Organized, dependable and proactive candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Tax Control Agent
General Directorate Of Incomes
Managua, Nicaragua
03.2023 - 10.2023
Reviewed the audits carried out by the auditors assigned to the audited companies.
Kept track of collection through audits carried out.
Review auditor travel expenses.
Fiscal Management Agent
General Directorate Of Incomes
Managua, Nicaragua
06.2022 - 03.2023
Register new taxpayers by helping them formalize their businesses.
Responded to taxpayer questions and helped individuals complete and file tax documentation.
Professionally negotiated and dealt with taxpayers in confrontational situations.
Collections Agent
SERCOTEL
Managua, Nicaragua
01.2021 - 05.2021
Achieved performance goals on consistent basis.
Persistently reached out to customers with extremely past due accounts to recover lost revenue.
Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.