Victor Mada
Albuquerque,NM
Summary
Dynamic Sheet Metal Foreman with a proven track record at Southland Industries, excelling in HVAC duct installation and crew leadership. Recognized for implementing process improvements that enhanced efficiency and safety compliance. Adept at training staff and fostering teamwork, ensuring high-quality standards in all projects while maintaining a dedicated work ethic.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Sheet Metal Foreman
Southland Industries
06.2017 - Current
- Supervised sheet metal fabrication processes, ensuring adherence to safety standards and quality control measures.
- Supervised daily operations of work, ensuring compliance with safety standards and quality control measures.
- Trained and mentored junior staff on best practices in fabrication and installation techniques.
- Managed project timelines, coordinating workflows to meet production deadlines effectively.
- Implemented process improvements that enhanced efficiency in material handling and waste reduction.
- Conducted inspections of completed projects, ensuring adherence to specifications and industry regulations.
- Fostered a culture of teamwork and communication among crew members to enhance productivity and morale.
- Coordinated with other trades on the job site to ensure seamless workflow, avoiding delays or conflicts in scheduling.
- Maintained high-quality standards in workmanship by regularly reviewing completed work and providing feedback to team members.
- Enhanced workplace safety by implementing strict safety protocols and conducting regular equipment inspections.
Sheet Metal Worker
Yearout Mechanical
01.2010 - 06.2017
- Fabricated metal components using precision tools and equipment to meet project specifications.
- Interpreted blueprints and technical drawings to execute accurate sheet metal layouts.
- Operated CNC machines for cutting, bending, and shaping metal materials with high precision.
- Ensured compliance with safety standards while conducting repair and maintenance on equipment.
- Interpreted blueprints and technical drawings to ensure precise measurements and cuts.
- Collaborated with team members to complete large-scale projects within budget and deadline constraints.
- Developed problem-solving skills by troubleshooting issues during the sheet metal fabrication process.
- Used rulers, squares and scribes to measure and mark dimensions and reference lines on materials.
- Observed safety practices and procedures to maintain safe and clean working environment.
Call Center Representative
Tmoblie
02.2009 - 01.2012
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Utilized call management systems to track interactions and enhance customer satisfaction.
- Collaborated with team members to improve response times and streamline processes.
- Developed training materials and mentored new representatives on best practices.
- Implemented quality assurance measures to ensure compliance with company standards.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
- Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
- Identified upselling opportunities to increase revenue generation.
- Met customer call guidelines for service levels, handle time and productivity.
- Maintained up-to-date knowledge of product and service changes.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Identified and resolved discrepancies and errors in customer accounts.
Radio Presenter
American General Media Agm
2010 - 2010
- Engaged audiences through live broadcasting and interactive segments, enhancing listener experience.
- Developed compelling content for daily shows, ensuring relevance and audience connection.
- Collaborated with production teams to execute seamless on-air transitions and promotions.
- Conducted interviews with local artists and community leaders, fostering community engagement.
- Led promotional events to increase station visibility and strengthen community relationships.
- Increased audience size by implementing creative promotional strategies and leveraging cross-platform marketing.
- Efficiently adapted to unexpected changes during live broadcasts without compromising show quality or professionalism.
- Attended promotional events to create station awareness and build listener reach.
Furniture Delivery Driver
Highlife Furniture
2006 - 2010
- Ensured timely and safe delivery of furniture to residential and commercial clients.
- Operated delivery vehicles in compliance with safety regulations and traffic laws.
- Coordinated with warehouse staff to efficiently load and unload furniture for deliveries.
- Provided exceptional customer service during delivery, addressing client inquiries and concerns.
- Conducted pre-trip inspections on vehicles to ensure operational readiness and safety compliance.
- Maintained accurate records of deliveries, including inventory checks and service documentation.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Promoted a clean work environment by maintaining a neat appearance both personally and within the vehicle.
- Fostered positive working relationships with regular customers.
Education
Certificate Residential Wiring - Eletrical Wiring
Cnm Central New Mexico College
Albuquerque, NM05-2009
High School Diploma -
Albuquerque High School
Albuquerque 05-2007
Skills
- Advanced bending techniques
- Punch press operation expertise
- HVAC duct installation
- Precision plasma cutting
- Ductwork installation
- Sheet metal layout
- Sheet metal fabrication
- HVAC systems
- CAD software
- Assembly techniques
- Customer service
- Time management
- Hand and power tools
- Attention to detail
- Multitasking and organization
- Worksite safety
- Dedicated work ethic
- Critical thinking
- Workplace safety
- Construction supervision
- Crew leadership
- Job site safety
- Decision-making
- Commercial and residential projects
- Heavy lifting
- Customer relations
- Schematics and blueprints
- Construction vehicles operation
- Equipment operation
- Dimensions and measurements
- Conflict resolution
- Employee training
- Project leadership
- Task delegation
- Materials management
- Quality control
- Environmental awareness
- OSHA compliance
- fluency
Accomplishments
- Supervised team of southland staff members.
- Supervised team of 14 staff members.
- Osha 10,30
- certificate Residential wiring
- formen training
- journeyman sheet metal license
- excel trained
- fork lift certified
- nfpa 70e certification
- cpr trained
- warehouse
- typing skills
- bilingual
- autocad knowledgeable
- multitasking
Certification
JSM
NFPA70E
OSHA 10
OSHA 30
RESIDENTIAL WIRING CERTIFICATION
Languages
Spanish
Native or Bilingual
Timeline
Sheet Metal Foreman
Southland Industries
06.2017 - Current
Sheet Metal Worker
Yearout Mechanical
01.2010 - 06.2017
Call Center Representative
Tmoblie
02.2009 - 01.2012
Radio Presenter
American General Media Agm
2010 - 2010
Furniture Delivery Driver
Highlife Furniture
2006 - 2010
Certificate Residential Wiring - Eletrical Wiring
Cnm Central New Mexico College
High School Diploma -
Albuquerque High School