Summary
Overview
Work History
Education
Skills
Professionalhighlights
Areasofexpertise
Certification
Timeline
Generic

Victor Jenrette

Portsmouth,VA

Summary

Detailed Loss Prevention professional offering proven history developing programs to mitigate corporate theft, loss and waste. Driven and dedicated with twenty years of hiring and development expertise. Employed investigative and communication skills to acquire information and evidence. Developed key strategic alliances to support business objectives.

Overview

22
22
years of professional experience
1
1
Certification

Work History

District Asset Protection Manager

Kroger
01.2022 - Current
  • Act as the head of all things shrink related for 16 stores across two retail districts.
  • As AP Manager, my duties include acting as interim DM in his/her absence, I coach, teach and train all store personnel on all operations processes that contribute to the overall profitability of the stores.
  • I manage a team of field specialist that report directly to me whom I also charge with coaching, teaching and training of all store personnel on processes and new updates to improve overall profitability and shrink metrics.
  • Participant in a development 13-week training program to become a member of management for a Kroger Store
  • Oversee a multi-million-dollar operation as one of the field leadership with direct P&L responsibility as well as shrink mitigation and improvement.
  • Work directly with law enforcement (local, state and federal) on any criminal activity within the area as well as any internal investigations.
  • Host regular training sessions to improve the knowledge base of department managers as well as Assistant Manager where needed.
  • Act as a point person for store teams as a SME (subject matter expert) in HR operations as well as store day-to-day operations to either resolve their issue or put them on the correct path.

Owner

Green Clean Pressure Washing LLC
03.2021 - Current
  • Organize Articles of Incorporation and started a new business venture
  • Established an online and field presence in the South Metro Atlanta Area
  • Setup EIN access to hire individuals to operate the company in the upcoming Spring 2022

Store Manager

Family Dollar
02.2014 - 05.2016
  • Worked as owner-operator of the retail store with an emphasis on training, customer service and instilling Family Dollar's values and rules into the current and new team members
  • Organized individual staff members and cultivated a team effort to improve total store operations
  • Increased sales to LY levels within thirty days at the store

Store Manager

TMX Finance
01.2013 - 02.2014
  • Determine which loan product is the proper one to facilitate customer's needs
  • Direct, prioritize, delegate, and supervise the work of all store employees
  • Interview and hire qualified candidates for open positions
  • Train and retain current staff in accordance with company policy and procedures
  • Prepare and analyze daily, monthly, and other company report and communicate necessary information to various levels of management

Store Manager/Training Manger

Dollar General, Inc.
06.2003 - 02.2012
  • To assume the role as an owner/operator of the unit or units that I was responsible for which meant doing whatever it takes within ethical and business guidelines to assure the success and profitability of each unit under my supervision
  • Assisted District Manager to ensure all stores were ready to do the annual inventory
  • Executed merchandising and operations for hard lines / soft lines
  • Supervised management staff, emphasizing sales performance and high standards of store operations
  • Directed complete remodeling of assigned fashion areas and any seasonal/ ad sets
  • Act as training liaison to District Manager for new projects to ensure all stores are properly trained on new policies and procedures implemented by corporate offices
  • Trained management personnel in operations and supervision and P&L responsibility and how to have a positive impact on the bottom line
  • Managed job assistance efforts for multiple stores during business openings

Store Manager

CVS/ Pharmacy
03.2007 - 11.2007
  • Worked as owner-operator of the retail pharmacy unit with an emphasis on customer service and selling the highest margin products to increase profit
  • Organized individual staff members and cultivated a team effort to improve total store operations
  • Increased sales to allow one pharmacy to exceed the threshold to add salaried assistant manager

Guest Service Team Leader/ Trainer

Target Corporation
02.2006 - 04.2007
  • To assure the successful and smooth operation of the customer service points within the store
  • Also, a need to quickly resolve any issues that impede with the success of that mission
  • Acted as the trainer for other team leaders hired into the company for the Atlanta market
  • Supervised on average 20-35 associates and up to 50 people at one time
  • Named as team member of the month and was nominated on a regular basis
  • Regarded as a 'go-to' person for the returns desk within the store and by neighboring stores

Education

Political Science - Political Science

Valdosta State University
Valdosta, GA
12-2025

Skills

  • MS Word
  • Job Coaching
  • Sales Management
  • Employee Relations
  • Interview Techniques and Skills
  • Leadership Development
  • Training
  • Operations Management
  • Budget Reconciliation
  • Inventory Management
  • Team Management
  • Team Building
  • Customer Service
  • Conflict Resolution
  • POS
  • KRONOS
  • Internet
  • POG Implementation
  • Incident reporting
  • Asset recovery
  • Crisis management
  • Investigation management
  • Security systems expertise
  • Loss prevention strategies
  • Action plan development
  • Internal audits
  • EAS auditing proficiency
  • Multi-stakeholder asset management
  • Data analysis
  • Regulatory compliance
  • Team Training
  • Security management
  • Risk management
  • OSHA expert
  • Bookkeeping

Professionalhighlights

  • Proud recipient of sales awards for numerous years for same store sales.
  • Slowed turnover rate to approximately one associate turned every quarter down from one per month.
  • Increased same store sales from $6.1M to $8.5M in just over two years by implementing proper training, hiring and accountability standards for all stores.
  • Named as the top improved store two years in a row by improving inventory loss from a 7.36% loss to less than 2% which was below the company standard.
  • Hired and trained the associates and managers that understood shrink and its impact on their livelihood as associates of the business.
  • Improved inventory over LY in every store ever managed.
  • Demonstrated how improved shrink numbers can have a positive impact on the bottom line and an amazing effect when combined with sales.
  • Identified talent in over ten people in just the past two years that have achieved at least one promotion and a few up to three promotions within that time.
  • Staffed and trained all associates and management for new store locations.
  • Primary trainer for multiple management candidates on all aspects of business operations.

Areasofexpertise

  • Sales Improvement Strategies
  • Inventory Management
  • Human Resources
  • CASH Accountability
  • Training

Certification

  • Investigative Interviewing Techniques, Wichlander-Zulawski & Associates - 2024

Timeline

District Asset Protection Manager

Kroger
01.2022 - Current

Owner

Green Clean Pressure Washing LLC
03.2021 - Current

Store Manager

Family Dollar
02.2014 - 05.2016

Store Manager

TMX Finance
01.2013 - 02.2014

Store Manager

CVS/ Pharmacy
03.2007 - 11.2007

Guest Service Team Leader/ Trainer

Target Corporation
02.2006 - 04.2007

Store Manager/Training Manger

Dollar General, Inc.
06.2003 - 02.2012

Political Science - Political Science

Valdosta State University
Victor Jenrette