Summary
Overview
Work History
Education
Skills
Timeline
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Victor Herrera

Union City,United States

Summary

Security-focused professional with nearly a year and a half of experience in armored transportation and secure cash handling with GardaWorld. Proven ability to operate effectively in high-risk, high-pressure environments, maintaining strict adherence to safety and security protocols. Demonstrates exceptional situational awareness, quick decision-making, and precise time management to ensure efficient and secure operations. Trusted team member committed to protecting assets, minimizing risk, and ensuring the safety of both crew and public.

Driven Credit Manager with a proven track record at Rent a Center, adept in negotiating payment plans and enhancing credit risk management. Excelled in cross-functional collaboration and client relationship management. Skilled in credit reports and fostering positive customer engagements. Demonstrated ability to improve operations, showcasing a blend of analytical prowess and interpersonal skills. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.

Overview

5
5
years of professional experience
2021
2021
years of post-secondary education

Work History

Armed Messenger

GardaWorld Cash Services
Fairfield, NJ
09.2024 - Current
  • Transported cash securely between locations following strict safety protocols.
  • Conducted regular vehicle inspections to ensure operational readiness and compliance.
  • Managed inventory of cash supplies, maintaining accurate records throughout shifts.
  • Collaborated with team members to coordinate efficient delivery routes and schedules.
  • Trained new employees on safety procedures and operational best practices effectively.
  • Drove and navigated armored truck and made numerous weekday stops to service banks and customers.
  • Interacted professionally with customers while providing information concerning security policies and procedures.
  • Drove and guarded armored vehicle transporting valuable assets.

Credit Manager

Rent a Center
West New York, New Jersey
09.2022 - 09.2024
  • Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
  • Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
  • Work cross-functionally with sales, management, and other departments to maintain effective operations.
  • Improved credit risk management by implementing effective underwriting policies and procedures.

Delivery Specialist

Rent a Center
West New York, New Jersey
09.2021 - 09.2024
  • Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
  • Handled cash transactions for COD deliveries responsibly, maintaining accurate records and safeguarding company assets.
  • Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
  • Adapted to changing schedules or routes as needed, demonstrating flexibility in meeting client needs under tight deadlines.

Loader and Unloader

Ups
Secaucus, United States
03.2021 - 06.2021
  • Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
  • Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
  • Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
  • Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.

Education

High School Diploma -

Union City High School
Union City, NJ, United States

Skills

  • Credit Reports
  • Research and due diligence
  • Fraud understanding
  • Application Review
  • Customer Engagement
  • Application processing
  • Client Relationship Management
  • Mentoring and training
  • Performance Improvements
  • Sales expertise
  • Sales proficiency
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent Communication
  • Critical Thinking
  • Computer Skills
  • Organizational Skills
  • Calm Under Pressure
  • Active Listening
  • Responsible and Trustworthy
  • Secure cash handling
  • Risk assessment
  • Armored vehicle operation

Timeline

Armed Messenger

GardaWorld Cash Services
09.2024 - Current

Credit Manager

Rent a Center
09.2022 - 09.2024

Delivery Specialist

Rent a Center
09.2021 - 09.2024

Loader and Unloader

Ups
03.2021 - 06.2021

High School Diploma -

Union City High School
Victor Herrera