VICTOR HORN
Dudley,NC
Summary
Reliable transportation professional with a background in rideshare driving, truck operations, and patient support. Brings strong route planning, vehicle inspection, traffic compliance, and passenger assistance skills, along with calm problem solving and dependable customer service. Known for safe driving, clear communication, and steady attention to vehicle and rider needs.
Overview
42
42
years of professional experience
Work History
Lyft Driver
Lyft And Uber
Goldsboro, North Carolina
07.2025 - Current
- Assisted passengers with entry, luggage handling, and navigating route options to enhance customer experience.
- Maintained passenger comfort and safe driving standards across rideshare trips.
- Managed unexpected emergencies and route changes effectively, ensuring passenger safety and satisfaction.
- Resolved rider concerns with calm, professional customer service.
- Communicated trip updates through Lyft And Uber driver apps.
- Coordinated customer pickups at designated locations.
- Navigated Lyft and Uber rideshare platforms for passenger pickup and dropoff.
- Complied with traffic regulations to safely operate vehicles.
- Inspected vehicle daily for safety, cleanliness, and road readiness.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Followed safety regulations and state laws governing vehicle operation.
- Maintained strict compliance with safety rules for passenger and driver protection.
- Reported vehicle issues and trip problems through platform support channels.
- Inspected the vehicle and personally handled routine upkeep.
- Communicated with dispatchers by radio, telephone or computer to exchange information and receive requests for passenger service.
- Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.
- Followed a regular schedule of pickups for individual customers and groups.
Behavioral -CNA / MED Technician
Cherry Hospital Psychiatric Facility
Goldsboro, North Carolina
06.1996 - 11.2020
- Assisted psychiatric patients with bathing, dressing, and personal hygiene at Cherry Hospital.
- Monitored patient behavior and reported changes to nursing staff.
- Measured vital signs and documented findings in patient records.
- Prepared client for public interactions by facilitating readiness activities. Delivered individualized therapeutic interventions to support client needs.
Certified Nursing Assistant
Cherry Hospital
Goldsboro, North Carolina
10.1996 - 10.2020
- Measured vital signs and documented observations in patient charts to support care continuity.
- Assisted with safe patient transfers using proper lifting and mobility methods.
- Monitored patient comfort and communicated changes to nursing staff at Cherry Hospital.
- Maintained a clean and sanitary environment to promote health and safety for patients and staff.
Counselor / Instructor
Eckerd (Eckerd Youth Alternatives, Inc
03.2015 - 07.2015
- Provided counseling services to youth through Eckerd Youth Alternatives programs.
- Developed individualized treatment plans for residential and community-based clients.
- Facilitated development of critical decision-making skills in young individuals, enhancing their personal and professional lives.
- Assessed behavioral concerns and updated case notes and service records.
Behavioral Specialist
Nova IC Developmental Specialist
07.1995 - 06.1996
- Supported developmental specialist clients with behavior intervention plans
- Implemented positive reinforcement strategies during daily support activities
- Monitored client behavior and documented observations for care teams
- Enabled clients to develop foundational skills, enhancing their daily functioning.
Truck Driver
Segal Trucking
Baltimore, Maryland
02.1985 - 03.1995
- Secured freight and verified load balance for safe transport.
- Planned efficient routes using dispatch instructions and road conditions.
- Communicated delivery updates with dispatch and customers.
- Inspected tractor-trailer equipment before Segal Trucking departures.
- Performed pre-trip and post-trip vehicle inspections.
- Followed DOT safety rules and company driving procedures.
- Supported Segal Trucking freight schedules with dependable long-haul transport.
Education
Bachelor of Science - Behavioral Sciences
Bellevue University
06-2015
Skills
- GPS navigation
- Rideshare apps
- Defensive driving
- Passenger assistance
- Safe driving practices
- Traffic compliance
- Vehicle inspection
- Vehicle maintenance
- Trip monitoring
- Route planning
- Customer service
- Passenger safety management
- Attention to detail
- Time, mileage, and fuel tracking
- Valid Driver's license
- Problem solving
- Analytical problem solving
- Situational awareness
- Conflict resolution
- Verbal communication
- Effective communication
- Interpersonal communication
- Dispatch collaboration
- Strong working relationships
- Professionalism
- Dependable and trustworthy
- Critical thinking
- Safety equipment verification
- Incident reporting
- Skill #4 100%
- Skill #2 75%
- Skill #5 50%
- Skill #1 35%
- Skill #3 25%
- Incident reporting
HOBBIES
Farming, Fishing, Home Projects, Quality time with family
Custom Section 0
Since retiring from state government, I have spent my quality time working on the family farm. Agricultural has been a hobby of mine for over 30 years, and now I have the time to devote my time and effort to seeing the produce grow. My wife's family owns the farm that I work on. For over 30 years I have learned about the different equipment and chemicals used in this operation. The job is demanding and has requirements that one must adjust to. Always something to do and everything is a learning experience. Have also been involved with Lyft and Uber for time share customer service. Interacting with the customer as they are picked up and taken to their destinaton.
Personal Information
Timeline
Lyft Driver
Lyft And Uber
07.2025 - Current
Counselor / Instructor
Eckerd (Eckerd Youth Alternatives, Inc
03.2015 - 07.2015
Certified Nursing Assistant
Cherry Hospital
10.1996 - 10.2020
Behavioral -CNA / MED Technician
Cherry Hospital Psychiatric Facility
06.1996 - 11.2020
Behavioral Specialist
Nova IC Developmental Specialist
07.1995 - 06.1996
Truck Driver
Segal Trucking
02.1985 - 03.1995
Bachelor of Science - Behavioral Sciences
Bellevue University