Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Victor Guereca

Wichita,KS

Summary

Results-driven Management professional with 5 years of experience in retail operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies.

Overview

6
6
years of professional experience
1
1
Certification

Work History

HR Associate Partner

Amazon Fulfilment Center
Park City, KS
11.2023 - Current
  • Implement HR strategies that align with business goals, improving employee engagements
  • Coach and guide senior managers on HR policies, procedures and best practices
  • Guide Amazon Associates through amazon policies regarding leave, pay, and work schedule
  • Provide excellent customer service to Amazon Associates by understanding their needs and showing empathy while communicating
  • Find constructive solutions for Amazon Associates by reaching mutual outcomes and guiding them through their emotions.

Learning Ambassador

Amazon Fulfilment Center
Park City, KS
07.2022 - 11.2023
  • Work with Learning Team to successfully implement corporate-developed training
  • Collaborate with Management to discuss training improvement and employee performances
  • Provide feedback to Amazon associates to increase productivity and safety
  • Organized and able to adapt to multiple and changing projects
  • Participate in and support Operational Excellence initiatives.

Store Manager

Denver Mattress LLC
Wichita, KS
11.2017 - 03.2022
  • Lead weekly performance meetings and increased sales outcome by 80%
  • Collaborated with regional leaders to implement new training strategies
  • Developed training program to increase customer traffic by 20%
  • Increased store Google reviews by 90% in first year of implementing a development program
  • Mentored new employees and promoted them to become successful leaders and managers
  • Managed and supervised a team of 15 individuals on inventory management controls, reducing inventory variances errors by 70%
  • Fostered an inclusive environment to influence positive change for employees
  • Worked with diverse team to increase employee engagement and problem solve
  • Coached and supported leaders in onboarding and team management
  • Worked with HR to gain knowledge and understanding of HR fundamentals.

Education

Bachelor of Science in Business Management -

Western Governors University
02-2021

Skills

  • Interpersonal Skills
  • Excellent Communication
  • Staff Development
  • Logistics Management
  • Operational Efficiency
  • KPI Tracking
  • Inventory Management
  • Data Management
  • Customer Service Management
  • Budget Management

Certification

  • ITL 4 Certified
  • Comptia Project + Certified

Languages

English
Professional
Spanish
Professional

Timeline

HR Associate Partner

Amazon Fulfilment Center
11.2023 - Current

Learning Ambassador

Amazon Fulfilment Center
07.2022 - 11.2023

Store Manager

Denver Mattress LLC
11.2017 - 03.2022

Bachelor of Science in Business Management -

Western Governors University
Victor Guereca