Victor Latimer
Torrance,CA
Summary
With well over 20 years of hospitality and sales experience working for Hillstone Restaurant Group, I'm ready to translate that experience to something more meaningful. Guiding and facilitating people in their time of bereavement is a fine art I feel taylor made for. I excel with not only meeting my financial goals, but with personalizing every experience on a genuine level.
Overview
21
21
years of professional experience
Work History
Server
Hillstone Restaurant Group
Santa Monica
03.2004 - Current
- Guided guests through memorable and seamless dining experiences, while making sales to achieve financial goals.
- Problem solved in a consistent and ever-changing environment.
- Mirrored and engaged various people and personalities to facilitate genuine connections.
- Navigated and diffused often difficult and tense group dynamics.
- Adhered to and maintained an 'above and beyond' approach.
- Reconciled daily financial records for the restaurant, with average gross sales of over $30,000.
- Trained over 300 Hillstone employees, including GMs and vice presidents.
- Contributed to the current employee training manual.
Education
Some College (No Degree) -
University of Oklahoma
Norman, OKSkills
- Team member support
- Task prioritization
- Guest relations management
- Hospitality service expertise
- Sales expertise
- Event planning
Timeline
Server
Hillstone Restaurant Group
03.2004 - Current
Some College (No Degree) -
University of Oklahoma
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