Dedicated and motivated professional with a strong work ethic, eager to acquire new skills and knowledge. Committed to delivering exceptional results and continuously improving performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk
Fresh start hospitality
05.2024 - 08.2024
Greeted and checked in guests, ensuring a positive first impression and providing exceptional customer service
Managed incoming calls
Maintained an organized front desk area, including managing visitor logbooks and issuing visitor badges
Assisted with guest inquiries, resolving issues promptly and efficiently to ensure guest satisfaction
Coordinated with housekeeping staff to ensure timely room turnovers and cleanliness standards were met
Responded to email inquiries in a professional manner within established timelines
Updated reservation systems with accurate information on room availability and rates for efficient bookings
Assistant
Law office of Andrew Williams
07.2023 - 03.2024
I dealt with adding discovery, reviewing videos and translating calls and messages from Spanish to English
Updating clients files, to handling a schedule and to writing summeries
Team Member
Krispy Kreme
02.2023 - 07.2023
Prepared and boxed donuts for shipping, ensuring quality and timely delivery
Maintained a clean and organized work environment by performing routine cleaning tasks
Collaborated with team members to meet daily production and customer service goals
Team Member
Charleys Philly Steaks
02.2022 - 04.2022
Operated fry and wing stations, ensuring food was prepared to quality standards
Performed cleaning tasks to maintain a safe and sanitary kitchen environment
Supported team operations by assisting with food preparation and customer service as needed
Server
Tacos Flores
02.2020 - 05.2021
Worked there for a couple months had to serve the customers their food and had to deal with customers
Education
Bachelor of Arts - Criminal Justice
St Mary's University
1 Camino Santa Maria, San Antonio, TX 78228
05-2028
High school diploma -
Atascocita High School
Atascocita, TX
05.2024
Skills
Hardworker
Cash register
Office experience
Merchandising
10 key typing
Organizational Skills
Communication skills
Respectful
Restaurant experience
Willing to learn
Serving Experience
Sales
Food service
Clerical experience
Filing
Microsoft Outlook
Time management
Initiative-taking
Document management
Scheduling appointments
Paperwork coordination
Certification
Driver's License
Assessments
Work style: Reliability, Proficient, 10/01/21, Tendency to be reliable, dependable, and act with integrity at work. Full results: Proficient.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk
Fresh start hospitality
05.2024 - 08.2024
Assistant
Law office of Andrew Williams
07.2023 - 03.2024
Team Member
Krispy Kreme
02.2023 - 07.2023
Team Member
Charleys Philly Steaks
02.2022 - 04.2022
Server
Tacos Flores
02.2020 - 05.2021
High school diploma -
Atascocita High School
Driver's License
Bachelor of Arts - Criminal Justice
St Mary's University
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