Managing Bartender
Flowing Tide Pub
- Trained new bartenders on mixology techniques, customer service standards, and company policies to ensure consistent quality across the team.
- Managed client concerns effectively and diplomatically, driving repeat business.
- Implemented efficient scheduling practices for staff members, ensuring optimal coverage during peak hours while minimizing labor costs.
- Managed cash handling procedures, maintaining accuracy and accountability throughout daily operations.
- Increased customer satisfaction by providing exceptional service and crafting quality cocktails.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers.
- Established rapport with customers by providing friendly and attentive service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
