Dynamic Operations Manager with a proven track record at FedEx Ground, excelling in logistics oversight and organizational management. Spearheaded efficiency enhancements and team development, achieving high customer satisfaction. Skilled in process improvement and performance monitoring, adept at handling substantial package volumes with utmost safety. Results-oriented team leader with a successful track record of managing teams, streamlining processes, and delivering results. Experienced in developing and executing strategies to increase productivity and profitability. Skilled in utilizing data-driven insights to identify areas for improvement and ensure customer satisfaction.