Victor Lopez
Denver,CO
Summary
Dynamic and results-driven professional with experience at FedEx, excelling in warehouse safety and package handling. Proven ability to enhance efficiency through effective team collaboration and meticulous attention to detail. Recognized for reducing damage rates and maintaining a safe work environment, showcasing strong physical stamina and adaptability in fast-paced settings.
Diligent with solid background in package handling. Demonstrated ability to efficiently sort, load, and unload packages, ensuring timely deliveries and minimal errors. Proficient in maintaining high level of physical stamina and attention to detail in fast-paced environments.
Logistics professional prepared for role in package handling. Known for reliable performance in sorting, loading, and ensuring accurate delivery of packages. Focuses on team collaboration and adaptability to meet dynamic operational needs. Demonstrates strong organizational skills and effective communication abilities.
Overview
11
11
years of professional experience
Work History
Package Handler
FedEx
07.2024 - 06.2025
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Shift Manager/Key Holder
Advanced Auto Parts
02.2022 - 10.2024
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
- Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
- Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
- Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Managed inventory levels, ensuring adequate stock for smooth business operations and minimizing waste.
- Assisted customers with inquiries or concerns promptly and professionally, enhancing brand reputation for excellent service.
- Resolved conflicts between employees diplomatically promoting a harmonious working environment conducive to high-performance teamwork.
- Checked building to confirm maintenance and cleaning met code and regulations.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Cashier
AutoZone
11.2019 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Self Contractor
A To Z Roofing
08.2014 - 10.2019
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Collaborated with cross-functional teams to ensure seamless project execution and delivery.
- Evaluated customer needs and feedback to drive product and service improvements.
- Frequently inspected production area to verify proper equipment operation.
Education
High School Diploma -
William Smith High School
Aurora, COSkills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Adaptable to change
- Packaging
- Stacking packages
- Truck loading and unloading
- Loading and unloading
- Label reading
- Package preparation
- Shipping and receiving
- Physical stamina
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Package Handler
FedEx
07.2024 - 06.2025
Shift Manager/Key Holder
Advanced Auto Parts
02.2022 - 10.2024
Cashier
AutoZone
11.2019 - 05.2021
Self Contractor
A To Z Roofing
08.2014 - 10.2019
High School Diploma -
William Smith High School