 03/2021 Merit Badge Counselor - Citizenship in the Community; Citizenship in the Nation; Cooking; Backpacking; Hiking;
Camping
- 06/2009 - 06/2014 Pack 317 Cub Master
- 10/2010 BSA Wood Badge Graduate SR-1017
- 7/2015 Assistant Course Director - Insignia de Madera Wood Badge Course - N2-640-15-1; Wood Badge for Leaders in the
Hispanic Communities, Alpine, NJ
Ronald McDonald House Charities of Kentuckiana, Louisville, KY - Board Member
Grants Committee Chair; House Operations Committee and Planning Committee
Timeline
Supervisory Transportation Security Officer
Department Of Homeland Security, TSA
2023.01 - Current
Lead Transportation Security Officer
Department Of Homeland Security, TSA
2022.04 - 2023.01
Transportation Security Officer
Department Of Homeland Security, TSA
2020.02 - 2022.04
Property Manager / Facility Manager
Fenley Real Estate
1997.04 - 2009.04
Vice President of Operations
White Mountain Creamery
1995.03 - 1997.04
New Channel Development Manager
KFC
1993.06 - 1995.03
Restaurant Support Help Desk Manager
KFC
1992.07 - 1993.06
Restaurant General Manager /District Training Manager
KFC
1990.02 - 1992.07
ICBM Combat Crew Commander - Captain
USAF
1985.06 - 1989.12
Aircraft Crew Chief - C141
USAF
1980.08 - 1982.03
Bachelor of Technology - Operations Management
New York Institute of Technology
Master of Aviation Management -
Embry-Riddle Aeronautical University - Daytona Beach
Associate of Applied Science - Aircraft Maintenance
Academy of Aeronautics
Similar Profiles
Samuel BaileySamuel Bailey
Transportation Security Officer at Department Of Homeland Security, TSATransportation Security Officer at Department Of Homeland Security, TSA
Nicholas RuizNicholas Ruiz
Transportation Security Officer at Department Of Homeland Security, TSATransportation Security Officer at Department Of Homeland Security, TSA
Karra Joy CalderonKarra Joy Calderon
Transportation Security Officer at Department Of Homeland Security, TSATransportation Security Officer at Department Of Homeland Security, TSA