Victor Madrigal
Simi Valley,CA
Summary
Motivated Low Voltage Technician experienced identifying issues and applying appropriate techniques for problem resolution. Determined employee with over 23 years of coordinating technical staff members on projects and programming security units. Possessing laudable listening and critical thinking skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Low Voltage Technician Owner
Network Connections
01.2020 - Current
- Conduct safety meetings to over 20 employees and managers
- Manage over 5 Contracted work to be done
- Successfully managed multiple projects and several work teams on consistent basis.
- Installed and serviced various security, fire alarm and closed circuit TV systems for both residential and business clientele.
- Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Applied effective time management techniques to meet tight deadlines.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Skilled at working independently and collaboratively in a team environment.
- Learned and adapted quickly to new technology and software applications.
- Gained strong leadership skills by managing projects from start to finish.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Identified issues, analyzed information and provided solutions to problems.
- Paid attention to detail while completing assignments.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend and holiday shifts.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Residential Cable Technician
DBI And HG Communications
01.2014 - 03.2019
- Installed tv ,internet, voip to over 7 customers daily for over 5 years.
- Worked according to applicable fire and electrical codes for customer safety.
- Installed and configured new devices and system components.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of tv, data, and VoIP.
- Excellent communication skills, both verbal and written.
- Revamped systems and upgraded wiring.
- Interpreted test information to resolve design-related problems.
- Demonstrated system use, maintenance and care to customers.
- Researched and recommended network and data communications hardware and software
- Responded to service requests during and after business hours
- Assembled communication equipment such as wiring, switching equipment, and power apparatus
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters
- Repaired and updated equipment to conform to company-wide standards
- Worked closely with network administrators and server engineers to deliver quality service
- Confirmed compliance with all industry standards and regulations related to cabling and telecommunications
- Coordinated with customers to meet needs and requirements swiftly and to high standards
- Read blueprints and schematics to correctly place equipment
- Installed and configured new devices and system components
- Performed preventive maintenance of telecommunications equipment
- Maintained detailed records of all cabling and telecommunications activities and equipment
- Provided training on use, troubleshooting, and calibration of equipment
Residential Cable and Maintenance Technician
Time Warner Cable
06.2001 - 09.2013
- Installed Cable Tv, Internet and Voip to customers in Ventura County and San Fernando Valley From 2001 thru 2007.
- Got promoted to Maintenance Tech and responded to city Cable outages in Ventura county from 2007 thru 2013
- Was responsible for Cable system, serving over 100,000 plus people.
- Revamped systems and upgraded wiring,.
- Interpreted test information to resolve design-related problems.
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
- Devised and implemented updates and resolutions for handling risks, maintaining compliance and improving designs.
- Demonstrated system use, maintenance and care to customers.
- Excellent communication skills, both verbal and written.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces
- Rewired and replaced faulty electrical components in equipment
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning
- Inspected and maintained equipment to keep items in top working condition
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs
- Troubleshot equipment breakdowns and performed preventive maintenance
- Performed preventive maintenance and repairs on various types of equipment
- Executed tasks within time and budget constraints
- Positively engaged with customers and maintained professional appearance as company representative
- Followed safety protocols to minimize workplace accidents
- Followed instructions from supervisor regarding daily job tasks and duties
Education
No Degree - CNSE
Moorpark College
Moorpark, CA06.2025
Skills
- Effective Customer Communication
- Quality Assurance
- Maintenance Standards Preparation
- Schematics Reading
- Safety Compliance
- Wire Pulling
- Critical Thinking
- Troubleshooting Techniques
- OSHA Standards and Codes
- Voltage and Current Meters
- Hand and Power Tool Operation
- Verbal and Written Communication
- Security System Installation
Certification
Low Voltage License
- Certified Maintenance Tech 3, Time Warner - 2001- 2013
- Licensed Low Voltage Certification - 01//02/20 - Present
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Low Voltage Technician Owner
Network Connections
01.2020 - Current
Residential Cable Technician
DBI And HG Communications
01.2014 - 03.2019
Residential Cable and Maintenance Technician
Time Warner Cable
06.2001 - 09.2013
No Degree - CNSE
Moorpark College
Similar Profiles
Abigail LevandowskiAbigail Levandowski
Executive Board Member and Event Coordinator at Global Network Connections, Purdue UniversityExecutive Board Member and Event Coordinator at Global Network Connections, Purdue University
NAHOMI DAWN SIERRANAHOMI DAWN SIERRA
Customer Services Manager - Ops Sam's Club Events at Product ConnectionsCustomer Services Manager - Ops Sam's Club Events at Product Connections
Kyle S. PorisKyle S. Poris
Treasury Clerk at Waste ConnectionsTreasury Clerk at Waste Connections
Ashley JonesAshley Jones
Lacrosse Coach at Simi Valley High SchoolLacrosse Coach at Simi Valley High School
Andres LopezAndres Lopez
Retail Sales Associate at Macys Department StoreRetail Sales Associate at Macys Department Store